The Oceanic Sportel Phuket Reviews

Response from Property: Dear Gwendowlyn,Thank you so much for your perfect rating and for sharing such detailed and kind feedback about your stay at The Oceanic Sportel. We are delighted to hear that you found the room cozy and clean and enjoyed making the most of our facilities. It’s wonderful to know that we could provide you with the best hotel experience during your trip!We appreciate your note about the check-in time and the additional charges for certain facilities like billiards and tennis. This feedback will help future guests better understand our offerings.Thank you for highlighting our breakfast as well—it’s always a pleasure to know that our guests start their day happily with us. We look forward to welcoming you back for another enjoyable and relaxing stay in the future.Yours healthily,The Oceanic Sportel Team

Response from Property: Dear Tan Kok Quan,Thank you for sharing your feedback. We’re pleased to hear that you found our hotel good and appreciated the cleanliness and the positive attitude of our staff. Your kind words mean a lot to us!We regret that our breakfast selection did not fully meet your expectations. We continuously strive to improve our offerings, and your input will be shared with our team to explore ways to enhance variety and guest satisfaction.We truly appreciate your stay with us and hope to welcome you back for an even better experience in the future.Yours healthily,The Oceanic Sportel Team

Response from Property: Dear Valued Guest,Thank you for choosing The Oceanic Sportel and for sharing your detailed feedback. We are pleased to hear that you enjoyed our tennis and gym facilities, comfortable rooms, and the friendly, welcoming service provided by our reception team.We apologize for any inconvenience caused by the lack of English TV channels and the inability to cast content. We are currently exploring ways to enhance in-room entertainment to better meet the needs of our guests.We also appreciate your comments about the pool, sun loungers, and the limited sunlight in the morning. Your observations are valuable as we strive to improve the overall guest experience.Regarding our location, we understand it may not suit everyone’s preference for proximity to the beach, but we are glad to know that our sports facilities aligned with your priorities during your stay.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Yours healthily,The Oceanic Sportel Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your stay at The Oceanic Sportel. We are delighted to know you enjoyed the cleanliness of our facilities, the convenient swimming pool, and especially the tennis amenities. It’s wonderful to hear you had a great experience with our tennis coaches, and we will be sure to pass along your kind words to them!We appreciate your comments regarding our location and dining options. While our location offers peace and proximity to the airport, we understand that it might not suit every travel preference. To enhance convenience, we provide shuttle services to Central Phuket and Phuket Old Town daily at a nominal fee, offering more dining and entertainment choices.Regarding breakfast and restaurant meals, we are sorry to hear they did not meet your expectations. Your comments have been shared with our culinary team for further improvement, as we strive to enhance the dining experiences for all our guests.Thank you once again for your constructive feedback. We hope to have the pleasure of welcoming you back and providing an even better experience.Yours healthily,The Oceanic Sportel Team

Response from Property: Dear MyLand, Thank you for taking the time to share your detailed review of your recent stay with us in the Deluxe King Room. We are thrilled to see your excellent ratings, especially for our amenities, cleanliness, and service. We understand that our location may not be very close to the airport or beach, but we are glad you found the nearby beaches, like Surin Beach, enjoyable. Your description of the street food, stunning views, and clear water perfectly captures the charm of the area. It’s wonderful to hear you had such a memorable experience and that it suited your preference for water sports. We hope to welcome you back to The Oceanic Sportel for another enjoyable stay in the future. Please let us know if there’s anything we can do to make your next visit even better. Yours healthily, The Oceanic Sportel Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback! We're delighted that you enjoyed the tennis-themed atmosphere and found our location convenient, with everything you needed nearby. It’s great to hear that you had the chance to train at the tennis center next door and appreciated the cleanliness and service we strive to provide.We appreciate your comments about the fitness center and pool size, and we’re glad that you still found them enjoyable. As a new hotel, we're constantly looking for ways to enhance our guest experience, and your feedback helps us in that process.We look forward to welcoming you back for another enjoyable stay!Yours healthily,The Oceanic Sportel Team

Response from Property: Dear AILADA SAYAKONE,Thank you for staying at The Oceanic Sportel and for sharing your valuable feedback. We are delighted to hear that you appreciated the spaciousness and cleanliness of your room, as well as the quality of our service.If there is anything we could do to further enhance your experience, we would love to hear your suggestions. Your input is invaluable in helping us improve and deliver an even better stay for all our guests.We hope to have the pleasure of welcoming you back in the future for another memorable visit.Yours healthily,The Oceanic Sportel Team

Response from Property: Dear Guest,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our hotel's unique concept and facilities, such as the tennis courts, swimming pool, and gym. It’s also great to know that our location was convenient for your east coast explorations and that our staff were able to assist you throughout your stay. We truly appreciate your kind words and look forward to welcoming you back soon!Yours healthily,The Oceanic Sportel Team

Response from Property: Dear Canan,Thank you for your kind words! We're thrilled to hear that you found our hotel clean, hygienic, and the beds comfortable. Your recommendation means a lot to us, and we're delighted to know that you'll be returning for another stay. We look forward to welcoming you back for another enjoyable experience.Yours healthily, The Oceanic Sportel Team

Response from Property: Dear PeggyChin,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the amazing environment and cleanliness of our hotel. It's great to know that you found our location peaceful and perfect for a quiet stay. We're also delighted you appreciated the new facilities, including the JBL speaker, and the friendly service from our staff. Your feedback about the welcome drink and your intention to stay with us again means a lot to us. We look forward to welcoming you back on your next visit to Phuket!Yours healthily,The Oceanic Sportel Team

Response from Property: Dear Sergio,Thank you for your kind words about our Deluxe King Room and facilities. We're delighted to hear you enjoyed the modern and clean environment during your stay.Regarding the breakfast buffet, we understand your perspective and appreciate your feedback. We’d like to clarify that the cost of our buffet is 350 THB per person per day, offering a variety of Thai and international dishes prepared fresh daily. We strive to provide value and convenience for our guests, but we also understand that Phuket has many wonderful dining options to explore.We hope to welcome you back in the future and provide you with an even better experience.Yours healthily,The Oceanic Sportel Team

Response from Property: Dear Boloroo178, Thank you for sharing your feedback about your stay in our Deluxe Twin Room with a sea-facing view. We’re delighted to hear that you found the hotel comfortable, clean, and our staff friendly, as these are aspects we take great pride in providing to our guests. We understand your concerns about the location and transportation costs. While our setting offers a peaceful retreat, we recognize that being away from certain attractions can be less convenient for some guests. To assist with this, we offer a daily shuttle service to Phuket Old Town and Central for a nominal fee, and our team is always happy to help arrange transportation or recommend nearby dining options. We appreciate your insights, as they help us better understand and meet the needs of our guests. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Yours healthily, The Oceanic Sportel Team

Response from Property: Dear Valued Guest,Thank you for your excellent review and for choosing to stay in our Deluxe King Room. We're delighted to hear that you enjoyed our location, facilities, and the kindness and friendliness of our staff.Your positive feedback motivates us to continue delivering exceptional service and experiences to all our guests. We hope to welcome you back to The Oceanic Sportel soon for another fantastic stay.Yours healthily,The Oceanic Sportel Team

Response from Property: Dear Guest,Thank you for your excellent review and for sharing such kind words about your stay in our Deluxe Twin Room with a sea-facing view. We are thrilled to hear that you enjoyed the cleanliness, comfort, and beautiful breakfast, as well as our great facilities. Your compliments about our lovely and helpful staff mean a lot to us!We’re glad you found The Oceanic Sportel to be a great place to stay and are excited to know that you plan to return for your next holiday. We look forward to welcoming you back for another fantastic experience!Yours healthily,The Oceanic Sportel Team