Xana Hotel Jinan West Station Branch

Xana Hotel Jinan West Station Branch Reviews

Xana Hotel Jinan West Station Branch

Building B, Zhongjun Shangcheng, No.3181 Qilu Avenue, Huaiyin District, Jinan, Shandong, ChinaSee Hotel Details
Xana Hotel Jinan West Station Branch
Xana Hotel Jinan West Station BranchXana Hotel Jinan West Station BranchXana Hotel Jinan West Station Branch
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1 night

Guest Reviews

9.6/10
Excellent
2381 review
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.6
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All reviews(2381)
Positive reviews(2343)
Reviews with photos/video(240)
Convenient location(283)
Classy environment(226)
Friendly front desk staff(216)
Easy to get around(210)
Delicious breakfast(135)
Many amenities(107)
Close to train station(106)
Perfect for business trips(68)
Negative reviews(38)
Anonymous User
Deluxe Room (Double bed)
Stayed in Apr 2025
Couple
20 review
10/10
Outstanding
Posted on May 22, 2025
The hotel is clean and cozy. The location is very convenient as well as it is very near Jinanxi railway station. There are also restaurants around the place. Overall, we had a great time and we wiĺl stay here again next time.
Response from Property: Dear guest: Hello, thank you for choosing to stay at Xana Hotel. We are glad to know that you had a relaxing and enjoyable time here. Thank you for your recognition of our team members, which is very important to us. We hope you will continue to support us so that we can become your resting place at Xana Hotel. Thank you again for your time and sharing. We look forward to seeing you again. Wishing you a smooth work and happy life.💕
Guest User
Deluxe Room (Double bed)
Stayed in Oct 2024
Solo traveler
9 review
9.0/10
Great
Posted on Dec 4, 2024
Good hotel for its price and has breakfast. I enjoy it
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
cevegmed
Deluxe Room (Double bed)
Stayed in Jun 2024
Other
2 review
10/10
Outstanding
Posted on Jul 15, 2024
Nice hotel, comfortable, clean, nearby railway station, bus station and cheap.
Response from Property: Thank you for your thoughtful comments and for taking photos for us. We look forward to your stay again! Each of our rooms is carefully made by the housekeepers, just to leave you a small home warmth, let this warmth take you into the memories of time, and let every stranger feel the feeling of home. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and at the same time we are more motivated to move forward. We hope to have more opportunities to serve you!
Alan Yu Xiang
Deluxe Room (Double bed)
Stayed in Mar 2025
Couple
3 review
7.0/10
Posted on Apr 13, 2025
Room size decent. Bed was comfy. Near train station. Satisfied.
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Xi'an Hotel. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where there is love. Xiaoxi is looking forward to your next stay.
Corleenx
Deluxe Room (Double bed)
Stayed in Sep 2024
Business traveler
4 review
9.5/10
Amazing
Posted on Oct 15, 2024
Cleanliness - 4.8⭐️ Location - 5 ⭐️ Beddings - 5 ⭐️ Amenities - 5⭐️ Noise Insulation - 5⭐️ Breakfast - Delicious 5 ⭐️ First impression - Friendly front desk staff, cozy room. Last impression - Superb stay.
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Xi'an Hotel. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where there is love. Xiaoxi is looking forward to your next stay.
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2025
Couple
25 review
7.0/10
Posted on May 6, 2025
Shower in my room was not functioning.
Response from Property: 尊敬的貴賓， 為您帶來不好的入住體驗， 我們深表歉意。在您入住酒店期間， 房間有任何設施設備方面的問題您可以隨時呼叫服務員，我們 24 小時待命為您解決問題，關於您反應的問題，酒店工程部門已加強維修，確保您下次入住不會再出現此類問題，為您帶來的不便我們深感抱歉。
agrix
Deluxe Room (2 beds)
Stayed in Jan 2024
Traveling with friends
15 review
10/10
Outstanding
Posted on Feb 13, 2024
I recently had a delightful two-night stay at Xi'an Hotel (Jinan West Railway Station). The experience was nothing short of fantastic, and I'm eager to share the highlights of my enjoyable stay. First and foremost, the cleanliness of the room left a lasting impression. Immaculate and well-maintained, it truly reflected the hotel's commitment to providing a comfortable environment for guests. The inclusion of complete toiletries further enhanced the overall experience, ensuring that every essential was readily available. The hotel's strategic location near Jinan Railway Station and its accessibility to public transportation were major advantages. This made exploring the city a breeze, and I appreciated the convenience it added to my trip. One of the standout features was the culinary experience. The on-site dining options offered a diverse range of delectable dishes, leaving my taste buds thoroughly satisfied. Although the absence of coffee was noted, the rich variety of other beverage options more than compensated for it. The toilet facilities were not only pristine but also surprisingly innovative. The sound-proof design allowed for a private and serene experience, perfect for unwinding after a day of exploration. The added touch of background music created a unique ambiance, transforming the bathroom into a personal concert space. I must commend the receptionists for their exceptional hospitality. Their welcoming demeanor and willingness to assist with any inquiries added a warm touch to the overall stay. It was evident that the staff was dedicated to ensuring guests felt comfortable and well taken care of. My stay at Xi'an Hotel (Jinan West Railway Station) was a delightful experience characterized by cleanliness, convenience, delectable dining, innovative facilities, and excellent service. I would highly recommend this hotel to fellow travelers seeking a memorable stay in Jinan.
6/7
Response from Property: Thank you to our distinguished guests for their thoughtful comments and for taking photos for us. Thank you very much for your recognition of our breakfast. We look forward to your next stay. Each of our rooms is made with care by the guest room aunt, just to leave you with the warmth of a small home and bring this warmth to you. You walked into the memories of time, making every stranger feel the feeling of going home. Xiaoxi also looks forward to every time you come home. I wish you success in your work and a good mood every day!
Guest User
Deluxe Room (Double bed)
Stayed in Mar 2024
Business traveler
4 review
10/10
Outstanding
Posted on Apr 20, 2024
Rooms are very good & premium luxury with all facilities
Response from Property: When we meet you, we always want to give you the best gift. So we put smiles and enthusiasm in our appearance, carved the style in the corridor, sprinkled the relaxation and comfort in the balcony leisure area, and put comfort and freshness in the guest room. We look forward to your visit again in Xu, Xiaoxi will definitely present you with a better stay atmosphere.
BB travel
Deluxe Room (Double bed)
Stayed in Jul 2024
Business traveler
7 review
8.0/10
Very Good
Posted on Aug 6, 2024
Weird location, it was very close to the High Speed Train station JiNan Xi, but the entrance is very hard to get to and the taxi will mostly missed it. The room is nice and clean, good simple breakfast. not thing fancy, very good stay for a nice business trip.
Response from Property: 尊敬的賓客，您好!很高興您選擇入住希岸酒店。家是避風的港灣，是温馨的小窩，是温暖身心的一隅，有愛才是家，小希期待您的下次入住
Nicknack82
Deluxe Room (Double bed)
Stayed in Jan 2024
Solo traveler
39 review
9.5/10
Amazing
Posted on Feb 4, 2024
Superb hotel, near Jinan West station. The nicest i have stayed in on this journey. Weird music in the shower though 😂
Response from Property: Distinguished guests: Hello! It is a great honor for you to visit Xi'an Hotel (Jinan West Railway Station). We are also very pleased to bring you a comfortable and satisfactory stay experience. We will continue to maintain high quality service and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Next time you have problems, you can call the front desk, and the service staff will solve the problem for you. We hope that every guest in Jinan can feel the warmth and comfort of a neighborhood, and we hope that you can make your journey peace of mind. We look forward to your next hotel stay.
A.Nini
Deluxe Room (Double bed)
Stayed in Oct 2024
Business traveler
4 review
8.5/10
Very Good
Posted on Nov 18, 2024
A good hotel , helpful reception staff
Response from Property: 尊敬的賓客： 您好！非常感謝您入住希岸酒店（濟南西站店）！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力， 我們會繼續保持熱忱， 致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！ 歡迎您再回來體驗， 祝生活愉快！
Ashenafi Godifey
Deluxe Room (Double bed)
Stayed in May 2024
Business traveler
18 review
7.5/10
Posted on Jul 27, 2024
not that good location but actually clean hotel stay
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Shehzadali
Deluxe Room (Double bed)
Stayed in Apr 2024
Business traveler
3 review
6.0/10
Posted on May 22, 2024
Good experience with this hotel
Response from Property: 尊敬的賓客: 您好!流溪緩緩，時光柔軟，感謝親的支持，我們會延續一如既往的好品質和更加完善的服務，來謝謝您們的支持與厚愛，期待您的再次光臨，祝您開心的度過每一天!
AB Baloch
Deluxe Room (Double bed)
Stayed in Dec 2024
Business traveler
25 review
7.5/10
Posted on Feb 2, 2025
Good not bad
Response from Property: 感謝您的支持!《*****》裏説:“每個人都會有缺陷，就像被上帝咬過的蘋果，有的人缺陷比較大，正是因為上帝特別喜歡他的芬芳。”您能包容我們的不足並給予讚美，是我們的幸運。期待再次為您服務!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2025
Solo traveler
2 review
2.0/10
Posted on May 7, 2025
Not good
Response from Property: 尊敬的賓客您好！ 非常感謝您選擇希岸酒店（濟南西站東廣場店）！ 此次入住沒能得到您的滿意， 我們深表歉意。希望有機會與您有更多的溝通與交流， 給我們提出更多寶貴建議。我們會細緻的做好每一個服務環節， 不辜負您對酒店寄予的厚望！希望希岸酒店（濟南西站東廣場店）能夠成為您在濟南的家！ 我們衷心的期待着您的再次光臨！