Hampton by Hilton Jinan High-tech Zone Guest Reviews
4.8/5
Excellent
1779 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1779)
Positive reviews(1760)
Reviews with photos/video(279)
Friendly front desk staff(276)
Delicious breakfast(251)
Classy environment(135)
Convenient parking(107)
Many amenities(82)
Perfect for business trips(72)
Stayed multiple times(24)
Awesome gym(10)
Negative reviews(19)
Jani Chong张宸语
Cozy Room (2 Beds)
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Good Location. opposite is the shopping mall.
Clean room. breakfast is delicious.
Will come back and stay in future.
Response from Property: Dear friends, thank you very much for your support and encouragement to our little friends, Almighty Huan Xiaopeng 24 hours online service for you, as long as you give an order, Huan Xiaopeng will use eighteen kinds of martial arts, display all skills, serve you, help you solve all the problems in the store. At the same time, we also attach great importance to your questions, we have been improving, sincerely look forward to your visit again, thank you - I just want to see your happy friends
Ze Xuen Cheah
King Guest Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 22, 2024
front desk lady小马 was very helpful and friendly.
Location is ideal, food available nearby
Response from Property: Dear friends, thank you very much for your support and encouragement to our little friends, Almighty Huan Xiaopeng 24 hours online service for you, as long as you give an order, Huan Xiaopeng will use eighteen kinds of martial arts, display all skills, serve you, help you solve all the problems in the store. At the same time, we also attach great importance to your questions, we have been improving, sincerely look forward to your visit again, thank you - I just want to see your happy friends
Jagath Vishvanatha
King Guest Room
Stayed in Nov 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Dec 31, 2024
Everything is good, have some restaurants nearby to have food too
Response from Property: Dear guest, it is a pity that you have not been able to give your five-star praise for this stay, thank you very much for choosing our hotel, we will continue to strive to improve our hotel facilities and environmental standards, the hotel is equipped with the most advanced facilities and equipment and the most professional service team, we will continue to uphold the "friendly, reliable, caring, thoughtful" service concept, and we look forward to your next visit. --Consistently happy friends
Guest User
Cozy Room (2 Beds)
Stayed in Feb 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Mar 13, 2024
Big and well appointed room. The toiletries are well-labeled with large wordings which is a big comfort as I wear glasses. Ventilation is also good. Staff was obliging and eager to please. Strongly recommended.
Response from Property: It's a shame that we didn't give you a satisfying stay, and we're so guilty. Although I didn't get the affirmation of my relatives this time, my friends will continue to work hard, and we may have shortcomings when we are young, please give us the opportunity to progress. At the same time, if you have any comments and suggestions, please feel free to inform Huan Xiaopeng, we will be very happy to get your valuable opinions. Don't be disappointed, we also appreciate your comments and will share this information with our team so that we can make improvements to our service. We sincerely hope that you will have the opportunity to visit us again in the future so that we can provide you with even better service. ------ begging for forgiveness
Kuowei
Cozy Room (2 Beds)
Stayed in Apr 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on May 14, 2023
My coworker forgot his baggage in the breakfast restaurant. The lady at the check-in helped him to arrange shunfeng pickup to ship it back to my coworker. Excellent service!
Response from Property: Hello dear friend, thank you very much for your affirmation of our service. Seeing your positive feedback, Huan Xiaopeng is also happy in her heart! Your praise and satisfaction are the driving force behind our work. If you have any needs during your stay, Huanxiaopeng is very happy to provide you with help! See you next time—— Looking forward to your happy friends
Alphannie
Cozy Room (2 Beds)
Stayed in Aug 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Great location
Response from Property: Dear guest officer, thank you for your stay and praise, Huan Xiaopeng's service concept of "friendly, reliable, caring, and thoughtful" will always accompany every employee, provide intimate service for every guest officer who comes, and look forward to meeting with the guest officer again - Mo Da Huan Xiaopeng
Atif
Cozy Room (2 Beds)
Stayed in Jun 2024
Couples
36 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Excellent choice
Response from Property: Dear guest officer, thank you for your patient evaluation, thank you for choosing to stay at Hampton by Hilton Jinan High-tech Zone, your praise is the greatest recognition of our hotel, we are committed to providing each guest with cordial, warm quality service, so that you feel at home warmth, may our high standard of service create a warmer stay experience for you, Hampton by Hilton will always be your harbor of rest, as long as you come, no matter the wind or rain, Hampton by Hilton friends will always be waiting for you,----- Huan Xiaopeng who has been looking forward to your next visit
Traveler 12
Superior Double Room
Stayed in Sep 2024
Business travelers
9 review
4.0/5
Very Good
Posted on Oct 22, 2024
Acceptable
Response from Property: Thank you very much for your evaluation of "Acceptable". We are delighted to know that our efforts have met your expectations to a certain extent. We will continue to work hard to improve and enhance our services and facilities to provide you with an even better experience. Looking forward to serving you again in the future.——————I am extremely sorry, Huan Xiaopeng.
Dabaicaiweidexiaokeai
Superior Double Room
Stayed in Jul 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Oct 30, 2024
perfect
Response from Property: Dear guest officer, thank you for your patient evaluation, thank you for choosing to stay at Hampton by Hilton Jinan High-tech Zone, your praise is the greatest recognition of our hotel, we are committed to providing each guest with cordial, warm quality service, so that you feel at home warmth, may our high standard of service create a warmer stay experience for you, Hampton by Hilton will always be your harbor of rest, as long as you come, no matter the wind or rain, Hampton by Hilton friends will always be waiting for you,----- Huan Xiaopeng who has been looking forward to your next visit
Jason
King Guest Room
Stayed in Dec 2023
Business travelers
27 review
4.2/5
Very Good
Posted on Jan 9, 2024
Clean, and quite
Response from Property: Dear friends, thank you very much for your support and encouragement to our little friends, Almighty Huan Xiaopeng 24 hours online for you, as long as you give an order, Huan Xiaopeng will use eighteen kinds of martial arts, show all the skills, serve you, help you solve all the problems in the store. At the same time, we also attach great importance to your questions, we have been improving, sincerely look forward to your visit again, thank you - I just want to see your happy friends
orgil j
King Guest Room
Stayed in Aug 2023
Travel with friends
17 review
3.7/5
Posted on Sep 17, 2023
was fine.
Response from Property: Dear friend, first of all, thank you for your comments on us. Maybe we haven't done enough to get your five-point praise, but we will continue to work hard. The satisfaction of our friends is the source of our strength. Next time we will definitely win the five-point praise of our friends. Looking forward to your next stay.
Laowangtang
Superior Family Friendly Family Room
Stayed in Feb 2025
Business travelers
156 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The water in the room makes a loud sound, so I suggest you try it at night. Everything else is fine, the air conditioning in the room is quite adequate, I turned it off at night, it's close to Jinan East Station, and there are a lot of takeaways nearby
Original TextTranslated by Google
Response from Property: 親愛的客官,非常感謝您選擇我們酒店,我們也將不斷努力提升我們的酒店設施和環境水平,我們已經通知工程部去檢查了,十分感謝您給我們反饋的意見,酒店內配有最先進的設施設備和最專業的服務團隊,我們會繼續秉承“友善、可靠、關懷、周全”的服務理念,期待您的下次光臨。--始終如一的歡小朋
Guest User
Cozy Room (2 Beds)
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Facilities
Everything is very good. We have children who got up late and didn't have time to eat breakfast. The front desk receptionist also gave us freshly cooked boiled eggs and vegetable porridge. It was very warm. The receptionists were very enthusiastic! Comfortable! Clean!
Original TextTranslated by Google
Response from Property: Dear guest, we are moved and delighted to see your comments! Thank you very much for your high recognition of the hotel facilities and front desk reception service. Providing intimate help to families with children so that every guest can enjoy warm service has always been our direction of effort. We are particularly happy to know that the boiled eggs and vegetable porridge for breakfast are to your and your children's liking. Our front desk team, both men and women, are always full of enthusiasm and hope to make every guest who enters the hotel feel at home. We will continue to maintain the high-quality maintenance of the facilities so that cleanliness and comfort will accompany your every stay. Looking forward to your visit again with your children, and preparing more exclusive surprises for you next time. I wish you a happy life and all the best!
Share how to further enrich the content of the hotel service case by adding some sentences describing hotel facilities in the article? What are the different styles of hotel service case description methods? -----Welcome Xiaopeng who is always looking forward to your next visit
Guest User
Cozy Room (2 Beds)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The surrounding environment is very nice and fresh, the room is clean, the service staff is very nice, the morning is very rich, there are four bottles of water in the room, there is a robot, it is very convenient to go out and play, and they also remind you of things you left behind when you leave.
Original TextTranslated by Google
Response from Property: 親愛的朋友,非常感謝您對濟南高新希爾頓歡朋酒店賦予滿分的點評,希爾頓歡朋的小夥伴們很榮幸能與您共同度過一段快樂的時光!您的鼓勵是我們持續向前的動力。願您的每次旅途都能感受到我們最真誠的愛——親切友好的歡小朋!
Guest User
King Guest Room
Stayed in Jan 2025
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The room is spacious, clean and comfortable! The air conditioning is also sufficient! The location is also very convenient. It is next to the square. There are many foods on the fourth floor! The breakfast is too average, the taste is not very good, it is not hot enough, and the coffee is not good
Original TextTranslated by Google
Response from Property: Wow, I’m so happy~ I’m really happy to get recognition from you, my friend! Your praise and satisfaction are the driving force of our work. If you have any needs during your stay, Huan Xiaopeng will be happy to help you! I have reported the breakfast problem you reported to the chef and asked them to make adjustments. See you next time! ——Looking forward to your welcome, little friend