Xana Hotelle (Jinan Shandong University) Reviews

I recently had the pleasure of staying at [Hotel Name], and I must say it was an exceptional experience from start to finish. This hotel truly deserves a five-star rating for its outstanding service, luxurious accommodations, and attention to detail. Upon arrival, I was greeted by the warm and welcoming staff who made me feel right at home. The check-in process was seamless, and I was impressed by the efficiency and professionalism displayed by the front desk team. They went above and beyond to ensure all my needs were met and provided helpful information about the hotel's amenities and nearby attractions. The room I stayed in was nothing short of magnificent. It was spacious, elegantly decorated, and meticulously clean. The comfortable bed and high-quality linens guaranteed a restful night's sleep, while the well-appointed bathroom with its luxurious fixtures added a touch of indulgence to my stay. I appreciated the attention to detail, including the complimentary toiletries and the daily housekeeping service that kept everything in pristine condition. One of the highlights of my stay was the exceptional dining experience. The hotel's restaurant offered a diverse menu of delectable dishes prepared by talented chefs. The food was simply outstanding, and the attentive waitstaff ensured that every meal was a memorable one. I also enjoyed the cozy ambiance and breathtaking views from the restaurant, which added an extra layer of enjoyment to my dining experience. The hotel's amenities were equally impressive. The well-equipped fitness center allowed me to maintain my workout routine, while the relaxing spa provided a tranquil escape from the hustle and bustle of everyday life. The concierge service was incredibly helpful in arranging sightseeing tours and providing recommendations for local attractions, ensuring that I made the most of my time in the area.

The hotel is quite clean and really value for money. It is in the city centre, very convenient to all the tourists place.

The staff was very welcoming and very helpful too. The room was beautiful and very clean. I'd definitely book it again. It's in a great location with reserved parking too.

Very helpful staff, despite the fact that most of them do not know a word in English. Pleasant and clean accommodations

Friendly staffs, located near the university. There are several restaurants nearby but no coffee shop. Facilities are completed, I like the music show very much. The cleanliness is ok, they can make it better.

The service and amenities were ok. No problems to report

Very nice

all was good except breakfast was chinese style

Real review: The environment is OK, and the room size is not small. Disadvantages: The hotel is in the same courtyard as a Huainan restaurant. There are only about 20 parking spaces. You can park in the paid parking lot across the street. The hotel subsidizes 20 yuan, and you have to pay more than that. The sound insulation in the corridor is very poor... If you check in, it is recommended to stay away from the elevator, because the elevator is slow, and when people waiting for the elevator talk, it's basically the same as if the door is open. It is recommended to live on the side facing the parking lot, because the other side is the construction site of Deyun Club. You know...

As soon as I entered the room, I saw garbage on the floor. The room smelled moldy. The bed sheets had holes in them. It was next to the restaurant and there was noise from outside very early in the morning. The soundproofing was not good. For a hotel of this price, all aspects were not good.

It's good. The waiter upgraded the room. It's quite quiet. The only drawback is that the toilet hygiene is not particularly good and the equipment is a bit old, but the heater is quite warm.

I have stayed in so many hotels, but this is the worst experience. The Xi'an in other cities is generally good and clean, but this time is hard to describe! As soon as I entered the hotel, there was a bad smell. The floor in the corridor was very dirty, and there was also a musty smell in the room. The floor was obviously not mopped, and there were dirt-like residues. The washbasin in the bathroom was also dirty, and there were stains on the toilet seat... The quilt also had holes... The price of 500+ is really a rip-off. I decided to change hotels after staying for one day

The hygiene was very poor. There was a lot of dust on the floor and it felt like it hadn't been cleaned for a long time. I didn't dare to use the bathroom or shower. The price is really not worth it.

The room is not very big, and the facilities are not as complete as expected. I am on a business trip during the National Day holiday, and the hotel price is really astonishingly high. Before I came here, there was a Deyun Club next to Baidu. Who knew that construction had not started yet. It is along the street and the transportation is quite convenient. There is Impression City nearby, and it is not too far from Hongjialou. There are quite a few snack bars nearby. What needs to be improved is the environmental facilities of the rooms.