Lake Songhua Seibu Prince Hotel

Lake Songhua Seibu Prince Hotel Reviews

Lake Songhua Seibu Prince Hotel

No. 888 Qingshan Main Street, Fengman District, Jilin, 132013, ChinaSee Hotel Details
Lake Songhua Seibu Prince Hotel
Lake Songhua Seibu Prince HotelLake Songhua Seibu Prince HotelLake Songhua Seibu Prince Hotel
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1 night

Guest Reviews

9.3/10
Very Good
1769 review
Verified reviews
Location9.5
Amenities9.3
Service9.2
Cleanliness9.4
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All reviews(1769)
Positive reviews(1728)
Reviews with photos/video(712)
Friendly front desk staff(173)
Loved the view(169)
Perfect for kids(157)
Delicious breakfast(155)
Great swimming pool(25)
Has facilities for children(23)
Negative reviews(41)
Nellie N
Superior Room - Garden-View (Double bed)
Stayed in Jan 2025
Couple
10 review
10/10
Outstanding
Posted on Mar 9, 2025
We had an excellent stay at this ski-in, ski-out hotel—it truly exceeded all expectations! The room was spotless, spacious, and incredibly comfortable, providing the perfect retreat after a day on the slopes. The hotel offers a fantastic variety of food options, both within the property and nearby, making dining so convenient. This was our first ski trip in China, and the experience was surprisingly comparable to our ski holiday in Hokkaido—every detail was thoughtfully curated for an unforgettable stay. I can fully understand why this is an award-winning hotel, and I highly recommend it for a perfect ski vacation! Photos taken from the window of our room. Unfortunately I forgot to take photo of the room interior.
Response from Property: “金錢誠可貴，時間價更高，若為滑雪故，兩者皆可拋”小V祝您HAVE MORE FUN。
Guest User
Superior Room - Garden-View (Double bed)
Stayed in Oct 2024
Couple
14 review
10/10
Outstanding
Posted on Dec 5, 2024
Ski in ski out Good service and high quality of food and everything
Response from Property: Thank you for your affirmation of the overall service of Songhua Lake Seibu Prince Hotel, your recognition is our greatest encouragement, we will continue to improve the quality of service, look forward to your next visit, I wish you and your family and friends a happy life
TNo
Superior Room - Garden-View (Double bed)
Stayed in Feb 2025
Solo traveler
14 review
10/10
Outstanding
Posted on Mar 8, 2025
Hotel and its team is excellent. Accommodation and skiing services have no flaw. Staff is professional and small occurring problems solves in a very short time. Especially want to thank Li peihang and Qiu siyu for their support. I’ll come again.
Response from Property: 小V一看到您就感到快樂，就好比從A2雪道疾馳而下，又好比乘坐纜車時看到的白雪茫茫。富貴於我如浮雲，千金散盡還復來，滑着雪，哼着歌，體內的活力蓄勢待發。
Anonymous User
Superior Room - Garden-View (Double bed)
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Mar 5, 2025
Great service, big rooms and convenient. Rooms are clean and well maintained, highly recommended! Would come again
Response from Property: “金錢誠可貴，時間價更高，若為滑雪故，兩者皆可拋”小V祝您HAVE MORE FUN。
Guest User
Superior Room - Garden-View (Double bed)
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 16, 2025
One word: Amazing! The staff was friendly and helpful, The front desk staff is very efficient in checking in,especially 石雨婷,李佩航,邱思羽making me feel welcome from the moment I arrived. They were quick to answer any questions I had and were always willing to go the extra mile to ensure mystaywasenjoyable. I appreciated the ir professionalism and willingness to assist me with anything I needed. The room was cozy and comfortable, with a nice view of the city. I appreciated the attention to detail in the decor, which gave the room a warm and inviting feel. The bed was soft and plush, and I had a great night's sleep. The bathroom was clean and well-stocked with toiletries. Overall, I was impressed with the room and felt right at home.
Response from Property: Dear Valued Guest, Warmest greetings from Songhuaseibu Prince Hotel! We are absolutely thrilled to receive your glowing review and to know that your stay with us was nothing short of "Amazing!" It brings us immense joy to hear that our staff, especially 石雨婷、李佩航、邱思羽， made you feel welcomed and well taken care of from the moment you arrived. Your kind words about their friendliness, efficiency, and willingness to go the extra mile have been shared with the entire team, and they are truly grateful for your recognition. We are also delighted that you found your room cozy, comfortable, and thoughtfully decorated, with a view that added to your experience. Knowing that you had a great night's sleep and felt right at home is the highest compliment we could receive. Thank you for choosing Xiwu Prince Hotel, and for taking the time to share your wonderful experience. We look forward to welcoming you back soon for another memorable stay!
Christian Siegfried
Garden-view Deluxe Double Room
Stayed in Oct 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 24, 2024
We had a wonderful ski weekend at the Lake Songhua Seibu Prince Hotel in China. The hotel’s location is perfect for skiing, offering easy access to the slopes and stunning views of the surrounding area. The staff went above and beyond to make our stay comfortable and memorable—they were incredibly friendly and attentive. The rooms were clean and cozy, with all the amenities we needed after a day on the slopes. The hotel’s dining options were also excellent, with a variety of delicious meals to choose from. We highly recommend this hotel for anyone planning a ski trip to the Lake Songhua area!
Response from Property: Thank you for your affirmation of the overall service of Songhua Lake Seibu Prince Hotel, your recognition is our greatest encouragement, we will continue to improve the quality of service, look forward to your next visit, I wish you and your family and friends a happy life
Guest User
Superior Room - Garden-View (Double bed)
Stayed in Feb 2025
Traveling with friends
55 review
10/10
Outstanding
Posted on Apr 9, 2025
Great service oriented Ski in ski out Location. Will come again!
Response from Property: Thank you for your affirmation of the service of the staff of Seibu Prince Hotel Songhua Lake, your recognition is the greatest encouragement to us, we will continue to improve the quality of service, look forward to your next visit, I wish you and your family and friends a happy life
Bobby Flanagan
Garden-view Deluxe Double Room
Stayed in Sep 2024
Family
2 review
9.0/10
Great
Posted on Oct 5, 2024
There was an incident prior to check where we asked for late check out and were told that was ok. Instead we had a person come to our room and say we needed to leave “now”. It was all confusing and upsetting. We love the hotel and hope to come back.
Response from Property: I'm very sorry for not being able to bring you a satisfactory experience, due to the peak of the holiday passenger flow, the room is more tight, it is true that there is no room and late check-out, looking forward to your next stay, we will make up for your regrets, looking forward to your choice of Prince Hotel again.
Jeong20250531
Deluxe Mountain-view Queen Room
Stayed in Aug 2024
Family
10 review
10/10
Outstanding
Posted on Oct 2, 2024
Seibu Prince Hotel is excellent, we had a wonderful stay here, would for sure stay at this hotel again when we visit SongHuaHu Lake next time without doubt. Special thanks to Ms Shi at the reception desk, she is the kind of Hotel representitives who can make sure her clients be respected and heard and felt. Also, they have a lovely restaurant we would love to recommend to everybody.
Response from Property: Thank you for choosing Prince Hotel, we are very happy that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to welcoming you again!
PCH
Superior Room - Mountain-View (Double Bed)
Stayed in Dec 2023
Traveling with friends
27 review
8.0/10
Very Good
Posted on Feb 1, 2024
The location is great like a city centre but the facilities is not enough in the room. However, the spa here is various
Response from Property: Thank you for choosing Seibu Prince Hotel，We are pleased to be honored to serve you，hope that our sincere service will bring you a more comfortable experience. The hote staff sincerely looks forward to your visit again!
Nasih Ali
Superior Room - Garden-View (2 beds)
Stayed in May 2024
Solo traveler
27 review
10/10
Outstanding
Posted on Sep 4, 2024
The place was amazing. Beautiful and great view. Plenty of things to do. My wife and daughter was very happy during our stay. Will definitely stay here again
Response from Property: Thank you for choosing Prince Hotel, we are very happy that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to welcoming you again!
Guest User
Garden-view Deluxe Double Room
Stayed in Nov 2023
Family
5 review
8.0/10
Very Good
Posted on Dec 22, 2023
- Expensive - Convenient to ski in and ski out - Front desk did not explain all the benefits entitled by occupants, eg free coins for kid arcade, free warm bags, discount for spa, etc. - Food is too salty even for spaghetti, not only traditional Northeast Chinese food - Good ski resort but nothing else to tour around nearby
Response from Property: Dear guests, thank you for your comment of the hotel! We are sorry for your experience during your stay at the hotel. We have notified the relevant departments to remedy the problems you put forward (facilities and equipment, swimming pools, swimming pools). Your valuable feedback is very important to us, and we will share your comments with the relevant departments to improve the quality of our services. If you come here next time, I hope to book our hotel again and give us a chance to apologize. Looking forward to coming back again!
Guest User
Superior Room - Garden-View (Double bed)
Stayed in Aug 2022
Business traveler
2 review
10/10
Outstanding
Posted on Sep 7, 2022
Goodgood
Response from Property: Being happy alone is not as good as being happy together. I look forward to your return, having a drink and talking about the past happily, leaving behind the troubles and disturbances of the world for a while. Little V, I would like to ask you, would you like to come here often~
Guest User
Superior Room - Garden-View (Double bed)
Stayed in Apr 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on May 21, 2025
The most cost-effective resort hotel with beautiful mountain views. The surrounding top outdoor brands each have their own characteristics.
Original TextTranslated by Google
6/8
Response from Property: 感謝您對松花湖西武王子大飯店的肯定，您的認可是對我們最大的鼓勵，我們會繼續提高服務質量，期待您的下次光臨，祝您及家人和朋友生活愉快！
Guest User
Deluxe Mountain-view Queen Room
Stayed in Apr 2025
Couple
16 review
10/10
Outstanding
Posted on May 14, 2025
On the first night of our stay, we had to leave the city for an emergency. Thanks to Manager Jiang for sending us, this is the good service of a real five-star hotel. We stayed for three days and two nights. The overall feeling was very comfortable. There were few people and the service was in place. The staff were very enthusiastic. We will choose this place first next time.
Original TextTranslated by Google
Response from Property: 感謝您對松花湖西武王子大飯店的肯定，您的認可是對我們最大的鼓勵，我們會繼續提高服務質量，期待您的下次光臨，祝您及家人和朋友生活愉快！