Grand Madison Hotel Jiayuguan

Grand Madison Hotel Jiayuguan Reviews

Grand Madison Hotel Jiayuguan

No.1609 Jianshe West Road, Jiayuguan, Gansu, ChinaSee Hotel Details
Grand Madison Hotel Jiayuguan
Grand Madison Hotel JiayuguanGrand Madison Hotel JiayuguanGrand Madison Hotel Jiayuguan
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1 night

Guest Reviews

9.5/10
Outstanding
751 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(751)
Positive reviews(735)
Reviews with photos/video(83)
Delicious breakfast(69)
Friendly front desk staff(48)
Large rooms(39)
Convenient parking(29)
Convenient for shopping(20)
Well decorated(13)
Tasty restaurant(7)
Negative reviews(16)
lmnz
Superior Queen Room
Stayed in Jun 2025
Couple
12 review
10/10
Outstanding
Posted on Jul 29, 2025
Cozy room and friendly staff. Located really close to town and near a large park. The AC in our room didn’t seem to go lower than 24 which was too hot in the summer, we told reception and they moved us to a new room but we had the same issue there. We just needed to remove the duvet inner when we slept and it was okay.
Response from Property: 【24小時自助洗衣】尊敬的賓客: 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈, 小美永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:笑口常開^_^!
Guest User
Superior Queen Room
Stayed in May 2025
Couple
5 review
9.5/10
Amazing
Posted on Jun 25, 2025
Excellent overall. It would be nicer if have a simple restaurant or coffee shop
Response from Property: [30秒入住]尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門整改以提高產品質量。再次向您誠摯的表達歉意,期待您的再次光臨!
Daniel
Superior Queen Room
Stayed in Jun 2024
Family
28 review
10/10
Outstanding
Posted on Jul 5, 2024
Very clean and nice hotel. Location is great, right next to a shopping mall, a market and a great food street where you can get everything you want.
Response from Property: 小主您好: 您的滿意是我們前進的力量,請賜予我們更大的力量吧~這樣我們的生活將會更加棒棒噠~也祝您天天開森~事事順森~
Wendy S T
Executive Suite
Stayed in May 2024
Family
18 review
9.0/10
Great
Posted on Jun 28, 2024
The front desk staff was helpful in recommending a driver to take us to the sightseeing points. It’s close to a number of eateries and a major shopping centre. We particularly like the self-laundry facility.
Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
Supanna Suwankird
Deluxe Queen Room
Stayed in Apr 2024
Traveling with friends
14 review
10/10
Outstanding
Posted on May 26, 2024
Despite the hotel lobby looking a bit old-fashion, the room look in the opposit way with good facilities and amminities. The location is good with many resturants surrounded in not a far distance. We had delicious malah dishes in a local restaurant just a couple steps from the hotel. The staffs are very nice and friendly. Last but not least, the breakfast was very good with many different varieties.
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home in your stay. We look forward to your coming again to review our progress, and wish you a happy day!
Guest User
Superior Queen Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 17, 2025
Very. Goood
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Guest User
Superior 2-bed Room
Stayed in Oct 2023
Business traveler
29 review
10/10
Outstanding
Posted on Dec 17, 2023
Great location near restaurants. Room was clean and good condition.
Response from Property: Dear guests: Hello! Thank you for your love at first sight! Beautiful time, you will meet someone's eyes inadvertently, and you will be sailing in the words. I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 31, 2025
I particularly like the type, clean and sanitary, the service attitude is very good, the restaurant service is also very good and the food quality is very good,
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Xiaomei. The ancients said, "A mountain is not famous for its height, but for the immortals; a river is not famous for its depth, but for the dragons." I believe that a home is not happy because of its size, but for its love. I hope that our warm service will make you fall in love with us. Wish you well!
Guest User
Superior 2-bed Room
Stayed in May 2025
Family
26 review
10/10
Outstanding
Posted on Jun 18, 2025
I really like the front desk staff here, they are enthusiastic and patient
Original TextTranslated by Google
Response from Property: [Free parking] Dear guest: Hello! Thank you for your review! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. The world has changed, but the warmth in memory remains unchanged. I hope Xiaomei will be the eternal warmth in your memory! Welcome to come back often! Wish you: well!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Business traveler
1 review
5.0/10
Posted on Mar 11, 2025
When you book a business king room, you will be provided with a room at the head and near the elevator. When you book a superior king room, you will be provided with a room at the head and near the elevator. I talked about it today and was told that the superior king room you booked can only be provided with a room at the head and near the elevator. Then how come you also cannot provide a room at the head and near the elevator when you book a business king room many times before? How to arrange the room depends on the front desk.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and sharing. We are very sorry for the inconvenience caused to you. We hope you have the opportunity to try our different styles of Royalton rooms, which will definitely give you a different stay experience. Royalton Hotel looks forward to your visit again and wish you a happy life!
Anonymous User
Deluxe Family Room
Stayed in Jul 2024
Family
2 review
3.5/10
Posted on Aug 16, 2024
I stayed there for two days. On the first day I felt that the house smelled very bad, especially the washbasin and the drain. I thought it was a problem with the room, so I changed to another room the next day, and it was still the same. Huazhu is still a high-end hotel, so this shouldn’t happen! The sheets were still dirty the next day! I didn't even dare to check if the quilt was dirty.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to this and has conducted serious investigations and timely rectifications. It will continue to strengthen management. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to seeing you again!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
1 review
5.0/10
Posted on Feb 4, 2025
If the receptionist is pregnant, I suggest the hotel let her take a leave or transfer her to another position. As consumers, we can't see it either. We just want to enjoy the most basic service. There is no laundry bag in the laundry room. The front desk has a bad attitude when asking for a laundry bag. There is no smiling service or greeting at all.
Original TextTranslated by Google
Response from Property: 【24-hour self-service laundry】Dear guests: Hello, thank you for staying with us and sharing your stay experience. We are very sorry for the bad experience you had during your stay. Xiaomei has arranged inspections and rectifications for the issues you raised without stopping. It will never happen again. We sincerely apologize to you again!
herder
Superior 2-bed Room
Stayed in Jun 2024
Family
25 review
3.0/10
Posted on Jul 11, 2024
The hotel has poor soundproofing. The guest next door checked in at midnight last night with a baby, and woke me up immediately. The beef noodles for breakfast only had one slice of beef, which was too stingy. The orange juice was diluted so much that it tasted like boiled water. It's about the level of Home Inn. The price is high and the cost performance is low. Not recommended!
Original TextTranslated by Google
Response from Property: Dear Sir, Hello: After seeing your comments, we have actively reflected on the issues you raised, listed a rectification plan, and rectified them immediately. Regarding sound insulation, the hotel prepared small earplugs at the front desk for use when needed. We will rectify the breakfast issue immediately. For the bad experience brought to you by this stay, please be generous and forgive us. Come again, and you will definitely see a different us~ I wish you a happy life, Kangsamida~
Guest User
Superior Queen Room
Stayed in Mar 2024
Family
2 review
10/10
Outstanding
Posted on Apr 4, 2024
The location of the hotel is very good, and there is a large shopping mall within a few minutes' walk. The room design is very reasonable, and the long sofa can also be used to store clothes, making it very convenient to organize luggage. The hotel service is also very good and attentive. They give children small gifts and ask questions enthusiastically. There is also an unlimited supply of Bama mineral water. The breakfast variety is very rich, including the baby's favorite glutinous rice balls, which is super happy 💕
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services at any time. We look forward to your visit again!
Lvzouzou
Superior 2-bed Room
Stayed in Feb 2024
Family
30 review
9.5/10
Amazing
Posted on Apr 8, 2024
Overall it's good and clean. The only thing is that there are too many people smoking and drinking here, and there is a smell in the elevator. The service is very good, and they also gave me more water, which is very appreciated. It is within a 15-minute walk from large shopping malls, large vegetable markets, and large supermarkets. There are also many small shops around, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for falling in love with Meilun at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!