Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1115)
Positive reviews(1097)
Reviews with photos/video(114)
Clean and tidy(229)
Convenient parking(66)
Classy environment(50)
Friendly front desk staff(50)
Easy to get around(32)
Quiet & comfortable(27)
Perfect for business trips(18)
Stayed multiple times(6)
Negative reviews(18)
Guest User
Privilege Queen Room
Stayed in Nov 2024
Solo traveler
6 review
9.0/10
Great
Posted on Dec 13, 2024
Good clean amenities friendly and helpful front desk
Response from Property: 您好!非常感謝您入住柏麗連鎖酒店,您的滿意是對我們工作的最大認可,在您的鼓勵下,我們定將再接再厲努力,期待您今後的大力支持,感謝之至!歡迎撥打客服訂房熱線:4008-898-838
Willy
Selected Queen Room
Stayed in Aug 2024
Business traveler
4 review
10/10
Outstanding
Posted on Sep 17, 2024
Helpful in every way
Response from Property: 您好!非常感謝您入住柏麗連鎖酒店,您的滿意是對我們工作的最大認可,在您的鼓勵下,我們定將再接再厲努力,期待您今後的大力支持,感謝之至!歡迎撥打客服訂房熱線:4008-898-838
sky1122
Privilege Queen Room
Stayed in Sep 2024
Business traveler
2 review
10/10
Outstanding
Posted on Dec 18, 2024
设施:gaood
Response from Property: 您好!非常感謝您入住柏麗連鎖酒店,您的滿意是對我們工作的最大認可,在您的鼓勵下,我們定將再接再厲努力,期待您今後的大力支持,感謝之至!歡迎撥打客服訂房熱線:4008-898-838
Anonymous User
Selected Double Room
Stayed in Mar 2024
Family
2 review
7.7/10
Good
Posted on Apr 19, 2024
The hotel rooms are clean and tidy, and the decoration design is novel and comfortable. I have stayed there many times and it is worth recommending! The hotel also has free parking. There is a tangerine peel shop, market, and pedestrian street next to it. It is very convenient for traveling!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Guest User
Privilege Queen Room
Stayed in Mar 2024
Business traveler
2 review
2.0/10
Posted on Apr 9, 2024
I stayed for one night, spent money, and was bitten by bugs, which gave me several big lumps.
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that mosquitoes breed in summer, but the hotel has regular pest control every month, the rooms are also equipped with mosquito coils, and there is a temporary emergency medicine box at the front desk. Please feel free to contact the hotel at any time during your stay. We will increase the frequency and number of pest control to ensure that we provide a safe and comfortable environment for our guests. We look forward to your stay again and wish you a happy life and smooth work.
Guest User
Selected Double Room
Stayed in Feb 2024
Business traveler
3 review
10/10
Outstanding
Posted on Mar 14, 2024
There is a hotel-specific elevator. The room is clean and odorless. The water in the room is branded. Xiaorou and Xiaoyi's service is really good. It can be seen that they have been trained.
Original TextTranslated by Google
6/9
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Aomenchihuoge
Privilege Queen Room
Stayed in Jan 2024
Family
10 review
9.0/10
Great
Posted on Feb 14, 2024
It's very clean, newly renovated, and the room is quite large. It's very comfortable in all aspects. There are enough chairs and tables. I like its shower very much. The water pressure is very strong and comfortable. At this price, the hardware is impeccable. It's very cost-effective. It would be perfect if a night light could be added.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Heyibo
Selected Queen Room
Stayed in Dec 2023
Solo traveler
21 review
7.0/10
Posted on Jan 13, 2024
The location is moderate, dining is convenient, parking is safe, the service attitude is good, the room utensils are complete, the bedding is clean, the price is reasonable, it is worth recommending, I will stay here again.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Anonymous User
Premier Twin Room
Stayed in Nov 2023
Solo traveler
6 review
10/10
Outstanding
Posted on Dec 28, 2023
The room is very spacious and the price is very affordable. It is very conveniently located nearby. There are fast food restaurants and breakfast shops. It is next to Chengxi Station, which is very convenient. There is also a commercial pedestrian street nearby, which is really good.
Original TextTranslated by Google
6/7
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Guest User
Selected Double Room
Stayed in Mar 2024
Couple
2 review
6.2/10
Posted on Apr 22, 2024
We booked a room for an exam. The room was nice. The front desk lady upgraded our room for free. However, the front desk did not proactively inform us of the parking fee. The parking fee can be removed by telling the front desk when checking out. We checked out after taking the exam. Since we did not know about the parking fee refund in advance, we paid 10 yuan and 65 yuan for parking when we went out for dinner on the night of check-in and when we went out for the exam on the day of check-out. When checking out, they said that the license plate number only removed the parking fee for the time when we came back from the exam to clean up the room.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Anonymous User
Special Selected Twin Room
Stayed in Mar 2024
Family
1 review
8.0/10
Very Good
Posted on Apr 15, 2024
The location is a little far from the city center, the facilities are not complete (it is recommended to bring your own hair dryer and razor), the room faces the bus station and is noisy in the morning, there are mosquitoes, flying insects, and smoke. Special thanks to the cleaning lady on the second floor, who is very polite and thoughtful, and the room is also very clean. I hope to see her again next time!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Guest User
Premier Twin Room
Stayed in Feb 2024
Family
1 review
8.5/10
Very Good
Posted on Apr 2, 2024
The shower in the bathroom was broken, the wash basin didn't work properly, and the boiling water soaked the whole person. Everything else is very good, overall clean and comfortable. Points were deducted for the wash basin. The original 100 points were suddenly deducted by half.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Guest User
Privilege Queen Room
Stayed in Aug 2023
Business traveler
113 review
10/10
Outstanding
Posted on Sep 21, 2023
The place is convenient for transportation, the parking lot is large enough, there are many foods downstairs, breakfast, lunch and dinner are all very good
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the Park Lane Hotel. Your satisfaction is the greatest recognition of our work. With your encouragement, we will continue to work hard and look forward to your strong support in the future. Thank you very much! Please call the customer service reservation hotline: 4008-898-838
Anonymous User
Selected Double Room
Stayed in Jan 2024
Solo traveler
6 review
2.0/10
Posted on Mar 1, 2024
The soundproofing of the room is particularly poor, the towels and bath towels are too hard, the sheets and quilts have a smell, the bathroom is not clean, and the sewer in the bathroom smells bad! The hair dryer is too weak! It stops for 5 minutes after using it for 1 minute! The price-performance ratio is relatively poor, and they charge for sending more bottles of water! I don't recommend you to stay here!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to comment for us. We are sorry that you were not able to have a satisfactory stay due to the air problem in the room. We are strengthening the cleaning of the room and the air circulation in the room to ensure the fresh air in the room. Regarding your feedback that the sheets and quilts have a smell, we sent them to the cleaning company for cleaning. The hotel has consulted the cleaning company and replied that there will be a smell of detergent during the cleaning process. Two bottles of free drinking water are placed in the room. Regarding the hair dryer issue, for everyone's electrical safety, our hair dryer will automatically shut down when it reaches a certain high temperature. The hotel front desk has multiple spare ones. If you need, please contact the front desk. We will serve you as soon as possible. Sincerely look forward to your next visit!