The Tides Inn Reviews

The staff is amazing and the grounds are lovely. We had a balcony room, which was hard to enjoy in the early morning due to landscaping noise. There's not much to do in the area in April before watersports are in full swing, but if you want a mellow getaway, it's a lovely place to be. We ate at some nice local area restaurants in Irvington (Dredge, The Local) Killmarnock (Killmarnock Inn, Chitterchats Ice Cream), and White Stone (Sandpiper). Customer service was pretty amazing everywhere we visited in the area.

When we arrived, our bathroom had leftover hair from another guest. During our stay we had to call to have our room cleaned. The pool was not properly treated, it was cloudy and gross and the pool chairs are stained. The quality and cleanliness of the facilities and room are not commiserate with what you pay. With that said, the valet is complimentary. The the add-on activities and spa treatments were really great. The food was great, albeit expensive. The staff are all wonderful. We probably won't be going again.

We have been to The Tides Inn many times, but this time was by far the best! There were 8 of us traveling together on 3 different boats, so we had use of the marina as well as the resort amenities. My husband and I actually booked a guestroom for 2 nights, but the others stayed on their boats. From the welcome we received when docking, to the excellent food and service at Salt and Meadow, every single thing exceeded expectations! Thomas, the dining room manager, was amazing, and made our whole experience more fun! Sam, our server, who reported being fairly new, was wonderful as well. Joey, out by the pool could not have been more attentive! Constantly bringing fresh ice for our drinks, etc, without being asked. Pete was amazing behind the bar at Fish Hawk, too. And, we had told the concierge, (Nancy, I believe) had called us ahead of our stay to see if there was anything she could help with. When we told her that we thought it would be fun on our second night to order in Chinese Food and enjoy it in the Tide's Inn Library, she said she would make note of it, and had dishes, silverware and serving pieces all set up for us! All in all....couldn't have been better!

Great facilities, friendly staff, good food. We have stayed at the Tides Marina several times and have always enjoyed it.

Have stayed twice now, first trip was part of a girls "moms weekend away" trip, and second was with my husband and 3 kids (all under 3), both were equally fantastic. Such a special and lovely place, very Americana in the best way. Food is delicious, service is great, and atmosphere is high end. I'm not sure there would be enough to do with kids over 5, but it is perfect for little kids. We left and immediately booked our return trip for next year.

This resort is a joke. A motel off the side of the highway has better customer service than this place that tries so hard to be something they are not. Spa is horrendous with no amenities (not even drinks or snacks), food is not bad but not great, customer service is laughable, and management doesn’t care at all. Why did it take 2 weeks to respond to an online inquiry I had about making a dinner reservation? This is not a nice southern hospitality kind of place at all. I don’t even understand the point. It has SO much potential it’s actually sad how bad it is!

We made an Easter reservation for family from out of state two months in advance because we heard how busy they would be. Our reservation was just after church and there were only three other tables of guests... employees were asking their manager if they could leave right in front of us. The server we had tried her best... just not trained in fine dining. Drinks were slow... Stone Crab Claws were still frozen... plates were sloppy... The only saving grace was one manager who knew the atmosphere was not good and was trying her best. We paid a huge bill and left. There was so much wrong we just left. It was clear the employees did not want to be there. Thats enough.

I’ve been going to The Tides Inn on and off for over 50 years! We started when I was a young kid. The resort continues to be an incredibly enjoyable experience. The improvements that ownership has made over the past ~20 years are wonderful. The grounds have never looked better, and the Oyster habit is quite a sight to see. The new boardwalk is a great place for a stroll with your morning coffee or evening cocktail. The restaurant is excellent, the bar is beautiful and welcoming, the outdoor spaces are inviting and comfortable and the staff is top notch. If you feel like splurging a bit, request Room 151. It’s spectacular!!

The Tides Inn wants to be a luxury hotel and charges luxury prices, but without much to back it up. Our room stunk of mildew and was not clean (built up dust on ceiling fan, buggy patio, unusable configuration of furniture). The pool was filthy and the deck needed a thorough cleaning. The grounds need attention and the building looks worn (dirty awnings, overgrown landscaping, discolored siding, etc.) Additionally, room service arrived in cardboard containers in a paper bag without table, plates, napkins, silverware, etc. Our order was late the first morning and incorrect the second morning. The views from the property are breath-taking and I wanted so badly to love this hotel but it just falls very short of what it claims to be. Save your money and go somewhere else.

DO NOT LEAVE WITHOUT CLOSELY CHECKING YOUR BILL! For a two-night stay there was an overcharge of over $260. I had made the reservation by phone, and was given a final, total price, including resort fees and taxes. I got an email confirming that amount, and I confirmed it again and was shown a screen indicating it, when I checked in. But at check out, it was as if none of that had happened. The clerk insisted that the price I was told did not include resort fees. That was clearly untrue. Round and round we went. It finally took my comments to their post-visit email asking "How was your stay", before it was finally made right. But even then they never admitted any wrong, just said that they gave me the refund as a gesture of good will. Otherwise, it was a fine place to stay, with a very good restaurant.

There’s no denying the Tides Inn is a beautiful place. The property itself is postcard-perfect, with sweeping waterfront views and impeccably creative landscaping that turns every corner into something worth pausing for. The grounds are a masterclass in design—lush, inviting, and full of thoughtful details that make wandering a pleasure in itself. The staff deserves real credit too. From the front desk to the marina, everyone we encountered was friendly, responsive, and genuinely eager to help. There’s a warmth and attentiveness here that gives the place a heart beyond its physical beauty. The restaurant? A standout. Every meal was beautifully prepared and delivered with care. It wasn’t just good—it was memorable. The kind of dining that makes you linger longer than you planned, and still think about it days later. But—and it’s a big but—the rooms don’t hold up. We received a free upgrade, which we appreciated, but for a property charging what amounts to half of a month’s rent per night, our accommodations felt tired. Cracked tiles, leaky shower, mildewed carpet and bathroom, doors that won’t close, and housekeeping that skipped us entirely—no bed made, no refresh—a letdown that undercut the luxury experience they’re aiming for. We really did enjoy our time here. The setting is stunning, the people are lovely, and the amenities are top-notch. But when it comes down to value, the numbers don’t add up. It’s hard to justify the price when the basics—like room upkeep—aren’t up to standard. As much as we wanted to love it unreservedly, we probably won’t be back.

The staff is the gem of this place. EVERYONE is friendly, accommodating and pleasant. The food at the two restaurants is good although typically resort-priced. Pete at the bar is outstanding and Theresa the resident artist is an exceptional talent and an exceptional teacher. Be aware that, at least currently, the Fish Hawk restaurant is closed Monday and Tuesday. This is a bigger deal than it sounds because it is the poolside restaurant. When it's open, the staff comes around to ask for food and drink orders which is a lovely thing to have by the pool. When it's closed you have to go up to the main building to get any drinks or food. That is slightly beyond "inconvenient" but not a dealbreaker. Overall, the spaces, the spa, the bars, the food and the surroundings make this an outstanding place to stay. The small issues are, in fact, small and minor changes would take this resort from "fantastic" to "outstanding".

The Tides Inn has dramatically improved over the past several years. My wife and I have been going there for 57 years and have seen its highs and lows. It is an excellent small resort to just unwind and relax.

Stayed at the marina. For a 4 star resort, the marina bathroom/shower (porta potty like) are a joke. Poolside bar/restaurant also closed on Mon/Tues - disappointing given what you are paying here.