Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 19, 2025
Dalton Kern
The hotel is a quaint place in the heart of historic downtown Charleston. Wonderful breakfast! However, we forgot a bottle of wine we had purchased in the room and they failed to inform us even though we didn’t get our car from valet for several hours after checkout AND they identified us as the people that checked out when we picked it up. Sure, it was our fault that we forgot it but I expected a higher level of service from this hotel.
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Price per night from:PHP 10,182
Posted onNov 15, 2023
Guest User
When we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their ”supermarket”. The ”supermarket” was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included.
The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it.
We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation.
At the end we just took a bottle of water in the morning and had breakfast elsewhere.
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Price per night from:PHP 12,004
Posted onNov 24, 2023
Guest User
The location is the best for my needs. The service was above and beyond. The complimentary breakfast was very good. I usually travel with my fur baby, this hotel allows this. This time I did not but was just as accommodating. The rate I recieved was very good.I appreciate this flexibility. Great room. Will stay again during Christmas holidays.
Thanks,
Rhonda
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Price per night from:PHP 8,370
Posted onFeb 15, 2026
Guest User
The Hotel was very convenient. Right off Savannah Hwy. close to anything you would need. We were there to buy a car and a huge number of dealerships were just down the street. Far enough off that major thoroughfare to be quite though. Front clerk yliana got us checked in fast, explained everything to us and followed up on our stay.
Breakfast area was well stocked and food was great. The eggs were excellent and didn’t seem like normal powdered affair.
Room was very clean and large. We had a king suite with kitchen. Sofa was comfortable and not too much worn. Shower was large and extremely clean. Another excellent Hampton stay for us.
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Price per night from:PHP 7,668
Posted onMar 17, 2025
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I stayed at the hotel for three days to attend a conference. My first impression was that the room was spacious enough for a solo stay, equipped with a coffee pot, though the refrigerator was empty. However, complimentary drinking water was available at the front desk, and a microwave was also accessible. The bathroom fan made a friction noise when operating, so I chose not to use it. Additionally, it was a self-circulating system rather than being connected to an exhaust line, which I found somewhat unexpected.
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Price per night from:PHP 13,506
Posted onOct 26, 2023
Rick
Carpet had ripples from bed to bathroom (tripping hazard) toilet tissue holder and bathroom baseboard poorly repaired. Room are not well insulated as we could here upstairs walking around all night and next doors tv blaring at 630am. Breakfast was good, efficient and different day to day. Front desk was very welcoming and all staff we talked to friendly. We still expected more in a quality room from Marriot
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Price per night from:PHP 8,452
Posted onJul 21, 2026|2 Queen Beds, High Floor, Room
Guest UserThe hotel made an error on the price and it was listed (booked and confirmed) as $50/night with breakfast. On check in hotel admitted mistake. Best they could do was $135 a night and 50% off one breakfast for our family. No offer to cover parking. Did not come freshen room during our stay. Supposed to get points but three days later and I haven’t seen them.
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Price per night from:PHP 12,277
Posted onAug 12, 2025
Guest User
Very nice hotel. Middle of downtown so walking was the way to go. I would have liked to know that it was valet only, which I dont like, and the fact that it was going to cost me 98 bucks for the 2 days we were there...I might have chosen a different place. But overall it was nice. Big room, small tvs but we were out exploring, and you have full control over the AC. The hotel itself is the original Citadel which is really awesome staying in a piece of history.
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Price per night from:PHP 12,295
Posted onFeb 16, 2026
Guest User
This hotel is clean and the staff provides great service. Unfortunately, each room has a de-humidifier which can't be switched off and is quite loud, especially during the night. Bring ear plugs!
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Price per night from:PHP 6,175
Posted onMar 24, 2025
Asya
It was a clean room and quiet. There needs to be a better selection of breakfast.
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Price per night from:PHP 5,346