Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 3, 2025|Deluxe Double Room
Guest UserThe place is exactly like in the photos. The room was very clean and plenty of space even after opening 2 luggages. The queen bed is huge and very comfortable. Toilet and shower is also very clean, but slightly cramp (usual jap style). Wet and dry area is separated. Warm water comes quickly and the water pressure in the shower is strong. The onsen was excellent, with a password for the female bath due to security reasons. Free wifi is very strong. Hotel is easy to find, and walking distance from the shinkansen (head towards the direction of the bus interchange). There is a convenience store on the opposite road. One of the staff speaks good english and assisted us promptly. There is a welcome drink and able to get additional pillows from the counter. Will stay again
Show more
Price per night from:SAR 218
Posted onJan 5, 2026
fierymiho
We had a lovely two days stay in this hotel and on the first morning of our stay, I told my partner that I love this hotel. I had stayed at different hotels all over Japan and so far this is the best for me. The staffs are all hundred percent kind and helpful. The room they gave us is pretty comfortable and with a nice view. The free breakfast food delicious and food staff are all nice and pleasant.
Show more
Price per night from:SAR 222
Posted onJul 1, 2026
Guest User
The hotel seems to be a stopover place for the castle. Not worth 3 day stay. Rooms are small and awkward to get in and out of the bathroom. Walking or taxi required to get to restaurants. THey have almost no staff that speaks English, and the good restaurants require reservations. Lack of English makes finding tours difficult to make any kind of reservatoin: food, bus, tour, etc.
Show more
Price per night from:SAR 133
Posted onJun 7, 2026
lisawanAn exceptional hotel with superb value for money and an excellent stay experience! 👍
First off, the staff at the front desk were incredibly friendly. The room was spacious, and I loved the dimly lit lounge area before entering both the indoor and outdoor hot springs. Plus, the hotel boasts a pool with lake views! 👍 The breakfast buffet offered a wide variety, and as a vegetarian, I found plenty of delicious options. The Vegetarian Lasagna was particularly good! To top it off, the hotel lobby on the ground floor even offered complimentary drinks and snacks for three hours during certain periods – what a pleasant surprise!
More importantly, the hotel is located on the shores of Lake Hamana in Hamamatsu, Shizuoka Prefecture. It's a peaceful retreat away from the city's hustle and bustle. As someone who enjoys morning runs, the lakeside trail was perfect for jogging. The serene and beautiful lake views in the morning, coupled with the fresh air, made it an ideal place to relax and rejuvenate. 👍
I definitely plan on staying here for a few days every year! 🌹🌹🌹 Thank you, Trip.com, for helping me discover this wonderful hotel!
Show more
Price per night from:SAR 174
Posted onSep 19, 2024|Double Room-Non-Smoking
DaveRoseI had a wonderful stay during my trip! The location was scenic and peaceful, perfect for unwinding. The accommodations were comfortable and clean, with friendly staff always ready to help. The overall atmosphere made it a relaxing and enjoyable experience. I would definitely recommend staying here!
Show more
Price per night from:SAR 129
Posted onJun 24, 2024|Standard, Single with Bath
Dominic CL CheungKukuna rating (max 5)
Rating (max 5)
1. Room 4.5 (sizeable but no study table)
2. service 4.5
3. communication 4
4. food n/a
5. cleanliness 5
6. Other hotel facilities: 4
7. CP value: 4.5
Show more
Price per night from:SAR 200
Posted onJul 7, 2024
Lincoln Wood
Rented bicycles for 24hpurs for only 1000 each. Worked perfectly well. Took advantage of the lounge which had a lovely atmosphere. Bedroom was bigger than many other places I've stayed at. Staff at reception were smiley. Cleaners too were jolly.
Only down side was the bathroom toilet. There was nowhere to put a change of clothes towel etc. so I managed to soak them.
Show more
Price per night from:SAR 84
Posted onDec 29, 2025
Guest User
We booked in October for our family of three, hoping to enjoy the view of Lake Hamana and explore the surrounding area at the end of the year. The weather was beautiful, the view from our hotel room window was beautiful, and the room was larger than we expected, allowing three adults to relax comfortably. We had requested parking, so we were able to easily bring our luggage in. We ended up going out a bit late in the evening, but the large public bath was open until midnight, so we were able to enjoy a relaxing soak. It's conveniently located near the station. The hotel is a little old, and there weren't many electrical outlets, so I'm giving it four stars. The staff were all very kind, and I'd definitely like to stay here again.
Show more
Price per night from:SAR 163
Posted onAug 2, 2025|Single Room-Smoking
Guest UserGreat stay for a solo traveler!
I recently stayed here and had a wonderful experience. The room was very clean, well-maintained, and had complete amenities — everything I needed was provided.
Although the hotel doesn’t have its own restaurant, there’s a convenience store right next door, which made it super easy to grab food and essentials anytime.
What really impressed me was how quiet it was inside, even though it’s right by a city road. I barely heard any traffic noise, which made my stay even more relaxing.
Highly recommended for solo travelers looking for a peaceful, comfortable, and convenient place to stay in the city. I would definitely come back.
Show more
Price per night from:SAR 121
Posted onNov 10, 2023|Standard Double Room Non Smoking
GargoyleumEverything was actually really good, but this hotel was so old it couldn’t feel comfortable or clean despite best efforts.
Location was great - 2 min walk from Hamamatsu Station. Staff was kind and let us check in just slightly before 3pm.
Amenities were super for what you pay. Free evening curry, 1 draft beer and decent breakfast spread.
Big letdown was the room - peeling wallpaper, stained carpets, no aircon (only heater), mold in bathroom crevices of vent. I think housekeeping is probably good and the room is fundamentally well-cleaned, but the old infrastructure just makes everything feel dingy.
I feel bad as I feel the hotel is trying its best, but despite the amenities mentioned, I will never stay at this hotel again.
Show more
Price per night from:SAR 115