Yichang Hotels with Wifi

"My parents, kids, and I went on a trip to the Three Gorges, and we chose the Shuiyunlan Hotel because it's very close to the tourist center. We booked a river-view room and a family room for 4 nights, including breakfast. The hotel staff thoughtfully arranged for us to be on the same floor, in connecting rooms 1206 and 1207. The breakfast was plentiful, with different dishes each day, and my family was very satisfied. Special thanks to housekeeper Gao Yan. She noticed our wet clothes weren't drying easily and thoughtfully provided a drying rack, even hanging the wet clothes in a ventilated spot by the window 🥰👍🏻👍🏻👍🏻. Our child's Mi Band went missing, and she also helped us find it 🥰👍🏻👍🏻👍🏻. And a big thank you to Front Desk staff member #1. When we checked out, we mentioned we had three children, and they kindly gave us three souvenir gifts. The kids were thrilled 🥰👍🏻👍🏻👍🏻. The whole family had a wonderful stay and a great trip! Wishing Shuiyunlan Hotel prosperity and overflowing wealth! 🥰🥰🥰"

"Overall, my stay had both good and bad aspects. The hotel front desk service was both professional and attentive. The 34th-floor lobby offered an incredible view. The check-in process was warm and meticulous, with staff demonstrating a gentle and polite attitude. They proactively informed me about breakfast, the pool, the best viewing areas, and even the optimal time to watch the sunset over the Yangtze River. Any questions I had were patiently answered, showing consistent high-quality service throughout. Special shout-outs to concierge Garbo and Zoe, who were incredibly professional and explained everything in detail, even sharing their own landscape photos. The bellboy Wensen was very polite and enthusiastic, taking my luggage directly to the room. After checking out, I specifically left a thank-you letter for them in the room. The Deluxe King City View Room was very spacious with a well-organized and open layout. The large glass windows offered expansive views, allowing me to enjoy the city's twilight blue hour in the evening, with city lights beautifully scattered, creating a wonderful ambiance. The room was spotlessly clean; the floors and bathroom corners were meticulously maintained. The bedding was soft and fluffy, and the pillows were just right. The soundproofing was excellent; I barely heard any traffic or hallway noise, ensuring a very restful sleep. The bathroom had a wet and dry separation, and the toiletries were high-quality and amply stocked. All drinks and snacks in the minibar were complimentary, showing thoughtful attention to detail. The breakfast buffet offered a rich and comprehensive selection, including Chinese hot dishes, freshly cooked noodles, Western pastries, and fresh fruit beverages. Local specialties were also available. The ingredients were fresh, and dishes were replenished quickly. The dining environment was generally quiet and clean. Staff circulated constantly to clear tables, ensuring no shortages. The window seats offered soft light, making for a relaxed and pleasant dining experience with city views. The lobby bar had an elegant ambiance with soft, non-glaring lighting and comfortable sofas, perfect for a short rest or business discussions. The server, Jane, proactively asked about drink preferences and recommended local specialty teas. A cup of Poria and Sour Jujube Seed Tea in the afternoon was particularly helpful for me as it aids in calming and sleep. The cloud lights and rose rabbit sculptures in the lobby, especially under a black-and-white filter, enhanced the artistic atmosphere. The open-plan design of the lobby bar seamlessly connected with the front desk and lounge areas, maintaining both a sense of openness and privacy. Now for the areas that could be improved. The breakfast buffet staff sometimes lacked proper judgment. After I finished eating and was about to use my phone for a bit before continuing, a staff member cleared my empty plate without asking. I expected them to replace it with a clean one, but no staff member did, forcing me to get new utensils for subsequent servings, which disrupted my dining flow and was quite uncomfortable. This was especially noticeable the next day when the service was clearly different; Xanthe actually *asked* if I was finished, unlike the other staff member who just cleared the plate without a word. The two breakfast experiences were completely different. The basic welcome amenities were not consistently provided. From check-in until check-out the next day, I received neither a welcome fruit platter nor any dining vouchers. I even asked in the morning if a fruit platter was available, and the front desk staff said they would order one immediately. However, it never arrived by check-out, with the excuse being that another department failed to deliver it. Compared to the amenities provided to guests in other room types at the same price point, I found this clear differential treatment unacceptable. There was a noticeable disparity in service, and the attention to detail was not up to standard. This lowered my overall stay experience and highlights a need for standardized service and improved staff service philosophy. Despite these minor disappointments, I'm still willing to give a high rating due to the professionalism and warmth shown by the front desk and concierge team. After checking out, I specifically left a handwritten letter saying, ”From the moment I entered, every service made me feel at ease.” Especially the line, ”Where the heart finds peace is home; here tonight, forget the frost,” which truly reflects my experience. I hope the hotel sees this letter and maintains this reassuring level of service while promptly addressing any management shortcomings. As a consumer, I believe good aspects should be maintained, and poor ones should be improved—that's a fundamental principle. Once the service details are perfected, allowing both facilities and service quality to be consistently excellent, I believe that after rectifying and refining these details, the hotel will truly exhibit the complete quality expected of a five-star hotel, offering guests a flawless, comfortable, and smooth stay experience. It will surely gain more guest loyalty and recognition and become the top recommendation for accommodation in Yichang."

"The room was clean and tidy, quite close to the river. The facilities were comprehensive, and transportation was convenient. The public areas were clean and elegant, and the room itself was spacious. The amenities provided were high-quality, making for a comfortable and pleasant stay. This was my first time in Yichang, and it was very convenient, being close to Wanda Plaza, a snack street, and the tourist center."

"Location is excellent, across the r I ad from the tourist office where you take a free shuttle bus to the Port. The room is small, barely room for two cases on the floor, bed good, shower excellent. We had a king bed. Staff helped with our queries. On the 26th floor, Not hard to find as hotel sign (in chinese) on front door of building C saying 26th floor."

"This is our second stay at your hotel, and it was absolutely wonderful! A huge thank you to the lovely young lady at the front desk for her warm, friendly, and thoughtful service. She even arranged for us to have a river-view room with a fantastic panorama. Falling asleep to that view at night was incredibly relaxing. The room itself was cozy, tidy, comfortable, and clean. The hotel also has its own underground and above-ground parking. We even received small gifts upon check-in and check-out, which was a very sweet touch. Both the breakfast and the dinner buffet were incredibly rich and diverse. Definitely worth staying – highly recommended!"

"I stayed here once before and had a fantastic experience, so I chose this hotel again. The service is excellent, and the front desk staff are consistently warm and welcoming. The rooms are well-equipped with all the necessary amenities, and the breakfast is a real highlight. They offer local specialties like cold shrimp, spicy red oil buns, and beef noodles. I was very satisfied with my stay; it was great."

"Pros: 1. The location is excellent. Wanda Plaza is downstairs, and the Three Gorges Tourist Center is just across the street. 2. No need to wake up early for group tours. For the Two Gorges and One Dam tour, the meeting time is 7:20 AM. I could go downstairs at 7:10 AM, grab breakfast at 7-Eleven, and still make it to the meeting point, which was really nice. 3. The room offered a partial view of the Yangtze River and the bridge, which was a pleasant surprise. 4. The front desk's response time to issues and their solutions were quite satisfactory. Cons: 1. The soundproofing is a serious problem. Around 1 AM, I could clearly hear conversations and other activities from the next room, almost as if the sounds were surrounding me. When I knocked on the wall, it sounded like a wooden partition. 2. Hot water supply at Wanda Apartment is insufficient. If you shower late at night, you might not have hot water. 3. It's not a 24-hour concierge service, so any issues reported late at night have to wait until the next day to be resolved."

"Our family absolutely loved our stay at the Le Méridien Yichang during our Three Gorges trip with the kids! The hotel boasts a massive garden with gentle walking paths, perfect for a stroll, and the environment is both clean and peaceful. Our river-view room was very spacious, and the floor-to-ceiling windows offered incredible views – the kids especially loved watching the ships from the balcony. All the facilities in the room were new, the mattress was soft, and the toiletries were comprehensive. The kids really enjoyed the bathtub. The heated infinity pool on the top floor was a huge hit with the little ones, complete with a dedicated children's play area, perfect for both splashing around and taking photos. The complementary kids' club was a lifesaver for the parents, and adults could relax and exercise in the gym. Breakfast offered a wide variety of options, with plenty of pastries, yogurt, and fruits that kids adore. The staff were incredibly patient and enthusiastic with the children, providing attentive and thoughtful service. The hotel is conveniently located near Gezhouba Dam and Sanyou Cave, making sightseeing trips very short. It's truly a one-stop resort, highly recommended for families traveling with children!"

"The room was pretty good. I stayed with my family for a few days. The hotel is right on the street, so it's super easy to catch a taxi. Just cross the road and you're at Yanjiang Avenue. The weather was lovely these past few days, perfect for a walk and watching the sunset. If you need anything during your stay, you can just ask the hotel staff. All in all, it was a good stay."

"I come to Yichang for business every month and wanted to try staying at the Westin. After breakfast, I returned to my room, but the key card wasn't working. For a new hotel with new facilities, this shouldn't happen, which was a bit disappointing. All four pillows were very soft, and there wasn't a slightly firmer option. Personally, I don't sleep well on overly soft pillows, so they should offer a variety. The overall environment is quite good, and the river view from the room is also excellent. The hotel's exterior is very iconic. Breakfast was refined but had fewer options. Regarding service: I checked in on the 29th, and the two ladies at the front desk provided excellent service. When my takeout order arrived, I wasn't familiar with where to pick it up, and they kindly showed me the way, all with a smile. Their emotional support was top-notch. Even when they were checking in other guests, they patiently answered my questions while continuing their work. I am a man, but the TV in my room displayed a welcome message for a 'Ms.' While on a business trip, I was a bit tired, and seeing 'Ms.' actually made me smile and relax a bit, but such a small error shouldn't occur. The price is a bit on the higher side."