Essential by Dorint Interlaken Reviews

Amazing service from the staff. Convenient as it’s close to bus stops which is free of charge within Interlaken and easy enough to the main station (Interlaken Ost). Gorgeous view from the room and nice to have the breakfast included in the morning

Right besides train platform so it's super convenient Check in is at the dot 3pm as we aren't able to check in even at 2.50pmish Room amenities are good, even come with bath tub Breakfast spread is good too

Basic amenities, a bit overprice for the amenities, location is good, view is nice

Perfect In simple words. In front of Interlaken west station. You can go to any location by using buses & trains. The breakfast was also good.

Very good location beside the west station, very convenient, nice people nice place here!

The room is clean and tidy. We love the design of the room. Can see mountain from the balcony.

Super close to train station

The location is really a charm - it’s super convenient. The train station platform is just outside of the hotel. Breakfast - average Room size - small but this is the size with what we pay

Great Hotel directly connected to the train station. Warm welcome by the staff. Cozy bar area.

Nice services, front desk staff are helpful. Hotel is next to the train platform. Overall, appreciate.

Recommended stay in Interlaken - The hotel is within walking distance to train station, coop supermarket and local restaurants - The staff are very friendly - The hotel is very clean - The breakfast have various selection and delicious

I booked a room with a mountain view for one night, but the actual view was half of the neighboring mall's rooftop. The room rate was very high, and the room was very small. I would not recommend spending extra for a room with a mountain view. Although the hotel is located next to Interlaken West station, Interlaken Ost is actually more convenient for traveling.

Location wise, nothing much to critique as it’s situated right beside the train station. You can’t get anything more convenient than this. We like the modern design of the room, generally. The only negative point we experienced was the smell. There was a smell (smells like pee) inside the room but surprisingly not the toilet. Toilet actually smells better than the room. Ventilation was poorly managed, I guess. And the staff said there’s nothing they could do about it and to my biggest surprise, the hotel does not have an air freshener at all! Contrary to those reviews saying how good the breakfast is, I find it quite disappointing. Food selection is so limited and the quality wasn’t better or even on par with the typical hotel breakfast standard. Here I would like to commend on a particular staff named Iulia (not sure if I spell it correctly). She is nice, friendly and accommodating. I would like to thank her for her hospitality. Overall, I would probably come back to stay again at Essential for its perfect location.

Super great location which just located right at the Interlaken station. And opposite there’s a kiosk/supermarket. Room is a bit small and aware to bring your own slippers and brush or vanity if needed, there’s nothing provided by the hotel, not even refill the bottles of water even you stayed for consecutive nights, the staff mentioned it will only provide once when you check-in.