Taitung Inns

Amazing place, clean, comfortable, and convenient. I would stay there again, it has a pretty cafe in the ground floor, the. In the B1 Floor it has a nice, spacious, clean kitchen with refrigerators, oven, microwave, stove, everything to cook there and space to eat as well. Well-located near a Night Market, and other places to visit

I had a wonderful stay: perfect location in the city center, very nice and comfortable room, kind staff. They provided a voucher to have breakfast at the coffeeshop in front, or even bought breakfast for us. Would definitely stay here again!

This hotel is super convenient! It's less than a 5-minute walk from the bus terminal (old Taitung Station) and about a 7-minute walk to the tourist night market. There's always someone at reception to hold your luggage, except late at night. Each bed has a wall partition and a full curtain at the front, making it feel almost like a capsule room. Be aware that the rooms are on the 4th floor and there's no elevator, so carrying heavy luggage up might be a bit of a struggle. Overall, the interior is very clean.

I highly recommend this hotel for all travellers, especially foreigners - note I was a self-drive so the location wasn't an issue. From the moment I arrived I was greeted by a lovely young lady who came outside to show me my car space. Her equally-lovely colleague then assisted in checking me in and making me feel very welcome. I was given a map of the local area and some suggested eating spots. They also helped in charging my phone. The girls' spoke enough English to help me, and the breakfast at a nearby cafe was great. The room was exactly what I needed - a very clean room, comfortable bed, and nice warm shower. I am going to stay again next time I visit beautiful Taiwan.

I stayed here for one night on February 14, 2026. In terms of location, this hotel is excellent. There are two paid parking lots next door, and the hotel itself also provides a limited number of parking spaces for guests. It's close to Tiehua Music Village and Taitung Tourist Night Market, with a gas station, KFC, and Showtime Cinemas nearby. The location truly couldn't be better. However, the hotel facilities are basic, and the soundproofing is really terrible. Whether it's between rooms (above, below, or to the sides) or between the outdoor and indoor spaces, the sound insulation is quite poor. If you're sensitive to noise, I'd recommend bringing earplugs. The breakfast is simple but not sloppy, which is a definite plus.

Pros: well established Naruwan Group. Fantastic shower water pressure after a tiring day. Cons: the original booked hotel was closed for upgrading and i was not informed. The whole building was closed when i arrived. I immediately call the hotel through trip.com and the receptionist informed that they has arranged for a room at the hotel next door (also Naruwan Group’s hotel). I was expecting a paddy field view room but i was assigned to the room facing heavy industrial lots. Other than that, it was a good stat at Naruwan Hotel and value for money.

I had a pleasant stay at Traveller Inn Tiehua Cultural and Creative Hotel 4 years ago, so thought I'd try Traveller Inn Tiehua Cultural and Creative Hotel II this time, as they are located near to each other, very close to the bus station and Tiehua Village. This is a great location to explore the city. However, other than the superb location and the bigger room, there isn't much else to love about this hotel. There was literally no service at this branch. Staff were not welcoming and unlike other hotels in Taiwan, they do not greet guests when you are at the lobby. I also never saw any of them smile at guests. In fact, on my first day of check-in, I was blatantly told to check in at Traveller Inn Tiehua Cultural and Creative Hotel instead, because ”the hotel is closed for the day”. When I asked how come I was not informed earlier, the staff answered ”because you don't have a Taiwan mobile number”. This is absurd to me, isn't there the Trip.com messaging service where you can contact guests? Very disappointed with the way they handle such cases, no apology at all, and just gives a very transactional feeling. The only time I encountered a staff who greeted me was at the breakfast restaurant. Room amenities and facilities look like they need proper maintenance, and the windows were so dirty. The bed was also not very comfortable to sleep on. Lastly, I know Taiwan hotel breakfasts are usually not so nice compared to eating out in the breakfast shops, but the quality of the breakfast was really bad. Seasonal fresh fruit selection was only watermelon on 1 morning, and guava + watermelon on another. In conclusion, very disappointed with my stay here this time. Will definitely think twice about returning to Traveller Inn Tiehua Cultural and Creative Hotel II the next time I visit Taitung again.

The hotel offers a private parking lot, but with only 7 spots, it's strictly first-come, first-served. If it's full, guests can use a nearby partner paid parking facility; just present the receipt to the hotel upon departure to receive a NT$120 credit towards your parking fee. Alternatively, if you opt for street parking, simply give your parking ticket to the front desk at check-out, and they will handle the payment. The location is excellent; a vibrant food district is right outside the hotel, so you'll never have to worry about finding a meal. Rooms are spacious, boast great shower water pressure, and the air conditioning is refreshingly cold. Breakfast is adequate and filling, featuring items like plain rice, braised minced pork, congee, stir-fried vegetables, tea eggs, steamed buns, grape juice, soy milk, coffee, toast with various spreads, and two types of fruit. Overall, a hotel definitely worth a return visit.

I had booked a room in the “hostel” section, but it’s actually more of a hotel pretending to also be a hostel. The cleanliness in the room left much to be desired (from what i could see the window sill is clearly never cleaned, hair on the clean sheets, etc.). On top of that, the lockers are fake in the sense that they don’t lock, so they’re basically just cupboards that anyone can open. As for the bathroom, some of the shower doors are broken and were literally left abandoned inside the shower. What was my surprise to see that there were cockroaches ?? The next day, I came back to the room to take a shower and there was no electricity in the bathroom anymore. I asked for compensation because the price I paid was completely disproportionate to the state of the facilities. The receptionist was friendly and offered to move me to a private room (in the hotel section), but the problems continued: when I opened the bathroom door, I once again found cockroaches. Moreover, the humidity doesn’t seem to evacuate properly, and there’s a nauseating smell inside. The lock on the door leading from the room to the hallway doesn’t work. The finishing of the construction work is terrible, nothing is right. In short, my advice is : do not come to this hotel.

This is an old hotel, and the air quality in the rooms was really bad, very humid, especially on holidays. The service staff's professionalism needs improvement. Some areas of the public bath's hot spring egg-boiling area were not open to the public. It was my first time taking my girlfriend here, and the excessive humidity in the room, coupled with the basic facilities that didn't meet the standards of a typical four-star hotel, ruined our vacation. I wouldn't recommend this place for couples. Given the overall environment, it was a disappointment for both of us, and we won't choose to stay here again. There are other better options nearby.