Zuri Hotel Reviews

Response from Property: Thank you so much, Karen Joy! We're happy to hear you had a great stay and felt well taken care of by our team. We’ll take note of your comment about the breakfast as we continuously strive to improve. Looking forward to having you back when you visit Iloilo again!

Response from Property: Dear Anonymous User,Thank you for your 7.5 rating and for highlighting the kindness, courtesy, and pleasant personalities of our reception staff. We're thrilled they assisted you well from check-in to check-out, and that you found your room spacious with the convenience of an iron and ironing board.We truly appreciate your detailed observations regarding areas for improvement, including the dust, the squeaky bed, and the food. Please know we are taking your comments seriously and are actively working with our housekeeping and culinary teams to enhance both cleanliness and dining experiences. We're also looking into the bed issue to ensure a more comfortable stay for all our guests.Your feedback is invaluable as we strive to continuously improve Zuri Hotel. We hope to have the chance to offer you an even better experience on your next visit to Iloilo City.

Response from Property: Dear Guest User,Thank you for your fantastic 9.5/10 rating and your detailed review! We're absolutely thrilled to hear you found our hotel's location great, being right beside a shopping mall and along the highway for convenience. We're also delighted that your Family Suite was very spacious for your group and that you enjoyed our very good breakfast buffet with its variety of choices, from Filipino to Western. It warms our hearts that you found our rooftop pool and bar nice, especially at night, and that the gym was accessible.We appreciate your honest feedback regarding the room's soundproofing and the service speed for requests. We're glad the earplugs helped, and we're continuously working to improve our response times to ensure every aspect of your stay is seamless.We're especially grateful for your strong recommendation and that you found us "Bang for the buck!" We can't wait to welcome your family back to Zuri Hotel in Iloilo City for another amazing experience.

Response from Property: Thank you so much! We’re really glad you had a great time with us. Looking forward to welcoming you back soon!

Response from Property: Thank you, CM Perey, for your outstanding 10/10 review! We're thrilled that you found great value in your stay and enjoyed our wide breakfast buffet options. It's wonderful to hear your appreciation for our housekeeping and engineering teams - they work tirelessly to ensure everything functions perfectly. We're also pleased that our convenient location near SM City Iloilo worked well for you. Thank you for recognizing all aspects of our service!

Response from Property: Hi Baydo,Thanks so much for your perfect 10/10 rating! It truly warms our hearts to hear you love Zuri Hotel, and that you found our place amazing with a good breakfast buffet.We can't wait to welcome you back to Zuri Hotel Iloilo again soon!

Response from Property: Dear Mcledge,Thank you for your perfect 10/10 rating! We're thrilled you enjoyed our spacious rooms, polite staff, awesome food, and modern concept.We hope to welcome you back to Zuri Hotel soon!

Response from Property: Hi Hopey,Thanks so much for your 9/10 rating and for your kind words about our front desk team! It makes us so happy to know they were approachable and nice during your stay.We're sorry to see that our service rating was a little lower overall, and we'd love to learn more about how we can improve. Your feedback is really important to us.We hope to welcome you and your family back to Zuri Hotel Iloilo again very soon!

Response from Property: Thank you for your perfect 10/10 review! We're delighted that you were satisfied with your Superior King Room stay and enjoyed our good service, delicious food, and pool. Your plan to return is the best compliment we could receive. We look forward to welcoming you back for another outstanding experience!

Response from Property: Thank you for your wonderful 4.7-star review! We're thrilled that you found your stay with us to be excellent and worth the value.I'm particularly pleased to hear that our front desk team provided 100% satisfaction - our staff works hard to ensure every guest feels welcomed and well taken care of. It's also wonderful that you enjoyed our amenities, convenient location, and breakfast offerings.We appreciate your kind words about our cleanliness standards as well. Our housekeeping team takes great pride in maintaining our property to the highest standards.Your feedback means a lot to us, and we're delighted that you plan to return. We look forward to welcoming you back for another enjoyable stay in the future!

Response from Property: Dear Anonymous User,Thank you for your perfect 5/5 rating!We are thrilled to hear you found our location perfect, and that you felt it was worth your money. We are also glad you enjoyed our free breakfast buffet for two.We hope to welcome you back to Zuri Hotel in Iloilo City soon!

Response from Property: Dear Anonymous User,Thank you for your perfect 10/10 rating! We're so pleased to hear you enjoyed our late check-out on Sunday and Monday. We aim to make your departures as relaxing as your stay!We hope to welcome you back to Zuri Hotel in Iloilo City soon.

Response from Property: Thank you so much for your perfect 5-star review, Evylyn! We're thrilled that you enjoyed your stay in our Deluxe King Room.We're delighted that our convenient location near SM worked well for you. Being within walking distance to shopping and entertainment options is definitely one of the advantages our guests appreciate most. It's wonderful to hear that you found our staff accommodating. Our team works hard to ensure every guest feels welcomed and well taken care of during their stay. I'll be sure to share your kind words with them!We're also pleased that you enjoyed our food offerings. Our culinary team takes great pride in creating delicious meals for our guests.Thank you again for taking the time to share your positive experience. We look forward to welcoming you back for another perfect stay in the future!

Response from Property: Dear Guest User,Thank you so much for your perfect 10/10 rating! It truly warms our hearts to hear that Zuri Hotel is a must-recommended stay for families and couples.We are thrilled you enjoyed our amenities, cleanliness, surroundings, and service. We hope to welcome you back to Zuri Hotel Iloilo again very soon!