Pine Tree Munnar

Pine Tree Munnar Reviews

Pine Tree Munnar

Devikulam, Munnar, Idukki, Kerala, 685613, IndiaSee Hotel Details
Pine Tree Munnar
Pine Tree MunnarPine Tree MunnarPine Tree Munnar
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1 night

Guest Reviews

8.1/10
Very Good
38 review
Verified reviews
Location8.1
Amenities8.1
Service8.1
Cleanliness8.1
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All reviews(38)
Positive reviews(32)
Negative reviews(5)
Guest User
Stayed in Invalid Date
Family
4.0/10
Posted on Apr 21, 2025
"The room and bathroom were neat and clean. Very near to the main road. Breakfast was good. However, there was no lift to the second floor. The water heater was not working in the morning. We had planned to start early, but we couldn't. Despite repeated calls, the issue was not rectified until we checked out.
Guest User
Stayed in Invalid Date
Other
6.0/10
Posted on Apr 21, 2025
“I wouldn’t recommend this place to anyone. It’s not worth the money. The toilet doors were broken, water taps didn’t work properly, and there were leakage issues. Basic amenities like bath towels, toothpaste, and toothbrush were missing. It felt like they assign old, poorly maintained rooms to online customers. Overall, I’m very disappointed with this booking.”
Guide18648412779
Stayed in Nov 2024
Family
2.0/10
Posted on Dec 30, 2024
One of the worst hotel I have ever seen. Very harsh speaking staffs, do not co-operate at all. Very congested rooms, washroom are not cleaned, no lock on the washroom doors. And, the hotel is located almost outskirts of Munnar. I may not recommend to visit this property ever.
Response from Property: Dear Sir, Thank you very much for your stay and review about us. We regret for the inconvenience experienced. We will take up this matter and take appropriate action.
Guest User
Stayed in Invalid Date
Couple
8.0/10
Very Good
Posted on Dec 28, 2024
Overall good experience, but the staffs did not cooperated as breakfast was complementary but they refused to provide us without any charges. But the cleaning and maintainance was good.
Guest User
Stayed in Apr 2024
Family
6.0/10
Posted on May 24, 2024
The kettle didn't work, power sockets didn't work. Mainly the toilet lock was damaged and they said that the morning buffet is at 8:00 but there is only bread at 8:00. Overall the food was average.
Guest User
Stayed in Apr 2024
Family
10/10
Outstanding
Posted on May 2, 2024
Very nice hotel. 6 km from munnar center. Situated at a scenic place. Very clean and well maintained. Friendly and helpful staff. Decent restaurant but only for breakfast and dinner. Have parking space. Only negative is don't have elevator
Guest User
Stayed in Mar 2024
Family
8.0/10
Very Good
Posted on Apr 23, 2024
Room - neat and clean; location - near by view point and it takes 10 mins to travel to munnar town; food - excellent break fast and dinner food will be available till 9:30 pm (additional cost; network - only bsnl and jio. Wi-fi - good wifi connection. Room - spacious to stay with family. Has sofa and cupboard. Hot water - yes; small water jug; electric kettle; reception- polite and handled customer smoothly. They gave much spacious room than we booked without any additional cost; plug point- not working; tv - tata sky was not activated till we checkout from hotel even though we requested multiple times; safety- yes; parking - available for cars and vans; no rooms for drivers; but has rest room facilities; they gave bedsheet for them. Overall we are recommending this hotel for family stay.
Guest User
Stayed in Mar 2024
Other
8.0/10
Very Good
Posted on Apr 9, 2024
Room and hospitality services is almost good restaurant level is average. Location is very easily to catch. Almost i given 5 out of 3. 5
Guest User
Stayed in Mar 2024
Family
4.0/10
Posted on Apr 7, 2024
Once reached property, realized the room is very small and not fit for 2 adult and 2 children. But with out mentioning anything about it, was shown up option to book the room. Room facility is average. Not much pleasent.
Guest User
Stayed in Feb 2024
Family
10/10
Outstanding
Posted on Mar 18, 2024
Next to highway, gap road, sites, botanical garden and city. Smooth journey to city. Top stay. Cool. Nice premises. Clean. Good stay.
Guest User
Stayed in Feb 2024
Family
8.0/10
Very Good
Posted on Mar 10, 2024
Nice hotel. Nice food. Behavior of staff all good. But food is little bit late by order from the room. Over all good experience i like it
Guest User
Stayed in Jan 2024
Family
8.0/10
Very Good
Posted on Feb 27, 2024
The stay was good with helpful and kind staffs. The food was also good. Lunch was not available. Overall the stay was good
Guest User
Stayed in Jan 2024
Couple
10/10
Outstanding
Posted on Feb 14, 2024
Very good clean accommodation. Just 6kms away but not too far from the crowded and busy munnar town and just beside the highway. The roof top restaurant, runs live kitchen, serves you hot, fresh and tasty food on the basis of your order. The staff are very prompt, responsive and helpful.
Guest User
Stayed in Jan 2024
Other
10/10
Outstanding
Posted on Feb 10, 2024
I enjoyed my trip plus the hotels i selected on make my trip app were safe and good in terms of cleanliness. I enjoyed my stay and i will continue to use this app for my stay.
Guest User
Stayed in Apr 2024
Other
6.0/10
Posted on May 17, 2024
Food and Room quality has to improve.. Hospitality, Staff are nice👍