Novotel Hyderabad Convention Centre

Novotel Hyderabad Convention Centre Reviews

Novotel Hyderabad Convention Centre

Near Hitec City P.O Bag 1101, Hyderabad, Telangana, 500081, IndiaView Hotel Details
Novotel Hyderabad Convention Centre
Novotel Hyderabad Convention CentreNovotel Hyderabad Convention CentreNovotel Hyderabad Convention Centre
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Novotel Hyderabad Convention Centre Guest Reviews

3.8/5
Good
78 review
Verified reviews
Location3.9
Amenities3.8
Service3.8
Cleanliness3.9
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All reviews(78)
Positive reviews(52)
Reviews with photos/video(16)
Awesome stay(4)
Negative reviews(2)
Vishisht Verma
Standard Queen Room
Stayed in Jul 2024
Business travelers
1 review
4.5/5
Great
Posted on Aug 18, 2024
The room was good, but not value for money at 150/13000 per night
Response from Property: Thank you for sharing your feedback. We're glad to hear that you found the room to be good, but we regret that the value for money did not meet your expectations. Your comments are important to us, and we'll review our pricing structure to ensure we offer the best possible experience. We hope to welcome you back in the future for a stay that better aligns with your expectations
Anonymous User
Standard Twin Room
Stayed in Apr 2024
Travel with friends
1 review
4.5/5
Great
Posted on May 8, 2024
Good stay , great location. Service was nice as well , would recommend.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Megha ShawGuest Experience Manager
Kis L
Standard Queen Room
Stayed in Oct 2023
Solo travelers
7 review
2.5/5
Posted on Dec 1, 2023
Check in was fast and easy. No issue, Bellboy brought the luggage very prompt, but it would be good if he can explain the working system in the room: aircondition, TV, Wifi etc so that the guest would be able to operate Breakfast would be 4/10 as there were more indian food than continental items, probably they are catering more to the local market than International Travellers. Service has to be repeated a couple of times as the service staff doesn't understand much English or they forget your request,,hence have to ask multiple staff for your request. The pool is outdoor and the sad part is , and very inconvenient, you have to go down from your room, walk through the lobby to reach the pool.
Response from Property: Dear Guest, Greetings from Hyderabad Convention Centre!I regret that your overall experience did not meet your expectations, please allow me to express my sincerest apologies for the inconvenience caused youIt is always disappointing to learn that our systems and people failed to deliver on this occasion. I have personally taken up your feedback with my team. Please be rest assured that we are taking the appropriate measures to address the problem and the same is being given highest priority.At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards, Megha ShawGuest Experience ManagerNovotel Hyderabad Convention Centre & Hyderabad International Convention Centre.
Kis L
Standard Queen Room
Stayed in Oct 2023
Solo travelers
7 review
3.2/5
Posted on Nov 23, 2023
Check in was good, fast & efficient Room was clean but room refrigerator was not even cold , can’t even have a cold drink Bottle water was given which is good Breakfast was 80% indian food probably catering for local or indian guests not international guests so had mainly toast , fruits & eggs Service staff tends to forget your orders hence need to be repeated or told a couple of times Could have improved on it Reception staff were helpful
Response from Property: Dear Guest, Greetings from Hyderabad Convention Centre!I regret that your overall experience did not meet your expectations, please allow me to express my sincerest apologies for the inconvenience caused youIt is always disappointing to learn that our systems and people failed to deliver on this occasion. I have personally taken up your feedback with my team. Please be rest assured that we are taking the appropriate measures to address the problem and the same is being given highest priority.At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards, Megha ShawGuest Experience ManagerNovotel Hyderabad Convention Centre & Hyderabad International Convention Centre.
Simran Juneja
Standard Queen Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 19, 2023
I stayed here for 3 days for TTF. I must say it was an overall good experience.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Megha ShawGuest Experience Manager
Guest User
Standard Twin Room
Stayed in Jun 2023
Business travelers
1 review
3.5/5
Posted on Jul 7, 2023
Location is perfect for exhibition at Hitex Exhibition Center. But hotel is over priced. Room Service is pathetic. You ask for anything, you will have to remind 4/5 times then you get it not earlier than 45minutes.
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.We hope you will allow us another chance to welcome you back to Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre. Warm Regards, Rubin CherianGeneral Manager - Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Stephen_Sung
Standard Queen Room
Stayed in May 2024
Business travelers
7 review
3.0/5
Posted on Jun 30, 2024
It's really good.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pem DromaAM Guest Experience
Mahendra naidu
Standard Queen Room
Stayed in Aug 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Fantastic...
Response from Property: Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience with us. Your kind words inspire our team to keep delivering exceptional service. We look forward to welcoming you back soon!
Sukamal
Standard Poolside Twin Room
Stayed in Jan 2023
Business travelers
37 review
5.0/5
Outstanding
Posted on Feb 21, 2023
Great location, especially for the convention Center. Excellent GYM . Awesome food at breakfast, lunch & dinner
Response from Property: Dear Guest,It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit.Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.Best Regards,Rubin Cherian,General ManagerNovotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Sandhyarani Gumpina
Standard Twin Room
Stayed in Aug 2024
Booked for others
1 review
3.2/5
Posted on Sep 2, 2024
Overrated
Response from Property: Thank you for sharing your thoughts. We’re sorry to hear that your experience didn’t meet your expectations. We strive to provide excellent service and a memorable stay for all our guests, and we appreciate your feedback. Please feel free to share any specific concerns, and we’ll do our best to address them. We hope to have the opportunity to improve your experience in the future.
Guest User
Standard Poolside Queen Room
Stayed in Sep 2022
Business travelers
1 review
2.0/5
Posted on Oct 18, 2022
The rooms were poor and it was never like a star property. Outdated and services are not so great and the room smells stinky but the manager were great. Overall i am sure i will not opt once again to this property and i dont recommend anyone to select this property as their stay
Response from Property: Dear Guest, Greetings from Hyderabad Convention Centre!I regret that your overall experience did not meet your expectations, please allow me to express my sincerest apologies for the inconvenience caused youIt is always disappointing to learn that our systems and people failed to deliver on this occasion. I have personally taken up your feedback with my team. Please be rest assured that we are taking the appropriate measures to address the problem and the same is being given highest priority.At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards, Megha ShawGuest Experience ManagerNovotel Hyderabad Convention Centre & Hyderabad International Convention Centre.
Azaan
Standard Queen Room
Stayed in Aug 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 19, 2022
Amazing property with a lott of amenities! Highly recommend it.
Response from Property: Dear Guest,Greetings from Hyderabad Convention Centre!We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will indeed serve as an encouragement to all of our team members as we strive to continuously improve the quality of our product & services.It has indeed been a privilege to have you stay with us and I am most delighted to observe that my team was able to create a memorable experience for you during your stay. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future.Best Regards, Manish Dayya,General ManagerNovotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Guest User
Standard Poolside Queen Room
Stayed in Nov 2022
Couples
1 review
3.2/5
Posted on Dec 5, 2022
The pub at HICC is pathetic.
Response from Property: Dear Guest, Greetings from Hyderabad Convention Centre! We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. We are delighted to know that you were pleased with the Hotels location and Cleanliness, we have also made a note that you were not satisfied with the night club service "artistry". Though the night club is located inside the hotel premises, but is controlled and operated by a third party service and the hotel is not involved with the services offered at the night club. We shall definitely serve your feedback with the night club operator. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future. Best Regards, Vijay Tharavath Director of Rooms Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Artem
Standard Poolside Twin Room
Stayed in Nov 2023
Business travelers
3 review
3.7/5
Posted on Jan 28, 2024
Farther than expected
Original TextTranslated by Google
Response from Property: Dear Guest, Greetings from Hyderabad Convention Centre!I regret that your overall experience did not meet your expectations, please allow me to express my sincerest apologies for the inconvenience caused youIt is always disappointing to learn that our systems and people failed to deliver on this occasion. I have personally taken up your feedback with my team. Please be rest assured that we are taking the appropriate measures to address the problem and the same is being given highest priority.At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards, Megha ShawGuest Experience ManagerNovotel Hyderabad Convention Centre & Hyderabad International Convention Centre.
BPB2012
Stayed in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Dec 30, 2024
To attend a big conference, my wife and I stayed for 5 nights at the hotel Novotel attached with Convention Centre which is world class with huge capacity of accommodating 6000 persons and having number of large and small halls and meeting rooms with excellent AV facilities. The hotel is a business hotel with all amenities that one needs. The property is huge with large lawns and parking space. Food at its restaurant is good and the service of staff members cordial. A pleasant experience. We also stayed in this hotel for a similar conference in December 2009.
Response from Property: Dear BPB2012, Thank you for your kind words about your recent stay at Novotel and the Convention Centre. We're glad you and your wife had a pleasant experience and enjoyed our facilities, service, and food. It’s great to hear that you’ve trusted us again since your stay in 2009. We look forward to welcoming you back in the future and ensuring another excellent experience. Warm regards, Rubin Cherian, General Manager, Novotel Hyderabad Convention Centre.