Hot Springs Hotels in Hurghada

An overall bad experience. Despite the superb facilities and comprehensiveness of the hotel (private beaches, a variety of food buffets, etc.), the service was absolutely terrible. As I stayed 2 nights more than my friend did in the same room, they wanted to keep my friend's passport at the reception to prevent my friend from just free riding all the services in the hotel. Let's say this is reasonable; however, they were so insecure that they need to watch my see my friend's uber to arrive at the hotel lobby before they could finally return her passport, and they said even if my friend just stayed at the hotel lobby overtime (without using anything), she needs to pay. Like seriously ***. Minor inconvenience: - Needed a charging cable in the midnight, requested at the reception, rejected. They said I could keep my phone at the reception but could not lend me a single cable. - Poor wifi connection in my room, asked for help at the reception. The receptionist said if the phone is working in the room, then they could not do anything. The problem remained unresolved.

The hotel is large, clean and tidy, and has a swimming pool, beach, bars and restaurants. The hotel service staff was also okay, and I didn't feel any discrimination against Asians. Although the decoration of the room is a bit old, it is generally well maintained and the TV is considered a new model. You can eat in the restaurants of the two hotels, Alpha and Alma, but you must make a reservation at least one day in advance. The buffet seems to have a lot of choices, but not many delicious ones 😂 For Chinese people, they all taste pretty average.

We went there at the end of February, and it was still very cold. Foreigners were all wearing swimsuits, but we never took off our down jackets. It was very windy at the beach, and it gave us a headache, so no one went into the water. Although it was all-inclusive, everything tasted terrible, but luckily we brought instant noodles and pickled mustard. The strong wind caused the sea trip to be cancelled, which was quite boring. The waiters were indeed more enthusiastic towards foreigners, but if you actively ask, their service was also OK. After moving the luggage and taking it to the room, they would wait for tips. The hotel is indeed beautiful, but the room is small, the wind is strong outside, the food is unpalatable, and there is no sea trip. I don't want to come again for a second time. It is recommended to come back when it is warmer

The hotel is located in Soma Bay on the Red Sea, more than 40 kilometers from Hurghada Airport, not the majority of people living in Hurghada and Marti Bay. This position has advantages and disadvantages: the disadvantage is that there is no supporting business, there is no business to buy, no way to take a taxi, only the hotel car (no expensive); the advantage is quiet, the entire bay only Westin, Sheraton, Kempins Base and a diving club, so the beaches on the other side are European and American foreigners, did not see other Chinese. The Westin’s beach is far from the hotel and the hotel will be transported with the shuttle bus, so it is inconvenient to play with the sea. But we went to the Westin golf course, which was great. The facilities of the hotel are of course good, the building is renovated and the room pool gym breakfast, etc. are top notch. But I have to spit on the service. When checking in in the lobby, the attitude of the front desk was polite on the surface, but the room for us was particularly bad. I specially booked the golf sea view room and gave it to the far side. Since Soma Bay has not been fully developed, it is now undergoing major construction, giving me only 200 meters of work space in the room, which seriously affects the landscape and rest. I suggested that I had to change a room. The front desk lady was very reluctant to say that there was no sea view room. Then I insisted on asking, only to say that there was only a lower floor facing the room on the edge of the atrium pool. Later, when I was playing, I was close to the original room and found that there was no one in the area. If I stayed, I was the only one who lived near the construction site. After returning, I complained to Ctrip, and the hotel actually told us that Ctrip had changed the room. The sea view room has been upgraded to a pool room. The room service is basically not available. The service during the meal is also normal. After pouring the coffee, even if you add milk and sugar, you will walk away without much attention.

We liked everything very much, at first we were skeptical, but during our stay we understood all the advantages of the hotel, the pools were clean, we got a new room (for which a special thank you!😊) clean, they immediately brought a child’s bed, the beach was clean, many sun loungers, comfortable. The service staff is very friendly, the food is varied. 30 min drive to the airport. Let's come back here again!👍🏼👍🏼👍🏼

He was very satisfied Has all fit Come back for a hotel holiday

The hotel on the Red Sea has complete facilities, very suitable for families and children, and the service attitude is also very good. The transportation is a bit inconvenient. If you take a taxi online to go to the airport, you will only receive orders and then ask for a ridiculous price. You will have to pay at least three times the price.

It is one of the most beautiful and wonderful hotels in the most beautiful area of Hurghada, which is Makadi Heights. The hotel stands out with its prime location, excellent service, cleanliness, friendly staff, outstanding restaurant offering delicious food, diverse pools, aqua park, and the amazing beach.

I have visited the resort with my family for 3 Nights and booked it through trip.com which was some how not normal for the reception but they was very helpful specially Mr. Ahmed who helped us in check-in check-out and also in the reservation for the Chinese restaurant Hotel size is average and easy to go from place to another, the hotel has no direct access to the beach but there is shuttle bus each 10 Minutes to go to the beach Staff are so friendly and helpful and supportive Food has a great variety, but the quality you can say above average Aqua park has only two slides There is a big heated pool (we enjoyed so much) Animation team was great No Free WIFI in rooms only in loopy area Snacks available on the beach restaurant and layli beurit restaurant from 12:30 PM till 5:00 PM Chinese restaurant not recommended

The facilities are relatively new. It is a group of small villas with one floor. There are many activities, most of which are free and can be played from morning to night. The beach is also very large. You can see corals and fish when you go into the water, but it is quite far and you need to take a shuttle bus to the beach. There are also snacks on the beach, so you don't have to worry about being hungry. A paradise for taking children on vacation. In addition, the service is very good. The security guards kindly remind you of the parking location. There are girls at the front desk who give lollipops to children when you enter the door. We arrived in the morning, and the front desk also let us check in early after communication. The water park has security in place, and there are safety officers for each project.