Hot Springs Hotels in Hurghada

An overall bad experience. Despite the superb facilities and comprehensiveness of the hotel (private beaches, a variety of food buffets, etc.), the service was absolutely terrible. As I stayed 2 nights more than my friend did in the same room, they wanted to keep my friend's passport at the reception to prevent my friend from just free riding all the services in the hotel. Let's say this is reasonable; however, they were so insecure that they need to watch my see my friend's uber to arrive at the hotel lobby before they could finally return her passport, and they said even if my friend just stayed at the hotel lobby overtime (without using anything), she needs to pay. Like seriously ***. Minor inconvenience: - Needed a charging cable in the midnight, requested at the reception, rejected. They said I could keep my phone at the reception but could not lend me a single cable. - Poor wifi connection in my room, asked for help at the reception. The receptionist said if the phone is working in the room, then they could not do anything. The problem remained unresolved.

The hotel on the Red Sea has complete facilities, very suitable for families and children, and the service attitude is also very good. The transportation is a bit inconvenient. If you take a taxi online to go to the airport, you will only receive orders and then ask for a ridiculous price. You will have to pay at least three times the price.

It is so difficult to upload a photo with this software. Uploading always fails! This hotel is very cost-effective! The room is large. The service staff are very polite. The manor environment is very beautiful. The swimming pool, beach and party are all very good. The food is not suitable for Chinese tastes, but the food here is like this. The desserts are delicious! I am an i person and I became an e person here. I dance with people from different countries. No one cares how you dance. Everyone is so happy. This kind of relaxation is not available in China. I really don’t want to leave. Because the room is on the first floor, it is a bit damp and some quilt covers and sheets have pilled. The facilities are not very new. I suggest that you book a higher-priced room type. It is not much more expensive. My friend booked a room a little more expensive than me. It is on the second floor. The view is good and it is not so damp. In short, I am very satisfied and don’t want to leave. I will be sad for several days after returning.😭

We went there at the end of February, and it was still very cold. Foreigners were all wearing swimsuits, but we never took off our down jackets. It was very windy at the beach, and it gave us a headache, so no one went into the water. Although it was all-inclusive, everything tasted terrible, but luckily we brought instant noodles and pickled mustard. The strong wind caused the sea trip to be cancelled, which was quite boring. The waiters were indeed more enthusiastic towards foreigners, but if you actively ask, their service was also OK. After moving the luggage and taking it to the room, they would wait for tips. The hotel is indeed beautiful, but the room is small, the wind is strong outside, the food is unpalatable, and there is no sea trip. I don't want to come again for a second time. It is recommended to come back when it is warmer

The hotel is located in Soma Bay on the Red Sea, more than 40 kilometers from Hurghada Airport, not the majority of people living in Hurghada and Marti Bay. This position has advantages and disadvantages: the disadvantage is that there is no supporting business, there is no business to buy, no way to take a taxi, only the hotel car (no expensive); the advantage is quiet, the entire bay only Westin, Sheraton, Kempins Base and a diving club, so the beaches on the other side are European and American foreigners, did not see other Chinese. The Westin’s beach is far from the hotel and the hotel will be transported with the shuttle bus, so it is inconvenient to play with the sea. But we went to the Westin golf course, which was great. The facilities of the hotel are of course good, the building is renovated and the room pool gym breakfast, etc. are top notch. But I have to spit on the service. When checking in in the lobby, the attitude of the front desk was polite on the surface, but the room for us was particularly bad. I specially booked the golf sea view room and gave it to the far side. Since Soma Bay has not been fully developed, it is now undergoing major construction, giving me only 200 meters of work space in the room, which seriously affects the landscape and rest. I suggested that I had to change a room. The front desk lady was very reluctant to say that there was no sea view room. Then I insisted on asking, only to say that there was only a lower floor facing the room on the edge of the atrium pool. Later, when I was playing, I was close to the original room and found that there was no one in the area. If I stayed, I was the only one who lived near the construction site. After returning, I complained to Ctrip, and the hotel actually told us that Ctrip had changed the room. The sea view room has been upgraded to a pool room. The room service is basically not available. The service during the meal is also normal. After pouring the coffee, even if you add milk and sugar, you will walk away without much attention.

I have visited the resort with my family for 3 Nights and booked it through trip.com which was some how not normal for the reception but they was very helpful specially Mr. Ahmed who helped us in check-in check-out and also in the reservation for the Chinese restaurant Hotel size is average and easy to go from place to another, the hotel has no direct access to the beach but there is shuttle bus each 10 Minutes to go to the beach Staff are so friendly and helpful and supportive Food has a great variety, but the quality you can say above average Aqua park has only two slides There is a big heated pool (we enjoyed so much) Animation team was great No Free WIFI in rooms only in loopy area Snacks available on the beach restaurant and layli beurit restaurant from 12:30 PM till 5:00 PM Chinese restaurant not recommended

We liked everything very much, at first we were skeptical, but during our stay we understood all the advantages of the hotel, the pools were clean, we got a new room (for which a special thank you!😊) clean, they immediately brought a child’s bed, the beach was clean, many sun loungers, comfortable. The service staff is very friendly, the food is varied. 30 min drive to the airport. Let's come back here again!👍🏼👍🏼👍🏼

He was very satisfied Has all fit Come back for a hotel holiday

Neverland ( jungle aqua park ) It was one of my best resort from 15 years ago , I been there more than 30 times , last two years each time I been there I find magic , we can’t say renovation or upgrade but magic , The aqua park is triple the size , there is elevators on all games , there is parts for kids and adults and art room for drawing , play station , fun is the only you do from the early morning till you go to sleep , the latest upgrade was the midway which is amusement park for after sunset activity with plenty of games all included in your Stay , even they don’t forget cotton candy and pop corn all the time , ice cream , crepe , waffle , The restaurant every where , I can’t say how many , because I don’t have time to attended all of them , but more than 12 restaurant and cafe , I am trying to look for missing item but there is only perfection , There was a bike for whole family riding together in new style bike can be used by all family Thank you Mr kamel Abou Ali the owner of pick Albatros , Your are magician in your field , you know how to make people happy ,

A hotel that exceeded expectations. Located in Africa, it maintains the usual Hilton standards. It's a pity that I only stayed for one day. The front desk was great and helped with the upgrade and delayed check-out to 2pm. The beach environment is nice, but you need to exchange towel cards at the front desk in advance before you can use them, which is not very convenient The breakfast is very rich, with a European and American flavor Opposite the hotel is a large mall with many restaurants and Carrefour, and the price is very cheap