Licheng Langyue Hotel (Huizhou Huicheng Shuikou Branch) Reviews

Response from Property: Thank you for your five-star rating. As you said, although our hotel rooms are not particularly large, they are very quiet and suitable for business travelers. We hope to provide customers with a good rest environment and look forward to meeting you again. I wish you a pleasant journey.

Response from Property: Dear foreign guests, thank you for choosing to stay in our hotel. Thank you for your recognition of our hotel. Our hotel is located at No.18, Ping An Road, Shuikou Street, Huicheng District, Huizhou City, Guangdong Province. It has convenient transportation and many delicious food nearby. Our hotel also provides Chinese breakfast buffet. It is a pity that you are not provided with coffee this time. If you have the opportunity to come to Huizhou again, you are welcome to stay in our hotel again. When you check in at the front desk, you can make your coffee request to our front desk, and we can help you sell a delicious coffee.尊敬的外宾，感谢您选择入住本酒店。感谢您对本酒店的认可，我们酒店位于广东省惠州市惠城区水口街道平安路18号，交通方便，附近餐饮美食很多，我们酒店也提供中式自助早餐。很遗憾这次没有为您提供咖啡，如果您有机会再次来惠州，欢迎再次入住本酒店，您在前台入住的时候，可以给我们前台提出您的咖啡要求，我们可以帮您外卖点一份美味的咖啡。

Response from Property: Dear guest, I'm sorry to bring you a bad feeling. The room you live in is close to the inner street. It is very quiet at night. During the day, when everyone starts to go to work, there will be some noise. In order to reduce the noise, we have installed noise-reducing double-layer glass in all rooms on this side. Windows, if you still feel it's a bit noisy, you can call us at the front desk and we will provide free earplugs. If the room is not satisfied, we can help you change to another room. If you feel uncomfortable because of our inadequate service, we sincerely apologize again. We will strengthen staff training and further improve our service level. We look forward to your coming again to experience our progress. I wish you a happy life.

Response from Property: Thank you for your five-point praise. Your satisfaction is beyond words. We are very happy because the service we provide makes you feel very happy. Giving roses to others will leave a lingering fragrance in your hands. Because of your praise, all our hotel colleagues will definitely appreciate it. Use fuller enthusiasm, more attentive service, and clean and hygienic guest rooms to serve each of our guests. I wish you a pleasant journey and look forward to seeing you again.

Response from Property: Thank you for your positive review. We are glad that you chose our hotel. All our hotel colleagues firmly believe in service-oriented. We provide enthusiastic service, improve the hygiene and various services of our hotel, equip the bathroom with disposable toilet covers, toiletries with conditioner, and provide rich and delicious breakfast. In short, we go all out to hope that our guests can have a good rest here. We look forward to your visit again! ! !

Response from Property: Thank you guest for your five-point praise. Thank you very much for your recognition and appreciation of our hotel! Your review can be called a review template. The photo is professional and the details are in place. Thank you for your encouragement. We will serve you more attentively and provide customers with satisfactory products. We are very happy to bring you a wonderful time during your trip! Looking forward to your visit again.

Response from Property: Dear guest, I'm sorry to bring you a bad feeling. The air conditioner in the room is newly replaced and has a very good cooling effect. However, if the air conditioner is left open for a long time, it will freeze inside, causing dripping problems. If the room is not full, In this case, you can contact our front desk at any time, and we can help you change other rooms at any time. If you feel uncomfortable because of our inadequate service, we sincerely apologize again, and we will strengthen staff training to further improve our We look forward to your visit again to experience our progress. I wish you a happy life.

Response from Property: Dear customer, I am really sorry to give you a bad stay experience. Breakfast is served in the restaurant on the third floor of our hotel from 7:30 to 9:30 every morning. You need to add the breakfast-included option when booking your room. Most of our rooms are equipped with desks. Only 6 queen rooms do not have desks and are equipped with high stools. If you need a desk in the future, please inform the front desk when checking in, and we will arrange a room with a desk and chairs for you. Regarding the treatment of mosquitoes, the hotel will hire a professional disinfection company every week to eliminate mosquitoes and eliminate the four pests. Electric mosquito coils are also distributed. If you have any questions during your stay, you can consult the front desk at any time, and we will serve you wholeheartedly. We apologize again for any omissions that occurred during our service to you. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time. I wish you all the best!​

Response from Property: Thank you very much for your recognition and five-point praise of our hotel! We are very happy to be able to bring you a wonderful time during your trip! Providing clean and tidy sanitary services to our guests is our basic skill. We welcome you to stay at our hotel again next time. Let me tell you secretly, if you can bring a photo next time you give a good review, the boss will add a chicken drumstick to me. 😊

Response from Property: Dear guest, you have booked 5 standard double rooms. As soon as you came to the front desk, you asked for a free upgrade to a luxury double room type and a free breakfast. In order to better serve our guests, we will try our best to meet these requirements. Each room also gives you extra fruits. After you checked out, you said you needed an invoice. Because it was the end of the month, our hotel's electronic invoice quota had been used up and we could only provide paper invoices. Our hotel and the courier company are monthly invoices. The courier accidentally chose to pay on delivery when delivering the courier. When I arrived at Invoice Express, I called our hotel directly and started cursing. Of course we understand how you feel. Therefore, our hotel will reimburse you the express fee. We attach great importance to the opinions of every guest, and we will further improve and improve the hotel's services to serve customers' personalized and reasonable demands. Once again, I apologize for making you so angry, and I wish you a happy life and good luck in your work.

Response from Property: Thank you guest for your five-point praise for us. We are very happy to bring you a wonderful time during your trip! We have been working hard to provide guests with clean and sanitary rooms, treat every guest with sincerity, and provide good service details. We look forward to your visit again.

Response from Property: 很抱歉讓您入住體驗不好，我們深表歉意和遺憾。關於退款事宜，因為您是平台預訂，需要您自己在APP操作退款，我們酒店是已同意退款了，可能您對操作流程不熟悉，您可以讓我們前台協助您操作手機。關於影院房，我們已經做了升級，更換了新的投影設備，歡迎您下次過來體驗。

Response from Property: We are sorry to make your stay unpleasant. We sincerely apologize and regret. Now the company has completely upgraded the TV network. Because all guests do not need razors, we do not provide razors in every room. If you need razors, you need to call the front desk and we will Let the service robot deliver it to your room. We will further improve and improve our facilities and services. We sincerely look forward to your visit again.

Response from Property: Dear, we are very sorry that we could not give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We have been working hard to welcome every guest with better service. I wish you a happy life. Thank you for your evaluation. We sincerely hope that you can stay again to experience it. Our improvements.