99 Đường Trần Hưng Đạo, Khu phố 7, Phú Quốc, Duong To, Phu Quoc Island, An Giang Province, VietnamSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
7.4/10
72 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities6.8
Service7.5
Cleanliness7.2
Filter by:
Sort by:
All reviews(72)
Positive reviews(62)
Reviews with photos/video(22)
Awesome stay(13)
Great swimming pool(7)
Average sound insulation(6)
Near shopping area(6)
Easy to get around(5)
Tasty food(4)
Convenient location(4)
Negative reviews(10)
Anonymous User
Superior Twin Room
Stayed in Jan 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on Mar 23, 2025
Located near by the beach only 200 m walk to the beach bus stop in front of the hotel. Very nice place Staff and breakfast
Anonymous User
Family Room
Stayed in Dec 2024
Family
4 review
3.5/10
Posted on Jan 14, 2025
Our rooms had a bad smell. There was no choice for breakfast. Also the food was cold and some of it was dry. The pool was cold. The elevator was busy. We spent 4 days in a miserable state. The bar on the top floor didn't work. The room didn't have hot water. It was really uncomfortable.
Hsin Hsuan
Deluxe Room Non smoking
Stayed in Dec 2024
Couple
2 review
5.0/10
Posted on Jan 5, 2025
Only location is good. Bad attitude from the counter,slowly and foolish! The environment is also messy!
When we went out at 9:00 am ,and went back at 16:00 pm, they were just starting cleaning the room ?
OMG … it’s really ridiculous!
Guest User
Superior Room
Stayed in Dec 2024
Family
4 review
7.0/10
Posted on Mar 31, 2025
location is good, whatever you go to North or South to days tour
Erfan
Superior Twin Room
Stayed in Jan 2024
Solo traveler
2 review
8.0/10
Very Good
Posted on Feb 23, 2024
The only word I can explain that is great. It was excellent for the amount of money you pay.
Guest User
Superior Room
Stayed in Nov 2023
Couple
1 review
5.5/10
Posted on Dec 13, 2023
Little old but clean. Location is good but makes little noisy due to thin wall. Just my personal opinion. Thank you!
Response from Property: Dear Our Value Customer, Thank you for taking time sharing good experience stay in Phu Quoc Ocean Pearl Hotel. We are happy that you enjoyed your stay and loved the service of our staffs and facilities of the hotel. Your nice compliments will be passed down to all staffs, that will encourage our staffs keep on improving the service today and everyday. We wish you and your family all the bests and hope to welcome you again soon. Thanks and Regards, Phu Quoc Ocean Pearl Hotel.
Van Son
Superior Double Room
Stayed in Oct 2023
Solo traveler
279 review
10/10
Outstanding
Posted on Dec 6, 2023
Lovely rooms very friendly staff great location for eating out and centre
Response from Property: Dear Our Value Customer, Thank you for taking time sharing good experience stay in Phu Quoc Ocean Pearl hotel. We are happy that you enjoyed your stay and loved the service of our staffs and facilities of the hotel. Your nice compliments will be passed down to all staffs, that will encourage our staffs keep on improving the service today and everyday. We wish you and your family all the bests and hope to welcome you again soon. Thanks and Regards, Phu Quoc Ocean Pearl
Anonymous User
Superior Twin Room
Stayed in Nov 2023
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 2, 2024
Excellent hotel with wonderful people
Pak
Superior Twin Room
Stayed in Jan 2024
Family
45 review
6.0/10
Posted on Apr 25, 2024
Waited our flight
Anonymous User
Superior Double Room
Stayed in Sep 2022
Couple
36 review
2.0/10
Posted on Oct 27, 2022
I am so angry I stay this hotel, because
when I arrived they can not find my reservation they said system problem they moved us to the other ugly hotel first night the next day we were come back they do not accept my first night refund and then the last morning breakfast no food provide very simple food I won`t go to this hotel anymore
Response from Property: Dear Sir/Madam, First of all, on behalf of the entire staff of Phu Quoc Ocean Pearl Hotel, I would like to thank you for choosing our hotel for your family vacation. We would like to sincerely thank the valuable contributions of our customers to contribute to making the hotel more perfect. In the process of staying at the hotel, there are things left over, I am very sorry and apologize to you. We will strive to improve the quality of hotel services better and better and look forward to having the opportunity to serve you better next time. Best regards, Trinh Nhi.
Guest User
Superior Double Room
Stayed in Jul 2022
Family
1 review
6.0/10
Posted on Aug 26, 2022
Thê hotel was listed as 4 stars but the toilet by the reception area is not clean. The breakfast choice is also limited.
Response from Property: Dear Sir/Madam, First of all, on behalf of the entire staff of Phu Quoc Ocean Pearl Hotel, I would like to thank you for choosing our hotel for your family vacation. We would like to sincerely thank the valuable contributions of our customers to contribute to making the hotel more perfect. In the process of staying at the hotel, there are things left over, I am very sorry and apologize to you. We will strive to improve the quality of hotel services better and better and look forward to having the opportunity to serve you better next time. Best regards, Trinh Nhi.
Angela Chao
Junior Suite Double
Stayed in Dec 2024
Couple
49 review
3.2/10
Posted on Jan 30, 2025
The soundproofing in the room is very poor, the waiter's voice is very loud, there are no disposable slippers, and the bathroom is even more shabby and scary. The room layout is unreasonable, the so-called suite is simply made out of nothing, the sofa is broken, and the bed is speechless, you can't turn over, otherwise it squeaks and it's too uncomfortable... Such a hotel is rated four stars!!! The standard of a county hotel, 1650 per night!!! Is it high-end to have a swimming pool? There is a pool dug in the patio between two high-rise buildings, and the sun can't shine. I don't know if the hotel is cheating or Ctrip has quality control problems! In the past ten years, Ctrip's overseas is the worst one, no one else!!! If anyone reads the comments, I suggest you be careful!
Original TextTranslated by Google
Kateeeeeee
Superior Room
Stayed in Nov 2024
Couple
13 review
6.5/10
Posted on Jan 2, 2025
They speak English poorly, the hotel is a bit old, the air conditioner in the room in the heat unfortunately only worked as a fan, without cooling. For the money, it's probably a normal hotel, a solid 3.
Original TextTranslated by Google
Kimkayyy
Superior Room
Stayed in Nov 2024
Couple
7 review
7.0/10
Posted on Jan 1, 2025
The hotel environment is very urban and the transportation is quite convenient. There are different types of restaurants and massage places nearby! However, the soundproofing facilities in the room are not perfect, and you can hear a lot of different noises at night. 
Original TextTranslated by Google
Guest User
Superior Twin Room
Stayed in Nov 2024
Traveling with friends
22 review
9.0/10
Great
Posted on Jan 1, 2025
The sound insulation is not very good, you can hear the door closing and talking next door at night, and most importantly, the sound of the nightclub downstairs!
Some of the service staff are very friendly!