Platinum International Apartments (Huiyang High speed Railway Station Xinghe COCO Store) Reviews

Name: Platinum International Apartments (Huiyang High speed Railway Station Xinghe COCO Store)
Address: Platinum International Apartments (Huiyang High speed Railway Station Xinghe COCO Store), Huiyang District, Huizhou, Guangdong, China, Platinum International Apartments (Huiyang High speed Railway Station Xinghe COCO Store), Mainland, China
Rating: 9.8

Platinum International Apartments (Huiyang High speed Railway Station Xinghe COCO Store)

Platinum International Apartments (Huiyang High speed Railway Station Xinghe COCO Store), Huiyang District, Huizhou, Guangdong, ChinaSee Hotel Details

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Rooms and Guests

Guest Reviews

9.8/10

Perfect

952 review

Verified reviews

Location9.7

Amenities9.7

Service9.8

Cleanliness9.8

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All reviews(952)

Positive reviews(939)

Reviews with photos/video(244)

Friendly front desk staff(75)

Classy environment(70)

Delicious breakfast(47)

Perfect for business trips(34)

Close to train station(29)

Well decorated(19)

Stayed multiple times(11)

Tasty coffee(9)

Negative reviews(13)

Guest User

Elegant Queen Room

Stayed in Dec 2024

Solo traveler

1 review

10/10

Outstanding

Posted on Jan 24, 2025

Good location near train station, The spacious room very clean, tastefully done. All staff are friendly and helpful, highly recommended.

Response from Property: 非常感謝您給予我們酒店五星好評！我們非常高興能夠滿足您的期望，併為您提供了愉快的住宿體驗。您的滿意是我們最大的動力，我們會繼續努力，為每一位客人提供更好的服務

E D G A R

Elegant Queen Room

Stayed in Apr 2025

Couple

10 review

10/10

Outstanding

Posted on Jun 9, 2025

We had a great time here the best was the breakfast, I enjoyed it a lot it was an amazing time away from the city

Response from Property: Thank you very much for giving us a five-star review of our hotel! We are very happy to have met your expectations and provided you with a pleasant stay. Your satisfaction is our greatest motivation, and we will continue to work hard to provide better service for every guest.

Guest User

Elegant Queen Room

Stayed in Mar 2025

Couple

21 review

8.0/10

Very Good

Posted on Jun 12, 2025

Room is relatively clean,the location is good and the service is alright.

Response from Property: Thanks for your review! Thrilled you liked the room's cleanliness, location, and service. We're always striving to be better and look forward to wowing you next time!

Guest User

Superior Queen Room

Stayed in Nov 2024

Business traveler

64 review

2.0/10

Posted on Dec 12, 2024

I would NOT recommend. Is extremly loud. Windows are not soundproof at all. Bed is extremly uncomfortable. I could not sleep at all. It was the worst night Ever.

Response from Property: Dear guest, we apologize that our stay did not provide you with a comfortable sleeping experience. Regarding the issue of bed comfort, we have forwarded your feedback to the relevant departments and will evaluate and improve the comfort of the bedding to ensure that guests can have a high-quality sleep experience in the future. For noise issues, we will investigate the source of the noise and strengthen sound insulation measures, such as checking the sealing of doors and windows, optimizing the operation of surrounding equipment, etc. Thank you for your frankness, which gave us the opportunity to improve the problem. We look forward to your visit again and will definitely provide you with a completely different and high-quality experience.

Oppai Kun

Deluxe Queen Room

Stayed in Apr 2025

Solo traveler

4 review

10/10

Outstanding

Posted on May 10, 2025

niceeeeeeeeee

Guest User

Superior Queen Room

Stayed in Sep 2024

Family

8 review

10/10

Outstanding

Posted on Oct 3, 2024

Very nice

Guest User

Superior Queen Room

Stayed in Feb 2024

Business traveler

8 review

5.0/10

Posted on Mar 25, 2024

There is a railway outside the window. From time to time, a car passes by, which is really noisy. The soundproofing is also very good, you can hear everything in the corridor. The most outrageous thing is that I asked the front desk for two bottles of water and was told that I would be charged extra because I didn't extend my stay for the next day. This is the first time for people who have stayed in hotels hundreds of times to encounter this situation. You said you deserve the bad reviews?

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Response from Property: Dear guests, we are sorry for the inconvenience caused to you. The hotel is located towards the high-speed rail which is an unchangeable fact. The hotel front desk provides free disposable earplugs for use. There are 2 bottles of mineral water in the guest room. If it is not enough, you can add 2 more bottles. If you exceed 4 bottles per day, there will be an additional charge of 3 yuan/bottle. Our hotel also adheres to the principle of "low-carbon life and water conservation". Each hotel has Respective management regulations cannot be generalized. Please understand and understand the hotel's relevant regulations. Reasonable comment, thank you!

Guest User

Elegant Queen Room

Stayed in May 2025

Couple

6 review

10/10

Outstanding

Posted on Jun 11, 2025

和老公回惠州來看望婆婆，昨晚1點鐘卧室空調壞了，臨時網上找的這家，半夜來入住，本來抱着暫時湊合一晚的心態，但確實很滿意👍，房間很乾凈，床品也都很不錯，洗漱用品也一點不敷衍，前台工作人員態度很好，外面停車也很方便，看我凌晨入住還多送了一份早餐，又連續定了三天，每天晚上過來休息很安靜，良心好評

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Vito維多

Elegant Queen Room

Stayed in May 2025

Couple

21 review

7.5/10

Posted on Jun 29, 2025

酒店地點一般般，停車場在200米外，停在酒店門口，感覺不太安全，而且有窗口，但是沒有景色看，被建築物遮擋了，而且洗手間那個門推起來會有很刺耳的聲音。

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Response from Property: 非常抱歉給您帶來了不愉快的入住體驗！您提到的問題我們已全部記錄，會盡快優化停車場指引、排查門口安全隱患、清晰標註客房景觀情況，也會安排維修人員排查洗手間門的異響問題。我們始終重視客人反饋，努力改進不足，期待下次為您呈現更好的服務，歡迎您監督後續改善效果。

Guest User

Elegant Queen Room

Stayed in Apr 2025

Family

1 review

9.5/10

Amazing

Posted on May 6, 2025

酒店位置非常好隔離還有便利店非常之方便房間企理乾淨👍🏻 酒店服務人員好nice有禮貌我們離開那天天氣非常之差落大雨請求遲啲退房亦冇問題有下次

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