Oulebao Water Hotel Quanzhou

Oulebao Water Hotel Quanzhou Reviews

Oulebao Water Hotel Quanzhou

336 Jingxia Village, Zhangban Town, Hui'an, Fujian, ChinaView Hotel Details
Oulebao Water Hotel Quanzhou
Oulebao Water Hotel QuanzhouOulebao Water Hotel QuanzhouOulebao Water Hotel Quanzhou
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Oulebao Water Hotel Quanzhou Guest Reviews

4.5/5
Good
912 review
Verified reviews
Location4.5
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(912)
Positive reviews(865)
Reviews with photos/video(282)
Perfect for kids(162)
Friendly front desk staff(140)
Has facilities for children(43)
Average sound insulation(41)
Well designed(24)
Nice toiletries(17)
Garden view(10)
Negative reviews(47)
Cookieteh
Family Friendly Featured Room - Mountain-View (Balcony)
Stayed in Jul 2023
Family
11 review
4.0/5
Very Good
Posted on Aug 16, 2023
Great for kids and close to attractions. Many choices for breakfast
Response from Property: Dear guests: Hello! Thank you for your review of the hotel. We look forward to seeing you again and hope to receive a full five-point praise from you next time!
Lenixianzi
Eura Business Twin Room
Stayed in Jun 2023
Family
7 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Nice~
Response from Property: 尊敬的賓客您好:感謝您對我們的肯定,滿意衹有起點、沒有終點,期待您的下次光臨,祝您天天好心情!
Guest User
Knight Garden-View Balcony Family Room
Stayed in Aug 2022
Family
2 review
4.5/5
Great
Posted on Sep 18, 2022
The room has characteristics. Children especially like this bunk! The hotel felt very clean. The restaurant tastes good too! It is very convenient for the hotel to be together with the water park! Next time you come to choose this hotel to give us an upgrade.
Original TextTranslated by Google
6/8
Response from Property: Dear Guest: Hello! Thank you very much for your praise and affirmation of our service. I hope you can get a full five points of satisfaction next time. Looking forward to visiting again, have a nice trip!
Jiudianzishentiyanguan
Eura Business Twin Room
Stayed in Jul 2022
Family
19 review
1.7/5
Posted on Aug 18, 2022
Soundproofing is very, very, very poor. A few bear children next door didn't sleep until midnight, and the next room could hear it clearly when they went to the toilet at night, and were woken up at 3 am. I did some research in the morning, and it was this room that shared a window. There was a musty smell in the room, and I decided to upgrade and change the room the next day. It might be the peak season, and the waiters could hardly see it. There are no advantages other than being close to the playground. Having stayed in more than 100 4/5 star hotels, it was the first time that I had such a bad experience.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your review of our hotel. If you have special requirements (such as a quiet room), you can book in advance and inform the hotel front desk staff. It is our responsibility to provide you with satisfactory service. We look forward to your visit again and we will provide you with Better service!
Guest User
Knight Mountain-View Family Room
Stayed in Jun 2022
Family
10 review
4.7/5
Amazing
Posted on Jul 8, 2022
It may be because of the epidemic. There are not many people. It looks very stylish from the outside, like a castle in a fairy tale. We set off from Xiamen at 8:00 in the morning, and agreed to help us check in at 9:00 when we arrived at the hotel (this is very considerate). Mr. Guo at the front desk warmly helped us upgrade the balcony with sea view. Thank you very much. But then I was not very happy when I bought the tickets for Ocean Kingdom. One of our children is 1.4 in height! ? Speaking of buying adult tickets, I think it's a bit of a pit. The front desk said the admission card was dead. But I didn't look at the height of the admission~ Little unpleasant. The scenery outside the window is ok. The only thing I am not satisfied with is that the upper and lower bunks of the hotel are all made of stones, and the lower bunks have ridges without any protective measures. When sleeping at night, Xiaobao flipped over and hit the wall directly. Later, out of worry, he carried it to the bed. Personally, it is recommended that children use things that are better to smooth the edges and corners or change the wooden bed, otherwise it is easy to bump into an accident. ps, I live in a knight sea view room. The package includes breakfast, which is very rich.
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6/8
Response from Property: Dear Guest: Hello! Thank you very much for your stay sharing. I'm sorry to bring you a bad experience. We have reported the problems you reported to the relevant departments to follow up and rectify them in a timely manner. We look forward to your visit again.
Anonymous User
Flying Garden-View Balcony Family Room
Stayed in Jul 2022
Family
1 review
1.0/5
Posted on Aug 9, 2022
I don't know what to say., I can only say that the service is not good for the price, but it is not a hygiene problem... Not enough staff during the holidays, all kinds of things, all kinds of mess, and it is not really solved...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Sorry for your bad experience. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Knight Mountain-View Family Room
Stayed in Jul 2022
Family
1 review
3.0/5
Posted on Aug 8, 2022
The facilities are old, the sound insulation of the room is super poor, there are many children, and the noise is half dead. You can even hear the chat. The parent-child hotel experience is the worst! Sweet potatoes for breakfast also taste
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Flying Garden-View Family Room
Stayed in Jul 2022
Family
4 review
5.0/5
Outstanding
Posted on Aug 7, 2022
The hotel is very good, the service of Xiao Cao at the front desk is very good, and the check-in is fast.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, and I hope to get a full five-point satisfaction from you next time. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Family Friendly Featured Room - Mountain-View (Balcony)
Stayed in Jul 2022
Family
11 review
3.0/5
Posted on Aug 7, 2022
The environment is the style that children like, the price is expensive, the service and facilities do not reach this price, there is no refrigerator in more than 1,000 rooms, the sound insulation effect is not good, there are gaps upstairs and downstairs, and you can hear clearly. At 12:30 in the evening, I couldn't sleep because of the noise. He kept talking downstairs, and he called the front desk twice and didn't deal with it, and he still dealt with it by himself. The breakfast is also poor and doesn't match the price of the room at all.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Family Friendly Featured Room - Mountain-View
Stayed in Jul 2022
Family
25 review
4.0/5
Very Good
Posted on Aug 4, 2022
It is very convenient to enter the water park, and the room is also very large. The tree house children like it very much. You can enter and leave the amusement park twice when you stay in the hotel. It is strongly recommended to stay in the hotel when you come to play.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, and I hope to get a full five-point satisfaction from you next time. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Tree House Courtyard Room
Stayed in Jul 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 4, 2022
Traffic: very convenient, there are directions for getting off the high-speed, the scenery along the way is very beautiful Hygiene: clean, the details of the hotel are well done, suitable for taking children Environment: The child likes it very much. This time I booked the tree house atrium room. The room is very large and full of childlike interest. Unfortunately, I forgot to take pictures. Service: very good, enthusiastic, the child went to the water park to play, the front desk also specially delayed the check-out time for me
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! The best advertisements are word-of-mouth recommendations from customers, and we are honored that our services can be recognized by you. Looking forward to your next stay!
Zongsheng
Themed Room - Garden-View (2 beds)
Stayed in Jul 2022
Family
56 review
5.0/5
Outstanding
Posted on Aug 3, 2022
It's very convenient to go to the park and stay in the hotel, except that the breakfast is a little bit unpalatable, everything else is good
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your five-star praise. Every choice you make is our honor. We have already reported your feedback to the restaurant. Looking forward to meeting you again!
Guest User
Flying Garden-View Family Room
Stayed in Jul 2022
Family
1 review
2.5/5
Posted on Aug 3, 2022
I arrived at the hotel at 9:00 in the morning, but it is understandable that I couldn't check in. I went to the Ocean Kingdom to play until more than 3:00 in the afternoon, and when I returned to the hotel, I had not cleaned it yet, and waited for another ten minutes. The attitude of the male front desk is very poor! There is also the problem of the shuttle bus. When I went there, I didn’t tell the bus every half an hour. I waited for ten minutes to get in the bus. The driver said that when I came back, I could make an appointment with the front desk. When I came back in the afternoon, I called the front desk in advance and said that the bus would run every half an hour. But I don't know how long it will take to leave. There is a driver's phone number at the front desk, and I don't want to ask for help. I can only walk back on a hot day, because I don't know how long it will take, and the children are screaming in the sun. There is no one for a parent-child hotel with such poor service! When checking out, there was also a male receptionist, his face stinky as if he owed him a million, and he didn't look up when he spoke.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Flying Mountain-View Family Room
Stayed in Jul 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 2, 2022
The environment of the hotel is very good and the stay is very comfortable. The children are very happy to play, especially the lobby manager of the hotel, Sui Wenjing. The service attitude is very good and the care is very thoughtful. I know almost everything, I can find her next time I stay in a hotel~
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your stay and appreciation! Glad to have a great time on your trip. Your appreciation gives the hotel great encouragement, and it is also the driving force for our progress! I wish you a happy life!
Guest User
Family Friendly Featured Room - Mountain-View
Stayed in Jun 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 2, 2022
The hotel is very nice, clean and comfortable. Especially the waiter Xiao Yao, the service attitude is good and warm. The kids liked it very much and lived happily.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your full five-point praise. Every choice you make is our great honor, and we are very pleased with your consistent support for us. Looking forward to meeting you again!