Zemei Xuanxuan and Resort Hotel

Zemei Xuanxuan and Resort Hotel Reviews

Zemei Xuanxuan and Resort Hotel

No. 68 Meilin Avenue, Tunxi District, Huangshan, Anhui, 245000, ChinaView Hotel Details
Zemei Xuanxuan and Resort Hotel
Zemei Xuanxuan and Resort HotelZemei Xuanxuan and Resort HotelZemei Xuanxuan and Resort Hotel
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Zemei Xuanxuan and Resort Hotel Guest Reviews

4.5/5
Good
569 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(569)
Positive reviews(548)
Reviews with photos/video(128)
Friendly front desk staff(119)
Classy environment(99)
Delicious breakfast(41)
Well designed(20)
Convenient parking(18)
Close to train station(17)
Garden view(12)
Tasty restaurant(9)
Negative reviews(21)
Guest User
Huiyun Balcony Double Bed Room
Stayed in Sep 2024
Solo travelers
25 review
4.7/5
Amazing
Posted on Oct 3, 2024
Super hotel - very close to the train station and only an hour away from yellow mountain by taxi.
Response from Property: 尊敬的賓客，非常感謝您對我們的認可和評價，您的滿意是我們的服務宗旨。黃山暄和·澤梅軒酒店毗鄰黃山高鐵北站。酒店採用徽州園林設計，大堂種有四季常青的綠植，外圍春夏秋冬植物各有特色，優美的環境衹為遇見懂得欣賞的您。期待您和家人的再次光臨，祝您及您的家人身體健康，生活愉快！
Ausie Man
Discount Twin Room
Stayed in Aug 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Such a good and comfortable hotel enviroment to live in. friendly and willing to help staff who provided warm and cheerful assistance when need. The only thing is hotel name looks confusion from its English tralation: Local Taxi driver call "Zemei Xuan" but Trip.com web has it written as"Zemei Xuanxuan..." that confused myself so did texi driver when called it out, he didnt know where is "Zemei Xuanxuan..." Ultimately experience lived here os great.
Response from Property: 尊敬的賓客： 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力，相信我們一定會做的更好！感謝一直的支持！祝順安！
Guest User
Huiyun Balcony Family Room
Stayed in Jan 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 15, 2024
We were traveling as a family during the Spring Festival, and the hotel upgraded the room we booked for free. The hotel is in an excellent location and has convenient transportation, 5 kilometers away from the high-speed rail station. The hotel lobby and the interior decoration of the rooms are all in Huizhou style, simple and generous, and the beautiful woman at the front desk is dignified, decent, and amiable. The variety of Chinese and Western breakfasts were delicious and left a good impression on me during my first trip to Huangshan.
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Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Cǎstiél_Ｊ
Huiyun Balcony Family Room
Stayed in Jan 2024
Family
92 review
5.0/5
Outstanding
Posted on Feb 24, 2024
I took my parents to a hotel for a self-driving trip to Huangshan. The hotel is large and has convenient parking, but there is nothing in the surrounding area. The hotel's front desk service, including breakfast, is quite satisfactory in all aspects. I hope it can be further improved.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Tushun617
Discount Twin Room
Stayed in Nov 2023
Family
18 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The room is very good, the bed is very comfortable, and the decoration is all in Huizhou style. I often bring elderly people with me. The breakfast is very rich and tastes great! Living here is quiet, close to Huangshan Mountain and the city, and suitable for people traveling by car.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition and evaluation of us. Your satisfaction is our service tenet. Huangshan Xuanhe Zemeixuan Hotel is adjacent to Huangshan North High-speed Railway Station for the convenience of guests staying in Xiaoxuan. The hotel adopts Huizhou garden design. The lobby is planted with evergreen green plants all year round. The surrounding spring, summer, autumn and winter plants have their own characteristics. The beautiful environment is just for meeting you who know how to appreciate it. We look forward to seeing you and your family again. I wish you and your family good health and a happy life!
Guest User
Discount Twin Room
Stayed in Dec 2024
Family
23 review
4.8/5
Amazing
Posted on Jan 31, 2025
我們住的那個房間略有些舊，但是同樓層別的房間看起來還是很新的，酒店很大，特別值得推薦的是早餐的服務人員工作盡職盡責，非常及時補充食物。還有現煮的餛燉和麪條，孩子對餛燉讚不絕口
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Response from Property: 尊敬的賓客，非常感謝您對我們的認可和評價，您的滿意是我們的服務宗旨，酒店早餐廳的餛飩和麪條都是我們的麪點師傅每天現做的，符合您的胃口最好。酒店同一樓層有不同類型的房間，主要以中式實木裝修為主，但是不同的房型，風格上略有不同，可能在感官上也有不同感受，期待您和家人的再次光臨，祝您及您的家人身體健康，生活愉快！
Ruguoyunzhidaodao
Discount Twin Room
Stayed in Dec 2024
Family
20 review
4.6/5
Great
Posted on Feb 7, 2025
過年一家人自駕去徽州歙縣看瞻淇魚燈，選擇入住了黃山澤梅軒喧和度假酒店。酒店大堂徽派設計風格。房間設施齊全，整體還不錯。
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Response from Property: 謝謝您的讚賞，亦使我們倍受鼓舞，澤梅軒一直以來，以徽派建築為基礎，以中國風為特色。澤梅軒酒店建設之初就遵循綠色、環保、低碳的理念，努力達到人與自然的和諧相處。舒適優雅的環境，傳統的中式建築風格，底藴豐富、內涵深廣的徽文化賦予了會所每一位貴賓獨特的‘’個人體驗＇。殷切期待着與您再次歡聚澤梅軒。澤梅軒全體員工祝您和家人身體健康。幸福美滿。
Guest User
Guestroom - Garden-View (2 beds) (Balcony)
Stayed in Dec 2024
Family
45 review
4.3/5
Very Good
Posted on Jan 31, 2025
服務很好，早餐也不錯。 但沒有乾濕分離，夜晚有小蟲，大堂沒有空調。 綜合來看四鑽是不合適的。
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Response from Property: 尊敬的賓客，非常感謝您對我們服務的認可和評價，您的滿意是我們的服務宗旨。酒店的樓層不高，園林式酒店，裏面綠植比較多，客房服務員打掃房間通風時，可能未關上紗門，導致有蟲子飛到房間，非常抱歉給您入住帶來困擾，我們也將再次加強員工這方面的意識，同時加強對房間角落的檢查，在入住過程中，如果有任何問題，非常歡迎您跟前台聯繫，我們將及時解決，非常感謝您反饋的問題，讓我們有機會進一步改進我們的工作，也期待您的再次光臨，祝您和家人身體健康，萬事如意！
Guest User
Discount Twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
行程原因凌晨到達酒店，酒店下午3點致電諮詢幾點到達酒店入住，可以提前給我把空調打開，真的很暖心……
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Response from Property: 感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務
Guest User
Discount Twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
酒店環境優雅舒適。離高鐵很近 出行很方便 前台小姐姐服務態度很好 很熱情。推薦
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Response from Property: 尊敬的賓客，非常感謝您對我們的認可和評價，您的滿意是我們的服務宗旨。黃山暄和·澤梅軒酒店毗鄰黃山高鐵北站，為了方便入住小軒的各位賓客。酒店採用徽州園林設計，大堂種有四季常青的綠植，外圍春夏秋冬植物各有特色，優美的環境衹為遇見懂得欣賞的您。期待您和家人的再次光臨，祝您及您的家人身體健康，生活愉快！
Guest User
Discount Twin Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 19, 2024
晚上十點，打包回來吃的都涼了，問了前台想加熱一下，靠裡邊的大姐沒有嫌麻煩 帶我們去找微波爐加熱 好阿姨 人美心善。
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Response from Property: 尊敬的賓客，非常感謝您對我們的認可和評價，您的滿意是我們的服務宗旨。黃山暄和·澤梅軒酒店毗鄰黃山高鐵北站，為了方便入住小軒的各位賓客。酒店採用徽州園林設計，大堂種有四季常青的綠植，外圍春夏秋冬植物各有特色，優美的環境衹為遇見懂得欣賞的您。期待您和家人的再次光臨，祝您及您的家人身體健康，生活愉快！
Guest User
Discount Twin Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 8, 2024
酒店的地理位置非常便利，周邊景區的交通也很便利，進入酒店的大堂就被優雅的裝飾喝徽派的風格所吸引。前台工作人員非常熱情的，辦理入住手續快速且專業讓我感受到了賓至如歸的温暖？房間也特別的寬敞舒適，而且酒店的健身和休閑設施也很多，相信大家入住後也會愛上這家優質的酒店
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Response from Property:  尊敬的賓客：您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！
Guest User
Guestroom - Garden-View (2 beds) (Balcony)
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 4, 2024
房間中式風格設計很有特色，早餐自助聽員工説有會議所以品種稍微多點，感覺像中了彩票，味道確實也不錯，上午體驗了酒店的羽毛球館和乒乓球枱，設施很齊全，因為行程原因還有的沒體驗，推薦給大家……
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Response from Property:  尊敬的賓客：您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！
Guest User
Discount Twin Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 31, 2024
第一次入住這個酒店，規模很大，庭院式的風格，大堂很漂亮，辦理入住很熱情，整個酒店都是各種徽派建築，夜間的裝飾燈下顯得格外有韻味。客房以實木傢俱為主，稍有異味。每個房間都有陽台，有家的氛圍，值得推薦
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Response from Property:  尊敬的賓客：您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！
Guest User
Discount Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
前台服務好，很細心，酒店環境好，住着也很舒服。
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Response from Property: 尊敬的賓客，非常感謝您對我們的認可和評價，您的滿意是我們的服務宗旨。黃山暄和·澤梅軒酒店毗鄰黃山高鐵北站，為了方便入住小軒的各位賓客。酒店採用徽州園林設計，大堂種有四季常青的綠植，外圍春夏秋冬植物各有特色，優美的環境衹為遇見懂得欣賞的您。期待您和家人的再次光臨，祝您及您的家人身體健康，生活愉快！