Ramada by Wyndham Hounslow - Heathrow East Reviews

Overall was a nice hotel to stay while being in london, it was close to many locations such as tubes and stores Would recommend to people who want to come for a visit for a short stay. Although the beds are super soft but the staff were very nice.

Everything is good

London hotels are like this, the transportation is convenient, the others are too general

Located in a sketchy area with minimal parking in a dark unlit lot. We were instructed to park 1/2 mile away at a grocery and walk with our luggage through a less than desirable neighborhood at night while pulling our luggage. The room was disgusting and had a dirty towel laying on the dresser. We checked out within 15 minutes of our arrival and have not received any type of refund, even for the second night. The photo on the Wyndham app is misleading. This hotel should not be branded as a Ramada. I would not recommend this hotel to anyone.

Food amazing however little shady regards their treatment towards an individual with life threatening allergies. Waiting staff assured the food contained none of her allergens yet she started to have a reaction on ingesting some of the food. Antihistamine tablets reduced reaction thankfully. My colleague asked to see the ingredients and all foods offered. This was never produced although asked for several times. The kitchen changed her food upon request. Pudding arrived with the comment “ this contains non of your allergens but we cannot guarantee that ingredients sourced have not been contaminated with nuts in the factory “ So my colleague was being handed the responsibility of Russian roulette with her pudding ! The pudding was refused. Ingredients list again not given on request and her pudding was exchanged for fresh fruit. Appalling service for someone that could literally lose her life from anaphylaxis.

When I come back to London, you can bet I’ll be staying somewhere else. This place does absolutely nothing to make your life easier. They do not have compatible plugs for international visitors. They do not have any refrigerators in rooms or microwave ovens in rooms. Also they won’t reheat food you have leftover. One thing they have going for them is the proximity to Heathrow airport and they also have good ice cream.

Unbelievable. Had no record of our stay - blamed computer! Put us in a room that was embarrassingly already occupied. Found us another which was ok. On checkout we reconfirmed our return in two weeks only to receive a notification 10 days later that our return was cancelled without cause or explanation. Appalling service

Room was not clean. Telephone was broken. Air conditioner was broken. They brought a fan instead saying that your room air-con had been broken for a long time. Do not care a health and sanitary conditions against covid-19. Nothing inside of hanging antivirus bottles. Reception guys are rude. Never qualified for a 3star hotel they say.

Stayed here for one night as flying from Heathrow so access to tube very good 3 minute walk . Hounslow central doesn’t have a lift but I managed my large suitcase with the stairs . If though you required assistance may be difficult. Book as early as possible to get a better deal . Staff friendly and rooms very clean and a good size . Good value if a family I was solo traveller ,

Such a good location for London visits, potential to be great but smells in room, broken showers & uncaring staff just stood out more than the positives about hotel. If someone is sick on carpet maybe let it dry/air properly before you let out again

Stayed here as part of a Caledonia coach trip, I was pleasantly surprised, nice clean spacious room, lovely fluffy towels. Bar area small but ample, staff friendly. Breakfast was nicely cooked, restaurant area nice and clean. Reception staff, smart, friendly and polite

I booked here for a one night stay via ********** and it was cancelled at the last minute. It appears the hotel have a government contract which is more lucrative than taking bookings from individuals, so they don't care about letting them down. Not an acceptible way to run a business in 2022. If you want to accept a government contract like you have, you should have stopped taking bookings after a certain time, rather than cancelling the ones you already had.

Location is certainly the winner here, being just a couple minutes walk from the tube station, and close to shops and restaurants if you need. I stayed a single night as an alternative to my usual airport stopover and will certainly be returning as I had no complaints at all for the price. The room was modern and clean, and a spacious size. There were electric sockets next to both sides of the bed, the TV was decent enough for a single night and there was minimal noise from outside or adjacent rooms, despite the central busy location. At the right price point this is one of my new favourites in the area!

Stood outside being told the hotel is closed alone at 9pm. Seems Ramada can't afford to phone to make sure people don't keep arriving. Spoke to the hotel next door who said there are at least 5 people a day still turning up. Sort it out you are leaving people stranded.