Kuala Lumpur Hotels with Hot Tub

I booked for the view of twin tower, however what I got is Menara KL. Cleanliness good. There is no safe box inside the room. If you need an extra amenities, you need to scan the QR code to place the order and they will send to your room. My room light flickering, and they sent the technician asap to rectified the issue. Hairdryer on and off, and they able to replaced it asap. Walking distance to MRT station as well as Twin Tower. Convenience stores just next to the building. Don’t have a chance to use the swimming pool as it’s raining during our stayed. One thing that I feel disappointed is the sound proof very bad. Can hear all the vehicles honks and those mat rempit. Very noisy. Even middle of the night also still can hear. It’s loud and clear. Can’t really sleep . Other than this, everything was good. Hoping they able to do something with it.

Very spacious and clean room. But was told that room tv is only for show can't watch at all. The rest is very satisfied. If drive there don't go to carpark first. Park at the valet side and tell them u are checking in. I wasn't told to do that and cost me rm20 just for checking in.

The hotel's elegant environment, spacious and bright rooms, comfortable and soft beds, thoughtful and meticulous service, rich and varied breakfast, convenient location, cost-effective, is a very pleasant stay experience, highly recommend to everyone!

The room is spacious and the hygiene is up to standard. The Petronas Twin Towers are not far downstairs. This apartment is relatively inside and very quiet at night. There is a large Chinese supermarket nearby, where you can easily buy Chinese snacks, mineral water, etc., and you can use pay way (visa card)

The best hotel I've stayed at. I purchased a city view and damn it was gorgeous. Their food was exceptional and the changes/choices in their menu was something i looked forward to everyday. The room was very spacious. The location was in close proximity to almost everything, I could walk to many of the attraction sites. I would stay at this hotel every and anytime I decide to revisit 😊

My experience of spending my new year’s eve at the hotel was very disappointing. I personally will never ever come back again. In our first room, the biggest issue we faced was that the aircon in the room did not work, and stayed at a constant temperature of 22 degrees celcius even when we adjusted the temperature to the extreme high of 40 degrees. The maintenance team came down on the second day and it was not resolved. We feed-backed to the hotel manager and she assigned us our second room, which had the same issue and we had to call the maintenance team down again. We were also faced with a few new issues of cleanliness such as dirty table tops (e.g. toothpaste residue in the toilet, random hair lying around and in the kettle), and being unable to connect to wifi after the room change. We wasted about 2 hours communicating with different staff teams and trying to settle into our new room. It was exhausting and such a waste of my precious holiday. Another very unpleasant experience I had was regarding viewing of countdown fireworks. When I asked the front desk about free access to the skydeck, the receptionist said that I have to pay a cover charge of RM250 for entry after 10pm on new year’s eve because they would be having a countdown party event. I was really upset about paying a premium price for the hotel rooms in order to gain complimentary access to the skydeck but needing to pay an extra amount for entrance just because it was new year’s eve. I asked the manager about this, and they confirmed that hotel guests could still access the skydeck for free. But even on the day itself, the staff at the lift lobby kept saying that I had to pay RM150 to enter. It was as if they were trying to lead the hotel guests into thinking that they have to pay an additional price to gain access to the skydeck. I was about to blow up before another staff came over to say that hotel guests could go in but we just wouldn’t be given any drinks. We didn’t care about drinks anyway, so why couldn’t they just let us go in after we showed them our room cards?? After we finally made it in, I was disappointed to find the gym closed because it had one of the best views of the twin towers. The staff themselves knew that too, and all went into the gym to take clear videos of the fireworks while we were on our toes struggling to even see the fireworks among the crowd outside. I know staff can have their own privileges but I can’t help but be unhappy about it because just the previous day my partner and I were in the gym discussing about how it had the perfect view and we could exercise while waiting for the fireworks. There were no signs that said the gym would be closed then, so we assumed that it was opened on new year’s eve as well. Fireworks were nice but I was so upset about the situation that I wasn’t able to enjoy it thoroughly. There were also other few areas that bugged me somewhat, but were not the dealbreakers (such as the body lotion being spoilt and smelling sour, or the soap dispenser being very hard to press down, or that there was only one chair in the room and we couldn’t figure out how to sit together while eating in our room, or dirt marks on bathing towel). The wifi in the room was really annoyingly slow (videos get stuck every 2 seconds), and we did feedback to the reception but they could only inform the IT team and nothing else could be done about it. Ofcourse there are plus points, such as the nice fruit plate that were given to us for our anniversary, the big room, the toiletries that were of good quality, good breakfast spread, and friendly staff. As much as I appreciated it, it did not make me feel better because these are part of my expectations for a five-star hotel. Perhaps I had expectations too high for the hotel just because it is a five-star, and may be way too subjective in my review. But all in all, I will not be coming back again.

The Royce Residence offers a truly pleasant experience with its nice and comfortable ambiance, perfect for a relaxing stay. The rooms are cozy, creating a warm and inviting atmosphere, ensuring guests feel at home. The hotel is quietly located, allowing for a peaceful environment without disturbance. The friendly staff are always eager to assist, providing fast and efficient service with a smile. Guests can enjoy the convenience of free parking, adding to the overall ease of their stay. Additionally, the hotel boasts a beautiful rooftop with stunning scenery, making it the perfect spot to unwind and enjoy the view.

We enjoy our stay here at Grand Millennium Hotel as the service is great and the staffs are helpful especially the one on the front desk named Ilham. I appreciate his kindness. As we check in quite late at about 4.30pm , but our room is still not ready so the manager decided to upgraded our room to the classic one. We appreciate the gesture. Thank you Grand Millenium for the excellent service. Hope to come here again.

The hotel is in a strategic location with a nice view, making it convenient and pleasant for guests. The check-in process was fast, which is a plus. However, the room cleanliness needs improvement, as there was noticeable dust. The elevators were slow, causing long waits, and the breakfast was average at best. Overall, a mixed experience with some room for improvement.

Pleasant stay at over at Novotel, would definitely stay again. Room was well furnished, clean, elegant looking. Everything was working as expected. Loved that every room also has filtered water, instead of having bottled water provided. Air conditioning was responsive tho a little loud, but not a huge deal for me. Soundproofing of the room was great, don’t hear any noise coming from neighbouring rooms, other than the people when they walk past the rooms, but pretty muted. Service is great. From reception, to concierge, to housekeeping, to maintenance, to room service. Always smiling, greeting, offering assistance. Gym and pool were always clean and well maintained. Lobby was also pleasant and always smelled nice, definitely adds to the experience. Will definitely return!