The hotel is in an excellent location. 5 minutes walk to the town centre. Parking is provided with a car park underneath the hotel. A discount is given out by reception if you are staying in the hotel. On check in we were offered an upgraded room which was excellent. Very spacious with everything you need for a comfortable overnight stay. All the facilities in the room worked very well. Toiletries are provided in the bathroom. Tea and coffee making facilities are excellent. We were staying on room only basis so cannot comment on the breakfast. Check in was very good and all the staff were very helpful and polite. I would definitely recommend this hotel and will be happy to use again when visiting Harrogate.
The location is fantastic! Our room had a view of the church, and it's just a 10-minute walk to the cathedral. It's even more convenient if you're traveling by train, as the station is only a 3-minute walk away. The breakfast is a Western-style quick meal, with a limited selection. I really enjoyed the grilled mushrooms, and the cereal bowls were delicious too.
The room and bathroom were a bit small, and you'll need to bring your own toothbrush and slippers.
The hotel location is excellent. It's a 3-5 minute walk from the train station, and right next to the city walls – you can even see them from your room window! York Minster and Shambles are only about a 5-6 minute walk away. The staff are really friendly, and the facilities are quite new. The rooms are spacious, and the bathroom has a separate wet and dry area, which is a great design. I'll definitely stay here again on my next visit.
Lovely hotel close to town, quick friendly check in
Big room with plenty of storage and shower room . Sadly my room wasn’t very clean, found dirty tissue under dresser.
Spa facilities amazing and 1hr free use each day if stay.
The hotel is good, situated in a nice place (for drivers), parking is free. Room was of a good size, very clean and quiet. Water pressure and temperature were amazing, enjoyed our showers. Good to have a breakfast included as well. Hotel is clean and looks recently renovated. Floors are solid. Huge and good towels, a lot of light in the room. Heating was on when it got colder. Staff were very friendly and nice.
Parking was full because of the bank holiday, had to stay far on an overflow parking, good that they have it.
Warning about 160 fee for running hot water with the steam was honestly scary and inappropriate.
Bed was just double, small for us. We were only able to sleep on our sides (my husband is big, I am average).
Breakfast was tasty, but basic. Coffee (you choose tea or coffee) in a pot was too much for 1 person and not tasty at all. No fresh vegetables or/and vegetables, no sliced cheese, no pastry.
The room was quite small and the air conditioning wasn't very effective. There was an electric kettle, but no dental kit. The breakfast buffet in the morning was good. There are supermarkets, small restaurants, and bars very close by, just a short walk away.
The hotel's location is quite convenient. After exiting York station, you just walk around the city walls, and you'll be there in about ten minutes. The room generally felt quite new and very quiet, making for a comfortable stay. York isn't very big to begin with, so all the main attractions are within walking distance from the hotel. Although the breakfast selection wasn't extensive, it was definitely enough to fill you up. 👍
Roomzzz strikes a nice balance between practicality and personality. Small touches throughout the property, from the playful messages on the room doors to the thoughtful room design, give it far more character than a typical aparthotel.
The room itself was spacious, well equipped and exceptionally comfortable. The bed, climate control and shower all stood out, particularly on one of the warmer days of the year. Having a kitchenette, iron and other essentials readily available made the stay effortless, while the underground parking was convenient and secure. The location was also pleasantly quiet, offering a welcome escape from the busier parts of the city.
The main opportunity for improvement is around flexibility. Charging for both parking and early check-in felt a little disappointing, especially when the room was already available. A small gesture in these situations can leave a lasting impression and elevate the guest experience.
That aside, the friendly team, comfortable rooms and attention to detail make Roomzzz a place I'd gladly return to.
The hotel is very large, so I understand it can be challenging for the cleaning staff to maintain cleanliness everywhere. However, I noticed that the pictures online look a bit nicer (spotless) compared to the actual condition.
Room 244 had an extra heater, which I really appreciated — it was the best part of the stay, as the room stayed warm and comfortable during the night.
That said, there was some dust on the bedside table, and the toilet was not very clean. This was actually the first time I needed to clean the toilet seat myself in a hotel. I also noticed that some rooms seem much nicer and better maintained than others.
The staff service was okay, and I found the breakfast very convenient — it saved me time before going out to visit places.
I've stayed at this hotel before and I will definitely be staying again. The location is ideal for me with easy access to the city centre either by walking, bus, or taxi. The rooms have always been very clean and a good size too. The buffet style breakfast is always superb and leisure facilities give you a chance to unwind in the pool, jacuzzi, sauna, and steam room.
The staff have always been pleasant, friendly, and polite.
5 stars from me!
Very Good
72 reviews
8.9/10
Price from
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Recent Reviews for North Yorkshire Hotels
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9,1/10
Great
GGuest UserStayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.
GGuest UserLovely hotel close to town, quick friendly check in
Big room with plenty of storage and shower room . Sadly my room wasn’t very clean, found dirty tissue under dresser.
Spa facilities amazing and 1hr free use each day if stay.
GGuest UserI stayed at the DoubleTree by Hilton York for a short visit and, while the location was reasonably convenient, the overall experience fell short of expectations for a Hilton-branded hotel.
I was upgraded to a room located across the car park from the main building, accessed via stairs and without central heating. Instead, the room relied on standing portable heaters, which wasn’t ideal — especially given the wet weather and the need to walk outside to reach the room. The room itself felt quite tired and dated, with noticeably creaky floorboards both inside the room and from neighbouring rooms, which made it hard to fully relax.
The location is decent enough, but if you’re travelling by public transport there are better areas of York to stay in that offer easier access and a nicer overall setting.
I didn’t try the breakfast, as there are plenty of good local options nearby, which I enjoyed instead, so I don’t feel I missed out. One small disappointment was that coffee wasn’t available outside of breakfast hours.
Overall, with so many good accommodation options in York, I’m not likely to stay here again.
GGuest UserRoomzzz strikes a nice balance between practicality and personality. Small touches throughout the property, from the playful messages on the room doors to the thoughtful room design, give it far more character than a typical aparthotel.
The room itself was spacious, well equipped and exceptionally comfortable. The bed, climate control and shower all stood out, particularly on one of the warmer days of the year. Having a kitchenette, iron and other essentials readily available made the stay effortless, while the underground parking was convenient and secure. The location was also pleasantly quiet, offering a welcome escape from the busier parts of the city.
The main opportunity for improvement is around flexibility. Charging for both parking and early check-in felt a little disappointing, especially when the room was already available. A small gesture in these situations can leave a lasting impression and elevate the guest experience.
That aside, the friendly team, comfortable rooms and attention to detail make Roomzzz a place I'd gladly return to.
GGuest UserI've stayed at this hotel before and I will definitely be staying again. The location is ideal for me with easy access to the city centre either by walking, bus, or taxi. The rooms have always been very clean and a good size too. The buffet style breakfast is always superb and leisure facilities give you a chance to unwind in the pool, jacuzzi, sauna, and steam room.
The staff have always been pleasant, friendly, and polite.
5 stars from me!
KKimTinaWe loved our stay at hotel Indigo York, this is the second time we have stayed there. the staff are friendly, helpful and professional. the room is clean and the breakfast was amazing.
GGuest UserThe hotel is very large, so I understand it can be challenging for the cleaning staff to maintain cleanliness everywhere. However, I noticed that the pictures online look a bit nicer (spotless) compared to the actual condition.
Room 244 had an extra heater, which I really appreciated — it was the best part of the stay, as the room stayed warm and comfortable during the night.
That said, there was some dust on the bedside table, and the toilet was not very clean. This was actually the first time I needed to clean the toilet seat myself in a hotel. I also noticed that some rooms seem much nicer and better maintained than others.
The staff service was okay, and I found the breakfast very convenient — it saved me time before going out to visit places.
GGuest UserThe location is fantastic! Our room had a view of the church, and it's just a 10-minute walk to the cathedral. It's even more convenient if you're traveling by train, as the station is only a 3-minute walk away. The breakfast is a Western-style quick meal, with a limited selection. I really enjoyed the grilled mushrooms, and the cereal bowls were delicious too.
The room and bathroom were a bit small, and you'll need to bring your own toothbrush and slippers.
CChin Lian LeePerfect stay! Room is very spacious and very clean. Beds and pillows are comfortable. The location is very strategic as well. Walkable to tourist spots and eatries. The buffer breakfast is beyond expectations! We enjoyed our breakfast. Highly recommended.
FFenmaoshiguanjunThe hotel's location is quite convenient. After exiting York station, you just walk around the city walls, and you'll be there in about ten minutes. The room generally felt quite new and very quiet, making for a comfortable stay. York isn't very big to begin with, so all the main attractions are within walking distance from the hotel. Although the breakfast selection wasn't extensive, it was definitely enough to fill you up. 👍
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