Camlux Hotel

Camlux Hotel Reviews

Camlux Hotel

15 Wang Kwong Rd, Kowloon Bay, Kwun Tong District, Hong Kong, ChinaSee Hotel Details
Camlux Hotel
Camlux HotelCamlux HotelCamlux Hotel
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1 night

Guest Reviews

7.9/10
Good
2786 review
Verified reviews
Location7.5
Amenities7.9
Service8.0
Cleanliness8.4
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All reviews(2786)
Positive reviews(2539)
Reviews with photos/video(573)
Large rooms(183)
Great value for money(129)
Poor air conditioning(80)
Comfortable bed(79)
Friendly front desk staff(64)
Perfect for business trips(63)
Near shopping area(48)
Stayed multiple times(21)
Negative reviews(247)
Stardy in the dark
Cosy Room-Queen Bed
Stayed in May 2025
Couple
83 review
4.0/10
Posted on Jun 19, 2025
Very very bad experience The hotel room is very humid; wall is wet my pillow is wet Even they got changed the pillow bag, the humidity made the new one wet again Talked with the staff for a dehumidifier and failed The shelf is too wet which it was no longer in its orginal shape
Response from Property: 感謝您選擇入住君立酒店並分享您的反饋。對於未能達到您的期望, 我們深感遺憾。關於您提到的問題,我們已立即安排全面檢查及跟進改善。如有入住期間對房間有任何要求,請立刻聯繫我們的前台同事,我們將第一時間為您妥善處理。再次感謝您的回饋,希望能有機會為您提供更好的服務。
Wong YC Apple
Cosy Room-Queen Bed
Stayed in Apr 2025
Business traveler
170 review
10/10
Outstanding
Posted on May 23, 2025
Room611was arranged to stay in which room is cleanness and silent environment and rokm rate is reasonable one.
Stardy in the dark
Cosy Room
Stayed in Apr 2025
Couple
83 review
8.5/10
Very Good
Posted on May 9, 2025
Very good service!!!! Nice staff!!!! However the hardware isn’t very good; Hair dryer took me forever to dry my hair 15 mins walk to a place with restaurants
Guest User
Cosy Room
Stayed in Mar 2025
Solo traveler
2 review
5.0/10
Posted on Apr 20, 2025
I asked for room cleaning, but when I back to the hotel at night, the bed sheets and the cups on the table were not cleared, and the coffee and tea were not replenished. They only tidied the room trash can and the toilet trash can. This is the first time I stayed in a hotel the cleaning was so poor.
Response from Property: Thank you for staying at Camlux Hotel and sharing your valuable comments. We have forwarded your opinions to the relevant departments for follow-up improvements and continuous improvement of service quality. We look forward to providing you with a better accommodation experience again.
Guest User
Cosy Room
Stayed in Feb 2025
Business traveler
15 review
3.5/10
Posted on Apr 5, 2025
There is no reason to stay in this hotel except for the fact that it is the only accommodation available in Kowloon Bay, meaning if you have early business meetings in this area you don't have a choice. The nearest MTR station is 10-15 mins walk, and unless you're prepared to walk that far, all restos nearby close after 6pm, including the in-house resto. The hotel policies - deposit, cleaning etc. - are very inconsistent, and they largely depend on the mood of the front desk personnel. A special mention has to go to a middle-aged man at the front desk who obviously has no idea what hospitality means and treats guests very rudely and sarcastically, even accusing guests of 'yelling' at him at one point. The rooms are hit-and-miss. Sometimes they are basic but decent; other times they are plain bad, with broken sockets and peeling walls and squeaky mattresses. There was never really a great one though. Credits have to go to the cleaning staff though for always keeping the toilets clean.
Response from Property: 感謝您選擇入住君立酒店並分享您的反饋。對於未能達到您的期望, 我們深感遺憾。我們已將您的意見轉交相關部門跟進改善,持續提升服務品質。再次感謝您的回饋,希望能有機會為您提供更好的服務。
Guest User
Cosy Room
Stayed in Feb 2025
Business traveler
33 review
7.5/10
Posted on Mar 12, 2025
Apart from 20 minutes walk from Mass Transit Rail station, it was unexpectedly good. The bed was very comfortable The spacious quiet room was protected by a hard wood door. The Nano Air Purifier was excellent.
Coconut331
Cosy Room-Queen Bed
Stayed in Jan 2025
Couple
12 review
9.5/10
Amazing
Posted on Mar 18, 2025
Upgraded to a larger room and it’s very spacious. The room is clean, bed is soft and comfortable. Price is very affordable. $500 HKD deposit is required. It’s quite near to the newly opened Kai Tak Sports Ground, definitely consider it if ur attending one of the events there!
Guest User
Cosy Room
Stayed in Jun 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Aug 1, 2025
Nice room
Anonymous User
Cosy Room-Queen Bed
Stayed in Jan 2025
Solo traveler
69 review
10/10
Outstanding
Posted on Feb 26, 2025
Great place to stay. The rooms is clean, bed is comfy and staff has been very friendly.
Response from Property: Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay. We appreciate your kind words and look forward to welcoming you back soon!
Anonymous User
Cosy Room
Stayed in Dec 2024
Family
6 review
3.5/10
Posted on Feb 3, 2025
Honest Review: Disappointing Stay with Poor Service Our family recently stayed at this hotel in Hong Kong, and unfortunately, it was not a pleasant experience. The location is average—about a 5-minute walk from the nearest bus stop, which is manageable but not the most convenient. The biggest downside was the staff, especially the front desk receptionist with bangs. She was unfriendly, unaccommodating, and even had bad breath, making interactions unpleasant. Worse, she threatened that we would be liable if government authorities checked and penalized us due to their supposed “2-person policy.” This was extremely frustrating because I had confirmed before booking that three people could stay in the room without extra charges. The room was clean upon arrival, but housekeeping was not done daily, and the carpet had noticeable stains. There was no complimentary water—you had to go down to the lobby to get it yourself. Another inconvenience was that housekeeping services were not available 24/7. The only redeeming factor was the strong water pressure in the shower, which was much appreciated after long days out. Overall, I would not recommend this hotel due to the poor service, misleading policies, and lack of basic amenities. There are definitely better options in Hong Kong for a more comfortable and hassle-free stay.
6/8
Response from Property: We appreciate your stay at Camlux Hotel and for taking the time to share your feedback with us. It is regretful to learn that we did not meet your expectations. Your feedback is valuable to us, and we will take the necessary steps to improve our service standards and enhance the overall customer experience. We eagerly anticipate the chance to offer you an enhanced level of service in the future.
Aiden.515
Cosy Room
Stayed in Dec 2024
Couple
24 review
10/10
Outstanding
Posted on Jan 27, 2025
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Little crown
Cosy Room
Stayed in Dec 2024
Couple
17 review
8.0/10
Very Good
Posted on Jan 27, 2025
Nice environment. But there are few options to buy daily goods. If there are more convinient stores will be better.
FUNG KING CHEUNG
Cosy Room
Stayed in Jun 2025
Couple
4 review
6.5/10
Posted on Jul 28, 2025
Need to pay deposit by cash and credit card only, but not Alipay and WeChat pay. Not convenient.
Sze Ching
Cosy Room
Stayed in Dec 2024
Couple
3 review
8.5/10
Very Good
Posted on Jan 7, 2025
I recently stayed at Camlux, and overall, it was a pleasant experience. The room was clean and comfortable, with all the necessary amenities. The location was convenient as I work nearby.
mayleen bamba
Cosy Room
Stayed in Dec 2024
Traveling with friends
16 review
8.0/10
Very Good
Posted on Jan 4, 2025
Friendly employee,,location was not bad easy to find the place.the room was so nice and bathroom is clean,,they have a good towel btw..I mean is very clean.