Harbour Plaza Resort City

Harbour Plaza Resort City Reviews

Harbour Plaza Resort City

No.18 Tin Yan Road, Tin Shui Wai, Yuen Long District, Hong Kong, ChinaSee Hotel Details
Harbour Plaza Resort City
Harbour Plaza Resort CityHarbour Plaza Resort CityHarbour Plaza Resort City
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1 night

Guest Reviews

8.4/10
Very Good
10108 review
Verified reviews
Location8.6
Amenities8.1
Service8.5
Cleanliness8.5
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All reviews(10108)
Positive reviews(9614)
Reviews with photos/video(2343)
Large rooms(625)
Easy to get around(619)
Near shopping area(513)
Convenient for shopping(489)
Stayed multiple times(96)
Great swimming pool(96)
Good views(58)
Negative reviews(494)
Anonymous User
Superior Double Room
Stayed in Jun 2025
Couple
27 review
9.0/10
Great
Posted on Aug 1, 2025
The room is tidy and comfortable, though the location is not convenient, the price is cheap enough and there are restaurants around the hotel. It’s not difficult to go to the Tin Shui Wai station
Shehbaza
Superior Double Room
Stayed in Jun 2025
Couple
12 review
10/10
Outstanding
Posted on Jul 15, 2025
The view is nice. Convenient. Room is spacious enough. But the toilet sink stuck up. Hope they will fix it.
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future!Should you have any other concern or require any further assistance, please feel free to contact our Guest Services Manager.
Guest User
Superior Double Room
Stayed in Jun 2025
Family
2 review
9.5/10
Amazing
Posted on Jul 19, 2025
I am currently pregnant and came back to Hong Kong to visit family before giving birth. The hotel staff is very accommodating and considerate, they upgraded me to a hardwood floor room for better safety. The room is much bigger than a normal hk hotel room. Room services are available everyday and the cleaning ladies are very nice. The environment is quiet and convenient, as there’s lots of restaurants just right downstairs in the shopping mall. Delivery is also available and can be picked up at the hotel 24 hours reception. I extended my stay 3 times 6+7+3 nights. Recommended
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
Monkey408
Superior Double Room
Stayed in May 2025
Couple
28 review
8.0/10
Very Good
Posted on Jun 19, 2025
The hotel facilities are little bit old and there were some odor came from the hotel room. Suggested that hotel staff can open the hotel room door after the cleanup. Regularly clean the room ventilation in order to keep the odor away from the room.
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future!Should you have any other concern or require any further assistance, please feel free to contact our Guest Services Manager.
Yunisha
Deluxe Twin Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 11, 2025
Very good hotel. Nice clean and good service . O always come to stay with my family on week end and public holiday for staycation. I feel like in my own home . Friendly staff .. The best hotel ..
6/13
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
Topzy
Superior Room
Stayed in Apr 2025
Family
18 review
9.0/10
Great
Posted on Jul 4, 2025
Always a good value for money stay and more like a weekend getaway from the city for me these days. Highly recommended
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
CSY
Superior Double Room
Stayed in Jun 2025
Couple
2 review
7.0/10
Posted on Jul 21, 2025
had a great time with my babe the bathtub could fit two people
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
ecinaj
Superior Double Room
Stayed in May 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on Jun 23, 2025
Service is good especially the location its easy to locate near at malls and train
6/7
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
Anonymous User
Deluxe Twin Room
Stayed in Apr 2025
Family
33 review
10/10
Outstanding
Posted on Jun 12, 2025
Nice staffs. Location next to the mall , it is very convenient. the hotel do not provide disposable amenities but you can get everything you need at the mall.
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
LifeOfTami
Superior Double Room
Stayed in Apr 2025
Couple
20 review
10/10
Outstanding
Posted on May 5, 2025
The hotel is nice, the rooms are big however the rooms are very old. The water in the bathroom does not go down when taking a shower . Also the location is not convenient it’s very far from the city center and cost up to 450hkd by car to get the central or takes 1hr20mins bus ride.
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future!Should you have any other concern or require any further assistance, please feel free to contact our Guest Services Manager.
WING SZE
Superior Room
Stayed in Mar 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 20, 2025
Good service, tidy room, helpful and effective staff. Next to shopping mall which makes dining and shopping convenient.
Response from Property: 多謝 閣下之寶貴意見,承蒙 閣下對嘉湖海逸酒店的支持及感謝 閣下對酒店之服務均表滿意, 閣下之寶貴意見將能激發起酒店每位員工之士氣。冀盼日後能夠再為 閣下提供最佳的住宿服務,讓 閣下每個旅程都能稱心滿意。
McCracken
Deluxe Room
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on Apr 17, 2025
We have travelled a lot for many years.  This hotel is as good as it gets.  From the front desk to those that clean the rooms, we could not be happier.  It is not downtown but rather in Tin Shui Wai which is one hour by bus from downtown.  Totally quiet at night.  Our room overlooked a park.  The hotel is part of a shopping mall with lots of places to eat.  The breakfast buffet is very good.  Totally recommend this, if we come back to Hong Kong for sure this will be our hotel.  
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
Guest User
Superior Twin Room
Stayed in May 2025
Booked for others
3 review
8.0/10
Very Good
Posted on Jul 27, 2025
Everything is good,not bad,wellcome to Hong Kong have a nice day!
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
Lalabanana
Superior Double Room
Stayed in Mar 2025
Business traveler
18 review
2.5/10
Posted on Apr 14, 2025
Short and straight to the point. I am extremely livid and unimpressed by the service provided by the front desk personnel, his name is King. He was VERY rude the second I arrived, at 2 am, needing help and assistance. He was very dismissive and impolite. I asked and needed help with charging my phone as it had died and I was coming from China, the charging ports are different. He dismissed me and told me to go look outside for whatever I need. The hotel is extremely old and because of the poor air ventilation, the rooms smell very musty. The stuff had to do pest control. It is very expensive for the kind of poor standard. It is not cleaned thoroughly, dry stains on taps and grey scales. I wouldn’t recommend it to anyone.
6/9
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future!Should you have any other concern or require any further assistance, please feel free to contact our Guest Services Manager.
Marlz
Superior Room
Stayed in Mar 2025
Traveling with friends
1 review
6.0/10
Posted on Apr 26, 2025
The hotel is beside the mall so you can easily find restaurants and grocery nearby. The A37 bus to the airport is just across the street which is convenient but will take around 40-50min to get to the airport
Response from Property: Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!