Metropark Hotel Kowloon

Metropark Hotel Kowloon Reviews

Metropark Hotel Kowloon

No.75 Waterloo Road, Kowloon, Yau Tsim Mong District, Hong Kong, ChinaSee Hotel Details
Metropark Hotel Kowloon
Metropark Hotel KowloonMetropark Hotel KowloonMetropark Hotel Kowloon
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1 night

Guest Reviews

8.5/10
Very Good
3857 review
Verified reviews
Location8.6
Amenities8.2
Service8.6
Cleanliness8.7
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All reviews(3857)
Positive reviews(3594)
Reviews with photos/video(649)
Easy to get around(469)
Large rooms(157)
Convenient for shopping(112)
Near shopping area(104)
Friendly front desk staff(83)
Strange smell in room(69)
Has rooms for families(21)
Great swimming pool(20)
Negative reviews(263)
Georgina Victoria
Superior Room
Stayed in May 2025
Solo traveler
32 review
2.0/10
Posted on Jun 17, 2025
Please ignore my previous review. The first time I stayed all was fine. This time it was not. Housekeeping staff walked in on me in the room while I was naked. A complete violation. The staff were rude when told of this problem. Only offering sorry our mistake. Avoid this hotel unless you want your privacy violated and staff not to care. I was unwell during the last night of my stay when this happened otherwise I would have left immediately
Response from Property: Thank you for staying with us in Metropark Hotel Kowloon. Please accept our sincere apologies for the service deficiencies during your stay. We will reinforce the related training program for our staff to enhance the service. Looking forward to being of service to you in the near future.
Ching Fat
Superior Room
Stayed in May 2025
Couple
10 review
7.5/10
Posted on Jun 13, 2025
Spacious room, location good near bus stops, 12 mins walk to MTR Mongkok. Free shuttle to Shanghai street shopping area.
Response from Property: Thank you for choosing Metropark Hotel Kowloon. We sincerely look forward to seeing you again.
Georgina Victoria
Standard Room
Stayed in May 2025
Solo traveler
32 review
10/10
Outstanding
Posted on Jun 13, 2025
This hotel is a little far from the metro but there is a free bus every hour to take you to Mong Kok. It has an outdoor pool which adds major points for me
Response from Property: We would like to thank you for your time rating our service. We always endeavor to provide professional hospitality to our guests and will try our every effort to enhance our service. Hope that we will have the pleasure to be of service to you back in the near future.
Guest User
Standard Twin Room
Stayed in May 2025
Family
12 review
10/10
Outstanding
Posted on Jun 10, 2025
Great location, near shopping mall, restaurants and bakery. Spacious and comfortable room, very friendly staff that speaks Mandarin, Cantonese and English. Highly recommended for travelers visiting Hong Kong.
Response from Property: We would like to thank you for choosing Metropark Hotel Kowloon. We always endeavor to provide professional hospitality to our guests and will try our every effort to enhance our service. Hope we will have the pleasure to welcoming you back in the near future.
Wai Mun
Standard Double Room
Stayed in Apr 2025
Couple
1 review
8.0/10
Very Good
Posted on May 7, 2025
Repeated stay. The key attraction is its location. Being close to MTR stations and Nathan Road, where I enjoy the vibes. Foods are also within easy access. The hourly shuttle bus to MongKok station is also a plus. Thus, travelling to the airport is easy, taking only an hour door-to-door (including express check-out)
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellence service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
Anonymous User
Standard Room
Stayed in Feb 2025
Couple
7 review
10/10
Outstanding
Posted on Mar 18, 2025
I have being trying hotel all around Hong Kong… so far this place caught my heart … super nice place huge room nice swimming pool and gym.. super cool place
Response from Property: We would like to thank you for your time rating our service. We always endeavor to provide professional hospitality to our guests and will try our every effor to enhance our service. Hope we will have the pleasure to welcoming you back in the near future.
IamArielH
Superior Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 11, 2025
The place was clean (hotel, room). Breakfast was very nice and delicious. Would suggest maybe a different variety every other day. It cost 100HKD per pax which was not bad. Pool was closed. Understandably , the season was also cold for outdoor swimming. The gym was really nice as my father described. Overall, my family and I had a good stay and good rest in this hotel. Highly recommend to other travellers.
Response from Property: Thank you for your recent stay. We always endeavor to provide professional hospitality to our guests. Sincerely hope that we will have the pleasure to welcoming you again in the near future.
Anonymous User
Deluxe Family Room
Stayed in Jun 2025
Family
7 review
8.0/10
Very Good
Posted on Jul 9, 2025
This hotel is in major need of renovation. The lobby is nice, but the rooms are very dated, the carpet stained and musty, the floor has some odd dips and valleys, like it's had water damage, the ac barely kept the room at below 27C and turned off in the middle of the night randomly, and they charge for drinking water. We checked in late and were beat from a full day of travel, so we passed out as best we could and didn't bother complaining so late at night. The location is good and the checkin staff were fast and friendly but we don't recommend this place and would not stay again.
Response from Property: Thank you for your time rating our service. We will do our best to provide impeccable service to our guests. Hope that we will have the opportunity to be of service to you in the near future.
Justinoys
Standard Family Room
Stayed in Nov 2024
Family
4 review
9.0/10
Great
Posted on Jan 29, 2025
Hotel location is good, close to local amenities. Room is clean, quite spacious compared to other hotels in HK. It’s just that service at lobby is meh.
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellent service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
Anonymous User
Standard Double Room
Stayed in Nov 2024
Solo traveler
63 review
10/10
Outstanding
Posted on Jan 2, 2025
Nice hotel clean and good amenities About 10 minutes walk to metro and options to eat Room is good and clean
Response from Property: We would like to thank you for your time rating our service. We always endeavor to provide professional hospitality to our guests and will try our every effort to enhance our service. Hope we will have the pleasure to welcoming you back in the near future.
JF Lam
Superior Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 21, 2025
It was a short stay. We only stayed for 1 night after landing in HK. Clean rooms and nice staff!
Response from Property: We would like to thank you for choosing Metropark Hotel Kowloon. We always endeavor to provide professional hospitality to our guests and will try our every effor to enhance our service. Hope we will have the pleasure to welcoming you back in the near future.
L. Wen Qi
Standard Twin Room
Stayed in May 2025
Traveling with friends
4 review
8.0/10
Very Good
Posted on Jul 7, 2025
Old but clean hotel, not a lot of amenities due to local environmental guidelines but good shower pressure. Helpful housekeeping staff who surprisingly made up our rooms when we're away, and would even ask if we need any daily tidying even if we didn't require it. Thank you again!
Response from Property: We would like to thank you for choosing Metropark Hotel Kowloon. We always endeavor to provide professional hospitality to our guests and will try our every effort to enhance our service. Hope we will have the pleasure to welcoming you back in the near future.
Pik Shan
Standard Twin Room
Stayed in Feb 2025
Family
3 review
6.0/10
Posted on Mar 21, 2025
The room is big enough, but no luggage stand.
Response from Property: Thank you for taking time to share your valuable comment. In regards to your comments on our facilities, we will monitor closely and make necessary adjustment. Hopefully you will see our improvement soon.We look forward to being of service to you in the near future.
Guest User
Standard Family Room
Stayed in May 2025
Family
1 review
6.0/10
Posted on Jun 29, 2025
We have previously stayed at this Hotel but we found that this time it wasn’t quite the same. Housekeeping was slow and there was also a language barrier that didn’t help. We won’t stay there again as we found that its just to far away from everything other than Ladies Markets
Response from Property: We would like to thank you for your time rating our service. We always endeavor to provide professional hospitality to our guests and will try our every effort to enhance our service. Hope we will have the pleasure to welcoming you back in the near future.
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
10 review
3.0/10
Posted on Jan 18, 2025
The condition and cleanliness of this Hotel is Very SCARY and TERRIBLE !!!! See below pictures.
6/7
Response from Property: Thank you for choosing Metropark Hotel Kowloon and taking time to share your valuable comments. Please accept our sincere apologies for the service deficiencies during your stay. We had reviewed the shortcomings and will reinforce the related training program for our housekeeping staff to enhance the service, paying attention to details. Hope that we will have the pleasure to be of service to you soon.