No.75 Waterloo Road, Mong Kok, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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Metropark Hotel Kowloon Guest Reviews
4.3/5
Very Good
2827 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(2827)
Positive reviews(2626)
Reviews with photos/video(492)
Great location(238)
Large rooms(100)
Offers pick-up/drop-offs(74)
Convenient for shopping(57)
Convenient public transportation(53)
Friendly front desk staff(50)
Negative reviews(201)
ISMAIL NUMAN HARPUT
Standard Room
Stayed in Sep 2024
Business travelers
14 review
3.7/5
Posted on Sep 6, 2024
So much indian was there, I reserved 2 room, one is cancelled and in desk the price was 4 times expensive
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellence service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
Kanda S.
Standard Room
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 20, 2024
The hotel provides shuttle service to Langham place shopping mall which is near mtr Mong kok. However,the service is provided one time in each hour, start from 8 am to 9 pm. In addition, there are bus stops near the hotel which is easy to travel as well.
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellent service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
Anonymous User
Standard Family Room
Stayed in Oct 2024
Family
1 review
3.5/5
Posted on Oct 22, 2024
For the money and size of the room I will say it is fine.. the receptionist were helpful enough to help us get a taxi from hotel to airport
Response from Property: Thank you for taking time rating our service. We always endeavor to provide a warm and comfortable hospitality to our guests. Hope that we will have the opportunity to being of service to you in the near future.
MTse1070
Standard Twin Room
Stayed in Oct 2024
Booked for others
20 review
4.0/5
Very Good
Posted on Oct 17, 2024
ok hotel, a bit small like all HK hotels, location is not so convenient in terms of taking the MTR, but was provided with free shuttle to the Mongkok MTR station, although not as convenient as walking anytime to the closest MTR, overall we are happy with this hotel.
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellence service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
Fung Yi
Standard Room
Stayed in Sep 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 11, 2024
Hotel staff friendly and helpful
Location is good
8 minute walk to mongkok east station
Supermarkets and food stalls nearby
Stay at this hotel several times already
Response from Property: Thank you for your recent stay. We always endeavor to provide professional hospitality to our guests. Sincerely hope that we will have the pleasure to welcoming you again in the near future.
solokiwiguy58
Standard Room
Stayed in Mar 2024
Travel with friends
5 review
3.2/5
Posted on Apr 22, 2024
Getting old and very basic but not too far to walk for the street life of mong kok.
The swimming pool was a lovely salvation from the crowds
Response from Property: Dear solokiwiguy58Thank you for your recent stay and valuable comments. We will continue striving for excellence service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
Thanyaprapa
Standard Room
Stayed in Mar 2024
Couples
9 review
4.7/5
Amazing
Posted on Mar 18, 2024
Good and clean hotel. Alitle bit far from MTR but a hotel arrange shuttle bus that is great organised if I can recommend I want Hotel to arrange bus service more for peak time if you cannot get into the bus because a bus is full that mean you need to wait 1 more hour for the next round. And we love hotel Amenities so much.
Response from Property: Thank you for staying with Metropark Hotel Kowloon and your constructive comment on shuttle bus service. We will monitor closely and make necessary adjustment. We will do our best to provide impeccable service to our guests. Looking forward to welcoming you again soon.
Anonymous User
Standard Room
Stayed in Jul 2024
Business travelers
35 review
4.0/5
Very Good
Posted on Jul 12, 2024
Good vibes for short stay!
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellent service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
Guest User
Deluxe Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 12, 2024
hight quality place to stay. Second times for us to booking this hotel. Will booking again!
Response from Property: Thank you for your recent stay. We always endeavor to provide professional hospitality to our guests. Sincerely hope that we will have the pleasure to welcoming you again in the near future.
Guest User
Standard Double Room
Stayed in Jul 2024
Business travelers
2 review
3.2/5
Posted on Aug 2, 2024
Pro - Friendly staffs. TV broke down on consecutive nights (31 Jul & 1st Aug) and this friendly technician came knocking with a smile and cleaned up after the repair. The technician needs a raise. 5 stars. The Chinese restaurant also serves pretty decent dim sum. There's a supermarket nearby that closyed at 12mn.
Con - I am sorry to say this list is longer. The hotel is old and not well managed. There are leaks everywhere and my first room was so bad with a leakage and rotten wooden panels that I needed to change it. 2nd room is better however the dampness follows. The room is also not clean thoroughly as I find food pieces at a few places Breakfast is nothing to wow about but the surrounding area also didn't have many options. Lastly the thin walls... Every door close feels like someone slammed the door. There is always someone dumping something heavy that will give you a shock. Not for light sleepers. The pool and gym closed at 6pm.
Netural-Not close to MTR. A good 12mins walk but the hotel does provide an hourly bus.
Response from Property: We feel sorry for the experience that you have encountered. We had reviewed the shortcomings and will reinforce the related training program for our staff to enhance the service. We are sorry for the inconvenience caused. In regards to your comments on the room condition, we have already planned to renovate the guestrooms from floor to floor. Hopefully, you will see our improvement soon. Sincerely hope to have the opporturnity to serving you in the future.
Anonymous User
Standard Room
Stayed in Jan 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jan 19, 2024
Got many buses pass by the hotel. We took a bus back from the Peak and stop right in front of hotel.
Bed is comfortable and pillows are just firm. The shower pressure was good. Felt good after a shower.
Breakfast has limited range but sufficient.
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellent service and facilities for our guests. Hope we will have the pleasure of welcoming you back in the near future.
Chia
Standard Room
Stayed in Jan 2024
Family
18 review
4.0/5
Very Good
Posted on Jan 7, 2024
A very reasonable price, location and service although it’s not so convenient for those needs to take the airport bus and it’s a bit distant between metro stations and the hotel.
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellent service and facilities for our guests. Hope we will have the pleasure of welcoming you back in the near future.
MAY413
Standard Room
Stayed in Apr 2024
Couples
10 review
4.0/5
Very Good
Posted on Apr 9, 2024
Good location walk 10min to JORDAN subway
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellent service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.
Eka Priyatna
Standard Room
Stayed in May 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on May 22, 2024
Lumayan bagus.
Response from Property: Thank you for taking time rating our service. We always endeavor to provide a warm and comfortable hospitality to our guests. Hope that we will have the opportunity to being of service to you in the near future.
Dishant
Standard Room
Stayed in Oct 2024
Business travelers
2 review
3.5/5
Posted on Oct 20, 2024
It was good staying there just service is normal not much good
Response from Property: Thank you for your recent stay and valuable comments. We will continue striving for excellent service and facilities for our guests. Hope we will have the pleasure of welcoming you back soon.