Dorsett Kai Tak

Dorsett Kai Tak Reviews

Dorsett Kai Tak

43 Shing Kai Road, Kowloon City District, Hong Kong, ChinaSee Hotel Details
Dorsett Kai Tak
Dorsett Kai TakDorsett Kai TakDorsett Kai Tak
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1 night

Guest Reviews

8.5/10
Very Good
1100 review
Verified reviews
Location8.3
Amenities8.3
Service8.5
Cleanliness8.9
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All reviews(1100)
Positive reviews(996)
Reviews with photos/video(363)
Average sound insulation(31)
Friendly front desk staff(30)
Nice sea view(22)
Perfect for business trips(20)
Tasty food(19)
Negative reviews(104)
ANGELA
180 Sports Ground View Accessible Room
Stayed in Jun 2025
Family
6 review
7.0/10
Posted on Jul 17, 2025
Right beside the new Kaitak stadium. In between Song Wong Toi and Kaitak station. A little further in, so about 10-15minutes walk from either side of the station. There are shuttles provided from Airside to the hotel, but every half an hour schedule. Swimming pool and indoor gyms all included, very new facilities, and nice environment. Rooms are relatively big compared to the hotel rooms in touristy spots. Only things I wanted to complain about were the central air conditioner and the pillows. The AC was too loud too noisy, rattling engine parts noises at night. The pillows were too soft, and flattens easily when used. Mum and I weren’t able to get some proper sleep due to the loud noises from the AC. The rooms sound proof was a little low as well, could literally hear next door’s television playing. Other than the above everything was very nice. The hall way provided water machine and ice dispenser, very environmental friendly.
Response from Property: Dear Valued Guest, Thank you for your comments. We have taken note of your concerns regarding room and facilities. Your insights are invaluable, and we will review these areas to explore improvements. Should you require any specific arrangements, our team will be more than happy to assist. Once again, we appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.
Seow Wai Ping
180 Sports Ground View Accessible Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 14, 2025
Dorsett Kai Tat is conveniently located right next to Kai Tat Stadium, making it an ideal choice for concertgoers. The hotel even offers a private route directly to the stadium for guests. I’ll definitely choose to stay here again when attending events at the stadium. The hotel room is clean, but amenities like toothbrush, toothpaste, cotton pads, comb, and shower cap are not provided due to environmental policies. Guests are advised to bring their own essentials.
Response from Property: Dear Valued Guest, Thank you for your comments. We value your comment on facilities and will address it for future improvement. On the other hand, we are also happy that you appreciate our eco-friendly initiatives and joined us to save the planet. Should you require any specific arrangements, our team will be more than happy to assist. Once again, we appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.
Tamir Itgel
180 Sports Ground View Accessible Room
Stayed in Apr 2025
Family
9 review
6.5/10
Posted on May 3, 2025
One particular lady at the reception has major attitude issue. I asked for a simple gesture but ended up asking her to call a manager then it was resolved. Pros: 1.New hotel 2.Ok location 3.Shuttle to mtr every 30 minute/ however on return to hotel route we couldnt find the bus even though we were on time. 4.Breakfast is decent but once its 10:30am they literally take everything away including coffee mugs lol. So get there early i guess. Cons: 1. The employees seemed to have a little attitude problem maybe this is a hong kong thing? For example you cant even leave your baby cart for 30 seconds in common area or else they will find you and require you to put it in a “designated” area even though its literally not in anyones way lol. When en
Response from Property: Dear Valued Guest, Thank you for your comments. We have taken note of your concerns regarding room and facilities. Your insights are invaluable, and we will review these areas to explore improvements. Should you require any specific arrangements, our team will be more than happy to assist. Once again, we appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.
Rob Smith 16384
Premier City Sky View Room
Stayed in Mar 2025
Solo traveler
31 review
7.5/10
Posted on May 5, 2025
Nice, new hotel in the Kai Tak stadium complex. It was a challenge getting to the Kai Tak malls (either lots of stairs or a maze on street level) but there is a shuttle bus to Airside mall (near MTR) that is very convenient. Biggest gripe was the “greenwashing”, I.e. a hotel policy that benefits their bottom line but is marketed as saving the earth. Absolutely through the roof here. You actually have to request to have your room cleaned by putting out a sign before 10am each morning. Pictures below of other cringeworthy greenwashing.
Response from Property: Dear Valued Guest, Thank you for your comments. We value your comment on facilities and will address it for future improvement. On the other hand, we are also happy that you appreciate our eco-friendly initiatives and joined us to save the planet. Should you require any specific arrangements, our team will be more than happy to assist. Once again, we appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.
Ccccccp
180 Sports Ground View Accessible Room
Stayed in Mar 2025
Traveling with friends
5 review
7.5/10
Posted on Apr 10, 2025
Like the amenities are Elemis branded. However, there is no bathrobes, and I don’t like the shower area is without wall/ a platform. The water is easily spilled all over the toilet.
Response from Property: Dear Valued Guest, Thank you for your comments. We have taken note of your concerns guest services. Your insights are invaluable, and we will review these areas to explore improvements. We will certainly take them into consideration to enhance our guest experience. Once again, we appreciate your feedback and hope to welcome you back for a more enjoyable stay.
Guest User
Premier Harbour View Room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 14, 2025
Clean and spacious. Very close to the stadium. Friendly staff.
Response from Property: Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back to Dorsett Kai Tak, Hong Kong in the near future.
Kingsley Siu
180 Sports Ground View Accessible Room
Stayed in Feb 2025
Couple
19 review
9.5/10
Amazing
Posted on Mar 18, 2025
Overall the hotel is grand, clean and luxury. Staff is friendly, breakfast buffet is great. The bar view and staff is great and friendly, got recommended on the drinks. Got shuttle to AIRSIDE, easy yo access Would come to stay again
6/7
Response from Property: Dear Kingsley, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Your compliment is a great motivation for all of us to strive for even better services in the future. In the future we will continue to deliver the best services to all our guests in Dorsett Kai Tak, Hong Kong. We hope to welcome you back soon.
Guest User
180 Sports Ground View Accessible Room
Stayed in Feb 2025
Business traveler
2 review
9.0/10
Great
Posted on Mar 23, 2025
This hotel is fantastic! The service, food, and amenities all exceeded my expectations. While the location in Kaitak is not ideal due to ongoing rapid development, I can't rate it any higher for now. The shuttle bus is an amazing touch as the area improves over time. I look forward to seeing how things change in the future. All in all, I will visit again.
Response from Property: Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Your compliment is a great motivation for all of us to strive for even better services in the future. In the future we will continue to deliver the best services to all our guests in Dorsett Kai Tak, Hong Kong. We hope to welcome you back soon.
Guest User
Premier Harbour View Room
Stayed in Jan 2025
Couple
6 review
8.5/10
Very Good
Posted on Feb 16, 2025
The interior decoration of room is well thought, especially for the charging hubs, temperature control is well designed. Hotel shuttle is a good arrangement however the driver is exceptionally rude and unprofessional, speeding for multiple times in a 5 minute journey and talk about other customers behind their back over walkie talkies.
Response from Property: Dear Valued Guest, Thank you for your review regarding your recent stay at Dorsett Kai Tak. It is really nice to know that you had an enjoyable stay with us. However, we sincerely apologize for the behavior of the shuttle driver during your journey. We take such matters seriously and will address your concerns with our transportation team to ensure that all staff always maintain a professional demeanor. In the future we will continue to review and improve our services and offerings to ensure everyone a great staying experience with us. Thank you!
Terrylaw
Premier Harbour View Room
Stayed in Jan 2025
Couple
12 review
9.5/10
Amazing
Posted on Feb 15, 2025
Great view just next to the stadium. Location was nice. There are shuttle bus runs every 30 min. Hygiene was fair. The bedsheet was stained. Staff are helpful in replacing it on request.
Response from Property: Dear Valued Guest, Thank you very much for your great comments. We are truly happy to know that you had a delightful stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Kai Tak, Hong Kong. We look forward to welcome you back to our hotel in the near future. In the future we will continue to deliver the best services to all our guests in Dorsett Kai Tak, Hong Kong. We hope to welcoming you back soon.
euxyn ben
Premier Harbour View Room
Stayed in Dec 2024
Family
6 review
9.5/10
Amazing
Posted on Feb 6, 2025
Overall stay 9 days is awesome, comfort and relax. Staff all are spontaneous and went extra miles. The only downside is the location, has to walk about 15 mins from Song Wong Toi. Hope the shuttle bus can increase the frequency.
Response from Property: Dear Valued Guest, Thank you for your review regarding your recent stay at Dorsett Kai Tak. It is really nice to know that you had an enjoyable stay with us. We have taken note on your comments about the shuttle bus frequency, and we will continue to strive for necessary improvement on that area. We will keep up with our services to deliver all our guests a feel-good stay experience to all of our guests. We will continue to deliver the best services to all our guests in Dorsett Kai Tak, Hong Kong. We hope to welcome you back soon.
Kevin
180 Sports Ground View Accessible Room
Stayed in Jun 2025
Family
2 review
9.0/10
Great
Posted on Jul 28, 2025
Need to improve areas : 1. The fringe is not cold enough. That is due to the closed enviornment inside the wooden cabinet leading to very hot temperature. Therefore, the fringe cannot operate in good condition. I have to open the cabinet and release the heat such that the fringe can make drinks cooler. 2. Not enough hook at wall. Simple, you can add two more. 3. Pillow better provide 4 instead of 2, as too soft and flat. 4. Environmental friendly driven, is good and appreciated.
Response from Property: Dear Valued Guest, Thank you for your comments. We have taken note of your concerns regarding room and facilities. Your insights are invaluable, and we will review these areas to explore improvements. Should you require any specific arrangements, our team will be more than happy to assist. Once again, we appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.
Anonymous User
180 Sports Ground View Accessible Room
Stayed in Apr 2025
Couple
2 review
8.0/10
Very Good
Posted on Jul 12, 2025
Very nice view of the great stadium
Response from Property: Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Your compliment is a great motivation for all of us to strive for even better services in the future. In the future we will continue to deliver the best services to all our guests in Dorsett Kai Tak, Hong Kong. We hope to welcome you back soon.
Guest User
180 Sports Ground View Accessible Room
Stayed in Jun 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jul 28, 2025
Amazing! Locations, cleanliness, and the night view were just great. But there weren't toothbrushes for the amenities. It was only a disappointment for me.
Response from Property: Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Your compliment is a great motivation for all of us to strive for even better services in the future. In the future we will continue to deliver the best services to all our guests in Dorsett Kai Tak, Hong Kong. We hope to welcome you back soon.
Niji Leung
180 Sports Ground View Accessible Room
Stayed in Jun 2025
Solo traveler
6 review
8.5/10
Very Good
Posted on Jul 25, 2025
The rooftop pool is lovely, and the hotel enjoys a convenient location right next to Kai Tak Sports Park and nearby retail shops. Our room offered a great view of the Kai Tak Stadium. However, the room was uncomfortably humid—it felt sticky at all times, even with the air conditioning on.
Response from Property: Dear Valued Guest, Thank you for your comments. We have taken note of your concerns regarding room and facilities. Your insights are invaluable, and we will review these areas to explore improvements. Should you require any specific arrangements, our team will be more than happy to assist. Once again, we appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.