Find 5-Star Hotels in Hoi An

Extraordinary! It was our second stay and we are once again delighted. The service is outstanding. All the staff are helpful and courteous. The breakfast selection is very varied and delicious. We were able to rent a bike for free every day and explore the city. There were even two free cocktails in our room every day. For the New Year there was a lion dance in the lobby, our daughter was thrilled. We will be back again!

THis wasnt a particularly great experience. The hotel is located quite far from the city and it is inconvenient and somewhat expensive to make trips. The proximity to vinwonder is great but we would locate ourselves for long in this property in future. Executive Suite room wasn't special. The outer area should have a bed in place IMO. Facilities and cleanliness is good. Facilities wise, they are lacking play activities for children. Service was okayish. The staff seemed to be struggling to manage expectations and general flux of guests. Were quite disorganized. They should seriously consider hiring a good management team to take care of reception. Food is restaurant was nothing special and took forever to arrive. I didnt enjoy the experience much compared to our experience in similarly expensive properties in Thailand in past.

Everything at grand sunrise is impeccable and I can't wait to return again! Kathy, our designated guest relation officer was really awesome and helpful since the moment we arrived! She was bubbly and always made a point to check in on us everyday and where we are going and gave her advice on weather conditions since we came during the rainy seasons. She was also very sweet and kind to offer to help me get the welcome cookies after i asked her where I could get it. We stayed here for 5 nights amd everything was commendable from breakfast, room service, laundry service, staff service and down to the massage. I was reallt surprise by the beef fried rice that we ordered from room service and literally the best fried rice ever i tasted and we had to order 2 nights in a row. The hotel also provided shuttle service to the old town which makes it really convenient. Throughout my stay, I felt safe, clean, comfortable and relax and I will definitely chose to stay here all over again. If the gym facility was bigger and have more equipments that will be a bonus! Not a biggie as there's other gym options available around the area.

The location is good, just 15 mins from ancient town by walk. The room is clean. The breakfast has lots of choice and the food is nice. I had left my wallet in the hotel but the staff helped me to safe keep it and return to me with verification.

Quaint little hotel that’s beautifully appointed. Huge room and bathroom with vintage claw bathtub. Walkable to the main street and the old town. Friendly attentive service as well. Small pool but we didn’t spend time there. Perfect place to start and end your Hoi An adventure!

We had an amazing time at Renaissance! The staff were so helpful, a special mention to Tran who assisted us with a big smile during our time in beautiful Hoi An. The hotel even provides a shuttle bus for guests to-and-fro Hoi An Old Town.

Definitely recommend Mulberry, it is close to old town yet not too close, very convenient to get Grab and there are also shuttle buses to old town or beach. The entire ambience of the place is top notch, love the beautiful timeless decoration and design. It is well kept and clean, the staff are polite. The room is big and bed very comfortable. I have a lil balcony overlooking the pool, which is very comfortable and relaxing. There is also an adequate gym, 2 swimming pools, and good variety of breakfast buffet. If you are looking for a place in Hoi An, honestly, look no further. Mulberry resort is a good one.

It was great from the moment they opened the car door for us to the time they put us in the car with our driver. The welcome lemon drink was delicious and the customer service was great, Especially from Hien. Hien was really kind to us on our stay, great example of excellent service. The room was great as well & the pools. They also can help your organize your tours. ~Mei

Check-in was very quick, which is always appreciated. The indoor garden area is a real oasis, with a well-kept pool and spaces for playing and reading. The room itself is great: a comfortable and spacious bed, with no disturbing noises, which allowed me to rest perfectly. The bathroom was also in excellent condition and the facilities were of high quality. In addition, the breakfast is varied and delicious, a perfect way to start the day. However, the only drawback was the location of the hotel. It is located on a small island about a kilometer from the city center of Hoi An. This means that for any activity or entertainment, you need to travel to the city. Although there is a traditional evening show on the island, the offer is limited and seems to be designed to attract guests of the hotel and the nearby shopping center. Most visitors prefer to go to Hoi An, which is much more attractive and vibrant. In short, although the hotel is of high quality and offers a pleasant experience, the location may be a factor to consider if you are looking for more entertainment and nightlife options. My stay at the hotel was generally good, but I had an unpleasant experience with the shampoo, gel and conditioner containers which were made of ceramic. These were placed on the bathtub, and when trying to bathe comfortably, one of them fell and broke. This was not only inconvenient, but also posed a risk of accident, especially in a bathroom where it is common to be barefoot. To top it off, the hotel charged me an excessive amount for the broken container, which I found unfair. In many hotels, the dispensers are made of plastic to avoid accidents like this. I think they should consider changing to safer materials for the comfort and safety of guests. In short, although the hotel has positive aspects, the choice of materials for the bathroom products left a lot to be desired.

Great location. Breakfast was diverse choices. Love the fresh seasonal fruits and sweet corners, and organic nut milk. Latte and Vietnamese coffee were delicious also. All staff were friendly, attentive and polite. The best part is noise cancellation, hardly hear anything from corridor and nearby street. Pool was clean with great tropical setting. Definitely come back.