Family Friendly Hotels in Hoi An

This hotel is in the absolute best position. We were a little disappointed in our room location, as we booked about 8 months ago and asked for a ground floor room with a river view. We also paid top $$ in full 8 months ago. So, when we were put in basically the furtherest room from the pool on the second floor we were disappointed. The rooms are very nice, and the free mini bar replenished daily was a lovely surprise. The restaurant breakfast was amazing, you could not ask for anything more. The pool area is stunning, but unfortunately, due to the dark grey tiling, it was extremely hot and uncomfortable (also the pool water was very warm, which I know can not be helped). We did try and book a couple of trips through the hotel, but they did not seem overly interested in this service. I also tried to contact them several times before arriving to arrange airport transfers, but never got a reply. However, all staff encountered were polite. In summary, I would definitely return to this hotel if offered at a reasonable rate. Mainly due to the location.

Hotel itself is clean and well maintained. Breakfast. Was particularly good … location is a little far from Hoi An but, getting a grab is very easy. The staff are friendly but speak very limited English. I asked them to help booking golf for me, they said yes yes yes … I arrive to the golf club the next day and no booking. Love Vietnam and the central area but, will choose another hotel next time.

Good location, 5 min walking from the Hoian old town. It's a resort style with a swimming pool in the center, surrounded by different buildings of rooms. Suites are located on ground floor within the lobby building with a bigger TV screen and backyard accessing to the pool. The rare building rooms are normal standard, kind of dated. Buffet breakfast offers western and Vietnamese food, mediocre level.

The hotel is overall really nice! We love our room plus the complimentary herbal hot water where you can dip your feet after a long day. The old town is not that walkable from where the hotel is located. You need to take a short Grab ride. The breakfast included in the room is not so good too I guess because it’s ala carte and there’s not much options, so maybe better to just eat outside or order from their restaurant.

It was great from the moment they opened the car door for us to the time they put us in the car with our driver. The welcome lemon drink was delicious and the customer service was great, Especially from Hien. Hien was really kind to us on our stay, great example of excellent service. The room was great as well & the pools. They also can help your organize your tours. ~Mei

Everything at grand sunrise is impeccable and I can't wait to return again! Kathy, our designated guest relation officer was really awesome and helpful since the moment we arrived! She was bubbly and always made a point to check in on us everyday and where we are going and gave her advice on weather conditions since we came during the rainy seasons. She was also very sweet and kind to offer to help me get the welcome cookies after i asked her where I could get it. We stayed here for 5 nights amd everything was commendable from breakfast, room service, laundry service, staff service and down to the massage. I was reallt surprise by the beef fried rice that we ordered from room service and literally the best fried rice ever i tasted and we had to order 2 nights in a row. The hotel also provided shuttle service to the old town which makes it really convenient. Throughout my stay, I felt safe, clean, comfortable and relax and I will definitely chose to stay here all over again. If the gym facility was bigger and have more equipments that will be a bonus! Not a biggie as there's other gym options available around the area.

Booked the grande delux room.Rooms are spacious, beautiful view and super clean. Robes and towels are nice and fluffy. Great location for walks and near old Town. Bicycle is available. Breakfast is ok.

Quaint little hotel that’s beautifully appointed. Huge room and bathroom with vintage claw bathtub. Walkable to the main street and the old town. Friendly attentive service as well. Small pool but we didn’t spend time there. Perfect place to start and end your Hoi An adventure!

We had an amazing time at Renaissance! The staff were so helpful, a special mention to Tran who assisted us with a big smile during our time in beautiful Hoi An. The hotel even provides a shuttle bus for guests to-and-fro Hoi An Old Town.

Check-in was very quick, which is always appreciated. The indoor garden area is a real oasis, with a well-kept pool and spaces for playing and reading. The room itself is great: a comfortable and spacious bed, with no disturbing noises, which allowed me to rest perfectly. The bathroom was also in excellent condition and the facilities were of high quality. In addition, the breakfast is varied and delicious, a perfect way to start the day. However, the only drawback was the location of the hotel. It is located on a small island about a kilometer from the city center of Hoi An. This means that for any activity or entertainment, you need to travel to the city. Although there is a traditional evening show on the island, the offer is limited and seems to be designed to attract guests of the hotel and the nearby shopping center. Most visitors prefer to go to Hoi An, which is much more attractive and vibrant. In short, although the hotel is of high quality and offers a pleasant experience, the location may be a factor to consider if you are looking for more entertainment and nightlife options. My stay at the hotel was generally good, but I had an unpleasant experience with the shampoo, gel and conditioner containers which were made of ceramic. These were placed on the bathtub, and when trying to bathe comfortably, one of them fell and broke. This was not only inconvenient, but also posed a risk of accident, especially in a bathroom where it is common to be barefoot. To top it off, the hotel charged me an excessive amount for the broken container, which I found unfair. In many hotels, the dispensers are made of plastic to avoid accidents like this. I think they should consider changing to safer materials for the comfort and safety of guests. In short, although the hotel has positive aspects, the choice of materials for the bathroom products left a lot to be desired.