Hotel Nikko Saigon Reviews

Response from Property: Dear Travel with Ms Oh, Thank you for sharing your wonderful feedback! We are delighted to hear that you had a pleasant stay with us. It's great to know that you found our service up to standard, and that you enjoyed the easy access to amenities, as well as the helpfulness of our staff.We truly appreciate the time you took to share your experience with us.Look forward to seeing you again in the near future.Sincerely,Hotel Nikko Saigon

Response from Property: Dear wb488641, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us and that you found our hotel clean and our staff friendly. We look forward to welcoming you back on your next visit!Best regards,Hotel Nikko Saigon

Response from Property: Dear Ms Regina, Thank you for sharing your feedback regarding your time at Hotel Nikko Saigon!Your satisfaction is our top priority, and we are very pleased to receive your comments about our warm services and helpful staff. Thank you for your trust and we hope to have you again very soon. Sincerely,Hotel Nikko Saigon

Response from Property: Dear GERARD, Thank you for your wonderful feedback! We are thrilled to hear that you had such a pleasant experience with us. It is fantastic to know that our reception, restaurant, and main door staff were able to assist you with your enquiries and make your stay more enjoyable. Your kind words about our team and their friendly service are truly appreciated.We look forward to welcoming you back for another memorable stay. Should you decide to cook during your next visit, we are always here to assist with anything you may need.Thank you once again for choosing to stay with us.Best regards,Hotel Nikko Saigon

Response from Property: Dear siravudh, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay in our large, clean rooms and appreciated the Japanese ambiance we strive to create.Our team takes great pride in providing excellent service, and your kind words are truly motivating. We look forward to welcoming you back on your next visit!Warm regards,Hotel Nikko Saigon

Response from Property: Dear JoJoT, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had a pleasant stay, despite your late arrival. It's great to know that you found the check-in process quick and easy, and we’re glad you enjoyed the suite upgrade, comfortable bed, and bathroom.We also appreciate your kind words about our staff and their multilingual abilities, as well as the room service being a convenient option for late-night arrivals. We're delighted that you enjoyed our breakfast and we hope to continue to improve for your next visit.Thank you once again for staying with us, and we look forward to welcoming you back soon!Warm regards,Hotel Nikko Saigon

Response from Property: Dear Valued guest,Warmly thank you for sharing your experience with us. We are very glad to learn that you had a satisfying time at Hotel Nikko Saigon. We look forward to welcoming you back in the near future.Sincerely,Hotel Nikko Saigon

Response from Property: Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Nikko Saigon

Response from Property: Dear Valued Guest, Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide excellent service, and we're so glad that you felt welcomed by our staff. We truly appreciate your comments and hope to have the pleasure of welcoming you back to our hotel in the future!Sincerely, Hotel Nikko Saigon

Response from Property: Dear WingHong II, Thank you for taking the time to share your feedback. We greatly appreciate your kind words about our hotel and the service provided, as well as your recognition of the comfortable room.However, we deeply regret to hear about your experience with the room upgrade. Please accept our sincerest apologies for any misunderstanding or inconvenience caused. It is certainly not our intention to provide anything less than the best experience for our guests, and we understand how this situation could have negatively impacted your stay.We will review the details of your case with our team to ensure that similar issues are prevented in the future. Your feedback is invaluable as we continuously strive to maintain the high standards associated with the Nikko brand.We hope that despite this issue, you were able to enjoy your overall stay with us. Should you have any further concerns or if there’s anything we can assist with, please don’t hesitate to contact us directly. We would love to welcome you back and provide the level of service you expect from Hotel Nikko Saigon.Thank you again for your feedback.Best regards,Hotel Nikko Saigon

Response from Property: Dear yee tian, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a lovely experience with us and that you appreciated the cleanliness and impeccable service throughout the hotel. It was our pleasure to host you, and we’re so happy you enjoyed your stay. We look forward to welcoming you back for another memorable visit!Sincerely,Hotel Nikko Saigon

Response from Property: Dear Doyeong, Thank you for taking the time to share your feedback! We’re glad to hear that you found our location convenient for exploring the main attractions of Ho Chi Minh City and that our staff provided you with friendly and welcoming service.We sincerely apologize that the seafood buffet did not meet your expectations this time. Your comments are important to us, and we will make sure to pass them along to our culinary team for review and improvement. We truly value your loyalty, and we hope to have the opportunity to provide you with a better dining experience on your next visit.Thank you again for your feedback, and we look forward to welcoming you back soon!Sincerely,Hotel Nikko Saigon

Response from Property: Dear Carl,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Nikko Saigon

Response from Property: Dear Leeven, Thank you for the great review of our hotel! We are glad that you had a time with our service, and we hope to see you again very soon.Sincerely,Hotel Nikko Saigon