18-35 Wakakusa-cho, Higashi Ward, Hiroshima City, Hiroshima Prefecture, 732-0053, JapanSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very Good
239 review
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Verified reviews
Location8.8
Amenities8.0
Service8.5
Cleanliness8.4
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All reviews(239)
Positive reviews(220)
Reviews with photos/video(71)
Great value for money(38)
Great location(27)
Convenient location(26)
Tasty dinner(25)
Perfect for business trips(9)
Easy to get around(8)
Relaxing hot springs(7)
Strange smell in room(6)
Negative reviews(19)
vivisoo
Standard Twin Room-Non-Smoking
Stayed in Apr 2025
Travel with friends
17 review
8.0/10
Very Good
Posted on May 30, 2025
This hotel is really outdated honestly but you get what you paid for. One of the beds advertised happened to be a sofa bed, which was honestly ridiculous because the hotel didn’t clarify this. Location was good but the cleanliness could be better.
Fulgencio Pol
Standard Single Room-Non-Smoking
Stayed in Mar 2025
Solo travelers
70 review
9.5/10
Amazing
Posted on Apr 15, 2025
This hotel has a unique way of serving people, on my travel around the world never a hotel give a dinner for their guest only this one, dinner and breakfast is free, although they open their check in process late @4 pm and very strick about it, you you can plan ahead just leave your bags to them and then get your plan early then return after 4 pm. The room is small but clean and organized, hot water is very strong so be careful. The location is in the neighborhood about 8 mins walk toward the train station. They have a big bath area with hot tub and dry sauna. I recommend this hotel to all traveler in hiroshima.
6/10
^Ki@
Standard Single Room-Smoking
Stayed in Mar 2025
Solo travelers
15 review
10.0/10
Outstanding
Posted on Apr 19, 2025
Good service and very polite for front desk service. Contain dinner and breakfast for free is best service. Food and drink is sufficient and delicious.
Onsen is clean and comfortable, water temperature is adequate. Very satisfactory for overall accommodation.
Happy wanderer from Hong Kong
Standard Single Room-Non-Smoking
Stayed in Feb 2025
Solo travelers
20 review
9.5/10
Amazing
Posted on Mar 30, 2025
Not the regular type of hotel I usually book but find this is an interesting hotel with an atrium like open air corridor.
The only hotel that offers free dinner I ever stayed in (at least 300 around the world)
Breakfast is also included and offer lots of food.
Small public bath but hotel has a way to keep it not too crowded.
Small room with compact bathroom, providing all things that a traveler would need.
Heard the trains running but bearable, there was another noise from a machine outside that was louder.
Friendly and helpful staff, at front desk and at restaurant, good to feel that they are devoted in their jobs.
Except one, most staff do not speak English, but they tried their best to help. Thank you 😊🙏🏻
Really good value for what they charge!
P/S the rooms would look more modern if the quilt cover is just in white or taupe cotton instead of the frilly pinkish cover :)
Guest User
Standard Twin Room-Smoking
Stayed in Apr 2025
Couples
1 review
3.0/10
Posted on May 4, 2025
Be careful, as the reviews here that mention free breakfast are probably fake.
There is no free breakfast or dinner here! The distance from Hiroshima Station is the only good thing about this hotel.
We booked a non-smoking room and ended up in a smoking room. The smell was very unpleasant, not just of smoke, but of rotting meat.
The room was so small you need to keep your luggage on the bed or shelf.
The fridge was broken.
The whole hotel looks outdated.
Even though we were on the 12th floor, we could hear the trains very loudly.
All in all, I wouldn't recommend anyone sleep here.
Guest User
Standard Double Room-Non-Smoking
Stayed in Mar 2025
Couples
1 review
9.5/10
Amazing
Posted on Apr 6, 2025
Pleasant surprise that they offer dinner (along with breakfast) and onsen facilities. Room was small, but clean. Nice location, close to the Hiroshima Main train station. Tatami flooring, so take off your street shoes when inside. Had a nice working heater for the cold days.
Guest User
Standard Twin Room-Smoking
Stayed in Oct 2024
Family
28 review
10.0/10
Outstanding
Posted on Nov 2, 2024
Close to train station. Free dinner and breakfast were really nice
Ramon
Standard Twin Room-Smoking
Stayed in Feb 2025
Solo travelers
31 review
8.5/10
Very Good
Posted on Mar 16, 2025
This was the 3rd Universal Hotel I stayed (Kyoto and Okayama). Location is good, about 400 meters from Hiroshima station. This hotel and the one in Kyoto are like an apartment building, opened to the outside. Even though the room was comfortable, once out the door you could feel the cold of the exterior.
The food was standard in all the universal hotels although in the ones here and Kyoto the food was hot whereas in Okayama was cold. The room included breakfast and dinner though.
All things considered, I would stay in the Universal hotels again.
徐淑娜
Standard Twin Room-Non-Smoking
Stayed in Dec 2024
Travel with friends
1 review
9.0/10
Great
Posted on Jan 14, 2025
2 Bed guest room is really small.
The public bathplace lock requires coin but the front desk didn’t tell uS A lot of people also had no idea about this.
Guest User
Standard Single Room-Non-Smoking
Stayed in Nov 2024
Solo travelers
5 review
8.0/10
Very Good
Posted on Dec 28, 2024
Very close to the train station. Room was clean. Free meals are a nice bonus but I would rather eat outside next time.
Zeifellt
Standard Single Room-Smoking
Stayed in Feb 2025
Solo travelers
35 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Price point is reasonable. Satisfied with my stay. Would book again.
Travel Liker
Standard Single Room-Smoking
Stayed in Oct 2024
Family
8 review
10.0/10
Outstanding
Posted on Dec 3, 2024
Delicious breakfast and dinner
Close to JR station from 5 mins walk
Hotel room clean and tidy up
Highly recommend
Liudmila
Standard Single Room-Non-Smoking
Stayed in Sep 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Oct 27, 2024
This hotel is literally THE BEST!! First of all the rooms are quite spacious for Japan. There’s even a couch!! Comfortable bed! And what I liked the most - they offer not only bare but dinner. And it’s super delicious! Breakfast is also super good, traditional Japanese cuisine: tamagoyaki, nori, rice, vegetables, potato salad… And last but not least: location! It’s so close to Hiroshima station, you can hop on Shinkansen whenever you like (as ab international tourist I had JR pass which I highly recommend).
Also I would like to mention that the hotel has one English speaking guy from stuff (sorry didn’t ask his name) and I want to thank him so much for his help!
Katkuro
Standard Single Room-Non-Smoking
Stayed in Feb 2025
Family
4 review
8.5/10
Very Good
Posted on Mar 25, 2025
Value for money, good location, in the city center.
MUATWEE
Standard Twin Room-Smoking
Stayed in Aug 2024
Business travelers
2 review
8.5/10
Very Good
Posted on Sep 16, 2024
Reasonable price and near Hiroshima Station just 400 meters. Staffs are kind to help foreigners.
The hotel price included both breakfast and dinner but very crowded in the morning.