Helun Boutique Hotel

Helun Boutique Hotel Reviews

Helun Boutique Hotel

No.2-8 Building 1, Jinse Shui'an, Renmin Road, Hekou, Yunnan, ChinaView Hotel Details
Helun Boutique Hotel
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Helun Boutique Hotel Guest Reviews

4.3/5
72 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(72)
Positive reviews(65)
Reviews with photos/video(10)
Clean and tidy(17)
Awesome rooms(16)
Friendly owner(13)
Convenient location(13)
Awesome stay(10)
Great value for money(9)
Great location(9)
Negative reviews(7)
Tran Huong Tra
Theme Standard Twin Room
Stayed in Aug 2024
Travel with friends
1 review
4.5/5
Great
Posted on Sep 8, 2024
Good for foreigners
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Wnder
Double Room
Stayed in Sep 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The best hotel we’ve stayed in for the price we pay. Owner was really nice and generous in sharing pu er tea culture and tea with us too!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Double Room
Stayed in Aug 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Oct 31, 2024
Located near the immigration. If you are on foot, you have to enter the front from the car park and go to the third floor. The staff is super friendly. The room is super clean and modern. It looks like a love hotel as there are some amenities offer. Also there is a deposit for key, you will receive back the deposit when check out.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Lsaan
Discount Twin Room
Stayed in Jul 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The service is very good and the room environment is beautiful. It is my first choice every time I come here. The price is not expensive. It is also very close to the food street. You can eat when you go out. I recommend you to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Double Room
Stayed in Jul 2024
Solo travelers
46 review
4.7/5
Amazing
Posted on Aug 13, 2024
A taxi from the train station to the hotel costs 16 yuan. There are only offline taxis in Hekou. There are no Didi taxis or Gaode taxis available. Taxis are relatively standard. The hotel is very close to the old Hekou railway station and the customs. It is nearby There are restaurants, coffee shops, and Vietnamese specialty shops. It's not far from the commercial pedestrian street. You can get there within walking distance. The hotel is pretty clean. It's relatively large, has many rooms, and is air-conditioned. The front desk service is patient and responsible.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Vu Hong Phong
Discount Twin Room
Stayed in Jun 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on Jul 26, 2024
It's very close to the border. With such a price, I didn't have high expectations. I just wanted to catch the early train the next morning, so I can't give it too much comment.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Phil_K
Theme Double Room
Stayed in Feb 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Hygiene: The room is very clean and tidy Environment: The surrounding area is quite quiet, close to the Hekou Port and the Sino-Vietnamese Food Street. Binhe Pedestrian Street, Vietnam Street, etc. are very close and easy to walk. Reachable Service: Quick check-in/check-out Facilities: Everything you need is there Others: Very happy accommodation experience in Hekou
Original TextTranslated by Google
6/11
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Yizhixiaochen520
Theme Round-bed Room
Stayed in Jul 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Everything about the inn is good and cost-effective. The only thing is that the location is a little bit off!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Pingzijiangjiangjiang
Theme Suite
Stayed in Jul 2024
Family
15 review
2.0/5
Posted on Aug 15, 2024
horrible? Fortunately, the bedding is still usable. The bathroom facilities are very old and noisy, the hygiene is in a mess, and the corridors are dark, giving it a feeling of the 1980s and 1990s... There was no service at the front desk when I checked in, but the lady who checked out was quite polite. I haven’t encountered a hotel that charges a deposit for a long time. Not recommended to stay
Original TextTranslated by Google
Response from Property: Hello, if the shower switch is broken or loose, there will be a dripping sound. However, as long as you report it to our hotel, we will replace it as soon as possible. If it is hygienic, we also wash the carpet frequently, but some stains cannot be washed away. The deposit is because there are consumer goods in our hotel rooms
Guest User
Theme Standard Twin Room
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 16, 2024
It's very close to the entry and exit points. It's quiet in the food court and very convenient for traveling. The hotel has its own parking lot, which is convenient. The service staff is friendly, the room is tidy, and the carpet is new. It is highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and support of our hotel. Welcome to visit us next time
Guest User
Theme Suite
Stayed in Jun 2024
Travel with friends
38 review
4.3/5
Very Good
Posted on Jul 16, 2024
Overall, I'm quite satisfied. The only thing that needs improvement is that the location is a bit hard to find. Everything else is pretty good. Overall, I can recommend it to friends who want to visit Hekou Port.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Double Room
Stayed in Jul 2024
Couples
18 review
4.2/5
Very Good
Posted on Aug 21, 2024
Very good value for money Close to the border with Vietnam Excellent wifi
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Jinjifengdiqihuangong
Double Room
Stayed in Sep 2023
Solo travelers
32 review
4.2/5
Very Good
Posted on Nov 22, 2023
The hotel is very close to the port, but in a quiet and not noisy place. The location alone is good. The room size is suitable, the hygiene is OK, the bedding is good, and the air-conditioning effect is very good. It's pretty good for one person. The disadvantage is that if you take a shortcut, you have to pass through an underground parking lot, and the dark road makes people uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. There is also a well-lit staircase at the entrance of the parking lot to the main entrance of the hotel. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Theme Standard Twin Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Clean and tidy, air conditioning has good cooling effect.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Chengxian
Discount Twin Room
Stayed in Jul 2023
Solo travelers
8 review
4.7/5
Amazing
Posted on Aug 17, 2023
Good equipment, less than 5 minutes from the port, good location... The only drawback for non-smoking guests is that the pillowcase has a slight cigarette smell, but the price-performance ratio is still worth it!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. It should be that the pillow core cannot disperse the smell quickly. If this happens, you can tell our front desk staff and we will replace the pillow core for you. The improvements will live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!