Phase II jingronghui, No.169 Xiadong Street, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
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Chengdu Taikoo Li IFS Joya Hotel Guest Reviews
4.8/5
Excellent
5172 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5172)
Positive reviews(5109)
Reviews with photos/video(1904)
Delicious breakfast(470)
Friendly front desk staff(266)
Convenient for shopping(232)
Well designed(212)
Elevator was OK(164)
Excellent afternoon tea(119)
Loved the night views(67)
Located downtown(64)
Negative reviews(63)
Daryl
Elegant Queen Room
Stayed in Jun 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Location is very good, near Tai Koo Li and Chunxi Road shopping district
Metro is convenient, is located in the middle of Chunxi station & Dongmen Station.
Response from Property: "Even the rain doesn't know the spring Xuan, and the summer is deep when it is sunny." The hotel is located in the southeast corner of Taikoo Li, Chengdu's bustling business district, the high-altitude lobby area is located on the 37th floor, where you can see the skyline of the entire Chengdu city center, and the lobby area is set up with a Chinese tea art area, a cup of warm Sichuan tea for the Xiyue travelers from afar, to create a secluded residence for you in the downtown area, to find the peace that has been lost in the depths of your heart, looking forward to your next visit, I wish you Xiyue always there, happy life!
Harrison86
Classic Double Room
Stayed in Jun 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jun 9, 2024
During my recent two-day stay, I occupied rooms 3503 and 2308. Room 3503 offers a splendid high-rise view of the street, whereas room 2308, though lower in elevation, boasts a more elegant layout with soothing potted plants and lighting right at the entrance. The mini-fridge stocked with complimentary snacks and beverages was a nice touch, and the attentive service from the hotel’s dedicated CTrip.com concierge, along with the helpful bellboys at the lobby, enhanced my experience. However, the wait for the elevators was a bit tedious. The building has three passenger elevators and one service elevator, with two designated for Quanji Hotel guests and one and the service is for Xiyue guests. Since the two elevators for Xiyue are unlinked to each other, guests often press both buttons, leading to prolonged waits and repeated door openings. A potential solution could be to either share one guess elevator between Quanji and Xi Yue or to coordinate the passenger and service elevators better. Despite this, I would happily return for another stay.
Response from Property: Meeting is like a beautiful encounter, leaving the most precious memories, the hotel rooms are located on the 23rd to 36th floor, whether it is day or night has a wonderful view, from the lobby window to look out, Chengdu Ocean Taikoo Li adhere to the design concept of "modern interpretation of tradition", the cultural spirit into the architectural community, modern and traditional collision, It has also achieved the "New Oriental elegance" lifestyle of Xi Yue in Chengdu Taikoo Li. Your stay has filled us with joy and we are looking forward to seeing you again at Taikoo Li Xiyue Hotel, Chengdu, together with the beautiful skyline!
GPsan
Classic Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Would like to share my experience at Cheng Du Taikooli IFS Joya Hotel. Super pleasant experience here for myself and my family. Especially with the warm hospitality of 小马 & Mia, hosting us and making us feel at home even with a little one that we had, they accommodated to our many requests. Highly recommend any one to stay at this Hotel 🤩
Response from Property: Dear guest,We are truly delighted to hear that you and your family had a super pleasant experience at Cheng Du Taikooli IFS Joya Hotel. It warms our hearts to know that our team members, Mia, provided warm hospitality and accommodated your various requests, making you feel at home even with a little one. Your high recommendation means a great deal to us. We look forward to welcoming you back in the future and providing you with another outstanding stay.Best regards
wongisaac
Classic Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 17, 2024
Very comfortable stay in this hotel. I'm impressed how thoughtful and warmth with the frontline staff here. Attached handwritten by the staff when they cleaned up my room. Will comeback again
Response from Property: "Jincheng silk tube day after day, half into the river wind and half into the clouds" Dear guest officer, Chengdu Taikoo Li Xiyue Hotel is very happy to meet you in May Rongcheng, your encouragement is the driving force for us to continue to move forward, pay always rewarded, service never ends, I just hope we do all this you can like. "Nine days out of Chengdu, thousands of doors into the drawing." One side of the water and soil raises one side of the people, Xiyue is looking forward to your next encounter in Chengdu, the land of abundance~
tOnToN artist
Classic Double Room
Stayed in Oct 2024
Family
20 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Hotel location is superb. Near to Taikooli. A lot of restaurants around. Easy access to Train station. Staff are very helpful, too. Enjoy my time there
Response from Property: Meeting you for the first time is like returning an old friend. "Dear guest, your appreciation makes us extremely proud. Our attentive service in every detail is only for your comfortable stay. The Chengdu Taikoo Li Hotel, with its unique geographical location and attentive service, is deeply loved by guests. We sincerely invite you and your family to stay again. Xi Yue looks forward to meeting you again~
travelleris
Classic Double Room
Stayed in Mar 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Mar 18, 2024
This hotel was a little confusing to find because it's right next to another hotel and they have elevators side by side in what seems to be the same building, but the doorman was able to assist me in going to the right place and up to the 37th floor check in.
Great location - a very short walk away from Taikooli area and near a lot of great restaurants and cafes. clean and comfortable room with a nice smart toilet.
Bilingual staff also helped me order a courier to send my bottles of wine that I had bought at an event in Chengdu back to Beijing, so great service and convenience. At the end of my stay, they even offered a gift of either a cute panda bag, tea or coffee! I chose the coffee because I drink it daily, but the panda bag would definitely be a great souvenir.
Highly recommend if you need a hotel in the bustling Taikooli area and want an upscale experience at a fairly budget-friendly price.
Response from Property: “Wet clothes to wet apricot blossom rain, blowing cold willow wind.” After a journey, always pass by some scenery; stay for a period of time, always leave some stories. In the early spring of Chengdu, Xi Yue met you and wrote a beautiful ending. Thank you very much for your praise to Xi Yue's friends. Also, I hope the story with you at the IFS Xi Yue Hotel in Taigu Li, Chengdu is not over yet, we look forward to seeing you again!
Jihoon
Classic Double Room
Stayed in Jun 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jun 29, 2024
It was my best experience.
Greatest friendly staff (especially Mr. Timi)
Wonderful breakfast (you must have noddles)
And super close by metro
If I have a chance to travel Chengdu again, I will choose the Joya unhesitatingly.
Response from Property: 親愛的客人感謝您選擇入住成都太古裏酒店,很榮幸酒店給您留下了美好的印象,您此次入住的成都太古裏禧玥酒店便是禧玥品牌在蓉城落子的第二家酒店,酒店地處市中心太古裏商圈,俯瞰整個太古裏景緻,我們願在鬧市中為您提供一處幽靜居所,和您一同走入國風,融入成都太古裏禧玥塑造的中國當代城市旅居體驗空間。您對酒店服務工作的肯定,我們十分感激,禧玥一定會更加努力,把最好的服務呈現給您,讓您能有一個舒適,愉悦的入住環境,並且希望您旅途愉快,禧玥順心!
Guest User
Deluxe Business Twin Room
Stayed in Jun 2024
Family
2 review
3.2/5
Posted on Jul 2, 2024
The place is quite strategic for food and shopping. The service is quite good, just as a foreign tourist who does not speak Mandarin is quite a disaster.
On the 3rd day. The air conditioning of our room was off and we were only given a Fan all night.
Response from Property: 親愛的客人感謝您選擇入住成都太古裏禧玥酒店,並抽出寶貴的時間跟我們分享您的入住體驗。很遺憾入住體驗沒能完全達到您的期待,我們深表歉意,「瑕瑜互見,長短並存」,禧玥一直都在向前向上的道路上,我們深知唯有以堅持不懈的努力,方能做得更好,感謝您的寶貴意見,正是您的寶貴意見才是我們不斷進步的方向,祝您禧玥常在,生活愉快!
Guest User
Elegant Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Great location, friendly staff. Had a lovely 2 nights stay
Response from Property: Dear guest, thank you for choosing to stay at the Xiyue Hotel in Taikoo Li, Chengdu and spending your valuable time here to leave a good impression on you. It is an honor that the hotel has left a good impression on you. The Xiyue brand is a high-end brand under Huazhu Hotels Group. The Xiyue Hotel in Taikoo Li that you are staying at this time is the second Xiyue brand hotel in Rongcheng. The hotel is located in the Taikoo Li commercial district in the city center, overlooking the entire Taikoo Li scenery. Located here, the fast-paced commercial district intersects with ancient temples, which has also contributed to Xiyue's consistent "New Oriental Elegant" lifestyle. We hope you can come and go back every time you have fun. We wish you Xiyue a happy life and a pleasant stay!
Guest User
Classic Double Room
Stayed in Apr 2024
Family
56 review
5.0/5
Outstanding
Posted on May 10, 2024
Travelled with family. Had 2 rooms and the hotel was bery good. Location was great and staff friendly
Will definately go back
Response from Property: "Outside the green mountains of Klook, in front of the green water" Dear guests, we are extremely proud of your appreciation, and our attentive service in every detail is only for you to live comfortably. I hope that the greetings and care of Xiyue's friends will bring you a trace of warmth in the fickle weather of May in Rongcheng, not for anything else, just to be proud of being able to leave a short moment in your memory, and look forward to seeing you again, so that Xiyue will bring you a better stay experience!
Guest User
Classic Double Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Great location, Nice service
Response from Property: Dear guest, thank you for choosing Taikoo Li Xiyue Hotel Chengdu among Yunyun Hotels. We have been committed to giving you the best housing experience, and our tireless efforts to make changes are just to make your stay safe, secure, comfortable, and warm as home. Xiyue in general will give you a better and more perfect housing experience. I hope you can come and return with joy every time. I wish you always stay with Xiyue and have a happy life!
MN
Elegant Queen Room
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The stay was very pleasant, I was also offered a complimentary afternoon tea. Great location for exploring Chengdu.
Only the elevator was disappointing as it took too long to arrive.
Response from Property: Thanks for your commend about the hotel location. JOYA hotel is located in ChunXi road near by TAIKOO,it's very convenient to go shopping or eating foods.We are really sorry to hear that you are not satisfied with the elevator. We lookforward to your next visit.
Guest User
Classic Double Room
Stayed in Sep 2024
Business travelers
57 review
3.0/5
Posted on Nov 23, 2024
Somehow almost stuck in the lift with a man smoking.
Response from Property: Dear guest, I'm very sorry to bring you a bad experience. Our hotel is non-smoking, but we really didn't notice that you mentioned someone smoking in the elevator. We will pay more attention to this problem in the future. Thank you very much for your comments on us and look forward to your next stay!
Guest User
Classic Double Room
Stayed in Feb 2024
Couples
7 review
5.0/5
Outstanding
Posted on Mar 2, 2024
I returned to this hotel for another stay. The guest service manager, Mocy( Fang Fang) was very attentive and made our stay very comfortable. She managed to solve the issues which we encountered very quickly.
Response from Property: 親愛的客官,感謝您在芸芸酒店中選擇了成都太古裏禧玥酒店,我們一直致力於給您最好的住房體驗,孜孜不倦的改變努力衹為了你住得安心 、放心、舒心,温暖如同家一般的禧玥,給您更好的,更完美的住房體驗,願您每次都能乘興而來,乘興而歸,祝您禧玥常在,生活愉快
illusion
Classic Double Room
Stayed in Dec 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Would be great if the room come with the safe box.
Mobile safe box doesn't sounds safe enough to me..
Walking distance to taikoo li.
Response from Property: “峨眉山月半輪秋,影入平羌江水流。” 親愛的客人感謝您選擇入住成都太古裏酒店,並抽出寶貴的時間跟我們分享您的入住體驗。關於保險箱的問題,這邊前台也準備有移動保險箱的,如果下次有需要的話,可以致電前台,幫您安排哦,「瑕瑜互見,長短並存」,禧玥一直都在向前向上的道路上,我們深知唯有以堅持不懈的努力,方能做得更好,感謝您的寶貴意見,正是您的寶貴意見才是我們不斷進步的方向,祝您禧玥常在,生活愉快!