No.51 Zhongyang East Street, Aihui District, Heihe, Heilongjiang, 164399, ChinaView Hotel Details
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Yida Hotel Guest Reviews
4.7/5
Outstanding
382 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(382)
Positive reviews(376)
Reviews with photos/video(71)
Awesome amenities(51)
Many amenities(21)
Delicious breakfast(20)
Convenient parking(18)
Friendly front desk staff(16)
Well decorated(12)
Offers pick-up/drop-offs(8)
Perfect for business trips(8)
Negative reviews(6)
Iurii
Light Luxury 2-bed Room
Stayed in Dec 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Jan 20, 2025
It’s a very nice hotel! The stuff is very polite and well trained, the room is big enough and cozy (I also loved the mattress) - it’s winter, however, it’s hot inside. It takes a bit time to get used to light buttons, but it’s okay :)
Response from Property: Дорогие гости, спасибо, что остаетесь с нами в зимние месяцы и оставляете замечательный отзыв! Будучи портовым городом, Хэйхэ обращен к России через реку, а зимние пейзажи живописны. Наш отель всегда стремился предоставить каждому гостю лучший сервис и самые красивые пейзажи, чтобы сделать ваше зимнее пребывание в этом особенном месте незабываемым. Мы с нетерпением ждем возможности приветствовать вас снова, чтобы продолжить знакомство с зимними красотами города.
V Semenov
Light Luxury Queen Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Perfect place. Delicious food. Great location. Thank you for your hospitality. Highly recommended.
Response from Property: Уважаемый гость! Благодарим вас за лояльность! Зимой Черная река, где раздувается снег, и наш отель с видом на российский город обогащает ваше пребывание уникальным видом.Как всегда, мы стремимся предоставлять вам услуги высочайшего уровня, чтобы вы чувствовали, что вас ценят каждый раз, когда вы останавливаетесь в нашем отеле.Мы с нетерпением ждем встречи с Вами снова этой прекрасной зимой
Thomson Lie
Light Luxury 2-bed Room
Stayed in Dec 2024
Travel with friends
27 review
4.7/5
Amazing
Posted on Feb 1, 2025
The hotel is in a good location, close to the river and the morning market, but unfortunately it is closed in winter. There are many restaurants around, with everything to eat. The hotel facilities include clean rooms, high intelligence, automatic windows, etc. The service is good, and there is a free airport pick-up service, which is great value!
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6/7
Response from Property: 【🎈Internet celebrity morning market🚗Free gym🎁】Dear customer, thank you for your support and praise🤗! In Heihe in winter, our hotel's unique geographical location allows you to fully enjoy the ice and snow scenery of the Russian city on the opposite bank🎇. We will continue to improve our service level to create a more warm and comfortable accommodation environment for you💖. We look forward to your visit again to experience the unique charm of this port city together😉.
Chendong Chen Dong
Light Luxury 2-bed Room
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Highly recommended, awesome! ! !
The decoration style is generous and comfortable, and the facilities are all new and high-end. The curtains are automatic, the toilet is heated, the pillows are memory foam, and even the disposable slippers are very comfortable. The toiletries are not only complete but also first-class. In short, it has various high-end decoration configurations, and it is no exaggeration to say that it is no less than a five-star hotel.
The service was also very warm and thoughtful. It was a great experience!
The transportation around is very convenient, and the food in the restaurant on the first floor is very delicious and affordable.
This is my most serious review on Ctrip. I will definitely choose this place next time I come!
Original TextTranslated by Google
Response from Property: 【🎈Internet celebrity morning market🚗300 kinds of breakfast and hearty lunch🎁】Dear customers, thank you for your support and praise🤗! In Heihe in winter, our hotel's unique geographical location allows you to fully enjoy the ice and snow scenery of the Russian city on the opposite bank🎇. We will continue to improve our service level to create a more warm and comfortable accommodation environment for you💖. We look forward to your visit again to experience the unique charm of this port city together😉.
Guest User
Family Theme Suite (Dual TV + Sofa + Tent + Humidifier)
Stayed in Dec 2024
Family
10 review
2.7/5
Posted on Jan 14, 2025
This is not our first time staying here. There are no issues with the rooms, it is still clean and smoke-free. But the rude attitude of the staff is terrible. Breakfast is some kind of quest. When checking in, they do not give you a voucher for food. When entering the dining room, there are no lists, and I do not ask / they do not check right away. We are sitting at the table, they drive us to get vouchers, I look in their mouths, there should be nothing left on the plates - you need to pay 3 times more 😱😄
Original TextTranslated by Google
Response from Property: Sorry for giving you a bad experience, we must not take care of it properly, we specially check the staff schedule during your stay, because your stay is the peak traffic period, the traffic is too big and causes a shortage of manpower, and it is really our negligence that we did not give you meal coupons when you checked in, we have carried out professional training and evaluation of the staff, and carried out corresponding fines, about your feedback about the restaurant fees, after checking, the drink you selected is not self-service, but did not report at the first time, this is really the fault of the staff, We have trained our restaurant staff, and if you look at the recent reviews, no customer has responded to such questions. We look forward to your response, which will help us make further improvements and provide better service to our guests.
Guest User
Light Luxury 2-bed Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
This stay was a perfect experience. The rooms are well-appointed and well-equipped with high-quality facilities. The beds are soft and comfortable for a good night's sleep. The service staff are warm and thoughtful, showing extremely high professionalism from the thoughtful guidance during check-in to meeting various needs during the stay. The catering is rich and diverse, and the fresh ingredients and exquisite dishes for breakfast are impressive. The hotel is in an excellent location with convenient transportation and is within easy reach of surrounding attractions or commercial centers. Highly recommended to all travelers, it is undoubtedly the best choice for accommodation.
Original TextTranslated by Google
Response from Property: [🎈Free pick-up from station/airport🚗Themed parent-child room🎁] Dear customer, thank you for your high praise for our hotel🥰! Winter in Heihe is a feast of ice and snow. The port location of our hotel allows you to enjoy the winter snow scenery of the Russian city on the other side🎇. We will continue to improve our service quality to add more warmth and beauty to your winter trip💁♀️. Looking forward to meeting you again in this white world💖.
Guest User
Light Luxury 2-bed Room
Stayed in Oct 2024
Travel with friends
72 review
4.8/5
Amazing
Posted on Nov 20, 2024
The hotel is very good and can pick you up from the airport. On the return trip, you can take the airport bus to the hotel to pick you up. The location of the hotel is very good. It's very close to the riverside for a stroll to see Russia. It has a good heated footbed and separate wet and dry areas. The shower room has a ceiling with high-heat water spray and the toilet is intelligently heated. The 16 yuan lunch in the restaurant is very rich. It's a pity that the TV can't cast the screen. Everything else is very satisfying!
Original TextTranslated by Google
Response from Property: 【🎈Looking across the river to Russia🚗Free pick-up from station/airport🎁】Dear guests, thank you very much for your love for our hotel😀! In winter in Heihe, the river wind is biting and the buildings in the Russian city on the other side stand tall in the ice and snow, exuding a unique charm🎆. Our hotel will continue to work hard to provide you with a more comfortable accommodation experience and better services💁♀️. We look forward to having you choose our hotel again and enjoy the winter style of this port city together💖.
gzfh
Light Luxury 2-bed Room
Stayed in Oct 2024
Travel with friends
42 review
4.0/5
Very Good
Posted on Nov 13, 2024
The location of the hotel is good. It is not far from the riverside park, pedestrian street and Daheihe Island. It is within walking distance. The room facilities are complete, the outside view is good, and most of the waiters have good service attitudes. Airport pick up is more popular. The complaint was that the light switch was not sensitive and could not be turned on at the touch of a button. In addition, the coffee machine was broken for a few days and was not repaired in time when leaving the store.
Original TextTranslated by Google
Response from Property: [🎈Internet Celebrity Morning Market🚗Free Gym🎁] Dear customer, thank you for your support and praise🤗! In the Heihe River in winter, our hotel's unique location allows you to enjoy the ice and snow scenery of the Russian city on the other side🎇. We will continue to improve our service levels and create a more warm and comfortable accommodation environment for you💖. We look forward to your coming again and experiencing the unique charm of this port city together.
Guest User
Family Theme Suite (Dual TV + Sofa + Tent + Humidifier)
Response from Property: 【🎈300+早餐品類🚗主題親子套房🎁 】尊敬的賓客,非常感謝您選擇在冬季入住我們酒店😀。黑河的冬季宛如一個夢幻的冰雪世界,而我們酒店正對着俄羅斯,讓您在欣賞銀裝素裹的美景時,還能感受到獨特的邊境風情🎄。我們會繼續努力,為您提供更温暖、更貼心的服務,期待您再次光臨,共同續寫冬日的美好篇章💖。
Response from Property: 【🎈隔江相望俄罗斯🚗免费接站/机🎁 】尊敬的宾客,非常感谢您对我们酒店的喜爱😀!黑河的冬季,江风凛冽,对岸俄罗斯城市的建筑在冰雪中屹立,散发着独特的魅力🎆。我们酒店将继续努力,为您提供更加舒适的住宿体验和更优质的服务💁♀️。期待您再次选择我们酒店,一同领略这座口岸城市的冬日风情💖。
Guest User
Family Theme Suite (Dual TV + Sofa + Tent + Humidifier)
Response from Property: 抱歉給您不好的體驗,收到您的反饋酒店管理層非常重視,對於您反饋的問題,原因是前台女生今天忘記戴眼鏡了工作期間努力看清工作內容導致面部沒有那麼親切,酒店門口的充電樁已經維修好了,並且已經對全體員工進行了培訓,致力於為您打造一個更舒適的環境和更加完善的服務體系,保證不會再有此類情況發生,您可以看一下近期的評價,已經沒有客人反應類似問題了。期待您能聯繫我們,幫助我們進一步改進,為客人提供更好的服務。
Response from Property: 【🎈300+早餐品類🚗主題親子套房🎁 】尊敬的賓客,非常感謝您選擇入住我們酒店並分享您的秋季體驗😀。在黑河這個獨特的口岸城市,我們酒店有幸能為您提供欣賞對岸俄羅斯風光的絕佳視角🎇。秋天的黑河,江風瑟瑟,對岸俄羅斯城市的建築在秋日餘暉下更顯異域風情,而我們酒店也努力為您營造温馨舒適的氛圍,讓您在欣賞美景的同時,感受到家的温暖🥰。期待您的再次光臨,一同續寫更多美好的秋日回憶💖。
Response from Property: 【❤️智能機器人服務🎁俄羅斯商貿城🚗 】親愛的客人,感謝您在冬季入住我們酒店並留下美好的評價🥰!黑河作為口岸城市,與俄羅斯隔江相望,冬天的景色如詩如畫🌈。我們酒店一直努力為每一位賓客提供最佳的服務和最美的風景,讓您在這個特殊的地方度過難忘的冬日時光💖。期待您的再次到來,繼續探索這座城市的冬日之美😉。
Response from Property: 【🎈免費健身房🚗300+早餐品類🎁 】尊敬的顧客,感謝您對我們酒店的認可🤗!冬季的黑河,白雪紛飛,而我們酒店正對着俄羅斯城市,這獨特的景觀讓您的住宿體驗更加豐富多彩🌈。我們會一如既往地為您提供優質的服務,讓您在每一次入住時都能感受到我們的用心💖。期待與您再次在這個美麗的冬季相遇😉
Response from Property: 【🎈300+早餐品類🚗主題親子套房🎁 】尊敬的賓客,非常感謝您選擇在冬季入住我們酒店😀。黑河的冬季宛如一個夢幻的冰雪世界,而我們酒店正對着俄羅斯,讓您在欣賞銀裝素裹的美景時,還能感受到獨特的邊境風情🎄。我們會繼續努力,為您提供更温暖、更貼心的服務,期待您再次光臨,共同續寫冬日的美好篇章💖。