Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.1
Service9.3
Cleanliness9.4
Filter by:
Sort by:
All reviews(374)
Positive reviews(362)
Reviews with photos/video(68)
Great location(68)
Convenient location(49)
Convenient parking(27)
Tasty restaurant(18)
Tasty food(18)
Friendly front desk staff(16)
Large rooms(15)
Fantastic river view(9)
Negative reviews(12)
Anonymous User
Premier Queen Room-Window Faces Hallway
Stayed in Nov 2024
Traveling with friends
13 review
10/10
Outstanding
Posted on Mar 27, 2025
They have a very nice tea serve with their breakfast. A very good place to stay for transit to Russia or a short visit to heihe when in winter.
Response from Property: 很開心能得到您如此高的評價,動力滿滿,歡迎下次再來,期待與您的再次遇見,祝您安康順意
EVGENII
Premier Queen Room
Stayed in Jun 2024
Family
468 review
8.0/10
Very Good
Posted on Sep 3, 2024
The hotel's cleanliness was impressive, with spotless rooms and well-maintained common areas. The rooms were comfortable and had everything we needed for a relaxing stay. The staff were helpful and provided excellent service.
dragonlu
VIP Twin Room
Stayed in Feb 2024
Business traveler
14 review
9.5/10
Amazing
Posted on Mar 31, 2024
The room is of good shape, with large windows and a window sill for storage; the desk is well lit and the room has big lights, which is bright and beautiful; the sockets are sufficient, the location is reasonable, comfortable and clean, and the service attitude is good. The breakfast arrangement is great, it is a buffet, and the inspection is done by someone.
It's a pity: the phone is terrible, the hands-free ring will not answer the question, and the microphone will not ring. In addition, the bath water was left for 6 minutes and kept at a constant temperature of 30 degrees. It was okay in summer but not very good in winter.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your thoughtful comments and suggestions. I am very sorry for the trouble caused to you! The phone has been repaired. The water temperature is because the pipe from the water tank to the room is relatively long. It will be fine after a while. Welcome to come often~
Guest User
Premier Queen Room
Stayed in Feb 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 28, 2024
The room is clean and tidy without any odor.
Facilities: Complete. There is a restaurant on the first floor that combines Chinese and Western cuisine.
The staff in the restaurant are warm and friendly. They clean the rooms every day.
Opposite is Russia. You can see the discount price when you leave the room.
Next time I come to Heihe City, I will still choose to stay at the European Style Holiday Hotel
Original TextTranslated by Google
Response from Property: Thank you very much for your likes. You are welcome to visit often!
Guest User
Premier Twin Room With River View
Stayed in Sep 2023
Couple
30 review
7.5/10
Posted on Oct 2, 2023
The river view room offers a view of the Heilongjiang River and the Russian city landscape across the street. The hotel is on the side of the road, has no yard of its own, and has few parking spaces. The restaurant's reception is average, the food is served very slowly, and the breakfast is average. Overall, the cost performance is not high, especially the fact that they do not allow cancellations makes people feel that they are not confident. The view of the Heilongjiang River is beautiful.
Original TextTranslated by Google
Response from Property: Hello, if it is a parking yard, there is a parking lot in the backyard, which is written on the reservation page. If you have any questions, you can consult the front desk; there are many guests during the National Day holiday, so the food will be served slowly. When there are many guests, you will be informed during the reception; if there are frequent reservation cancellations during busy holidays, it will be very troublesome for both parties. I don’t know if you are a guest staying on the sixth floor. If you are the one who asked, we also made it clear that you can call Ctrip to cancel. We just need to agree to it, because we can only operate orders, check-in, and check-out. We have no authority for other things. If you have any questions, you can also consult Ctrip. I am sorry that I failed to satisfy you. I wish you a pleasant journey~
Guest User
VIP Family Room
Stayed in Sep 2023
Family
18 review
10/10
Outstanding
Posted on Oct 5, 2023
Large room, comfortable bedding, friendly service, simple but comfortable breakfast
Original TextTranslated by Google
Migulalalala
Cheap Twin Room
Stayed in Jul 2023
Couple
60 review
10/10
Outstanding
Posted on Aug 24, 2023
The room is right on the bank of the Heilongjiang River, very close to the cruise ship terminal, and the river is just outside the door. The hotel's restaurant is good, affordable, and offers different flavors. I had two meals there and felt good.
Original TextTranslated by Google
Xuzi305
Cheap Twin Room
Stayed in Jul 2023
Traveling with friends
21 review
10/10
Outstanding
Posted on Aug 28, 2023
I have stayed in this hotel many times. It has a great location, just across the road from the river and very close to the Mother Square on the river. Parking is convenient and free, the room layout is reasonable, the restaurant has a strong European style, and the bedding is clean and flat.
Original TextTranslated by Google
6/9
Guest User
VIP Family Room
Stayed in Jul 2023
Family
2 review
8.0/10
Very Good
Posted on Aug 18, 2023
The room is spacious, but the bathroom in the family room has a window, which is not blocked. You need to make do with it and dodge when taking a shower. The breakfast is average. The waiter at the door of the room chats like a war in the early morning, waking up every minute. There is no time for karaoke by the river at night. It is impossible to go to bed early. Emma, Emma, Emma, change
Original TextTranslated by Google
Guest User
Premier Twin Room With River View
Stayed in Jul 2023
Family
4 review
10/10
Outstanding
Posted on Aug 13, 2023
Good location, with windows on both the north and south sides. The north window faces the Heilongjiang River, and you can see the TV tower in Bu City, Russia, on the other side. The Overseas Chinese Memorial Hall in Russia is just a dozen meters away. Advantages: Elevator and restaurant are convenient, clean and tidy, and the service attitude is good. Disadvantages: You need to close the windows when you sleep, and there is a little noise from the cars passing downstairs.
Original TextTranslated by Google
6/7
НовиковПавел
Premier Queen Room
Stayed in Jul 2023
Business traveler
1 review
7.0/10
Posted on Aug 12, 2023
Conveniently located, but the photo does not match, the hotel is old, the breakfast is poor, there is not enough parking space at the hotel. I wouldn't give this even 2 stars.
The advantages are free WiFi and proximity to the Amur River embankment.
Original TextTranslated by Google
Response from Property: Thank you for your rating,Looking forward to your next visit~~
Guest User
VIP Twin Room
Stayed in Jul 2023
Couple
12 review
10/10
Outstanding
Posted on Aug 11, 2023
The bed is very clean, the new decoration has no odor, the room is clean, the accommodation environment is quiet, the service is good, and the food at Haoxuan Restaurant not far from the hotel is delicious and very convenient.
Original TextTranslated by Google
Anonymous User
VIP Twin Room
Stayed in Jul 2023
Traveling with friends
22 review
10/10
Outstanding
Posted on Aug 10, 2023
The location is very good, close to the Heilongjiang River and Heilongjiang Park, and across the river is Russia's Blagoveshchensk, and it is very convenient to eat and shop around. The room and bed are very comfortable, there is an elevator to take the luggage, and the service is good.
Original TextTranslated by Google
Limr
VIP Twin Room
Stayed in Jul 2023
Traveling with friends
65 review
10/10
Outstanding
Posted on Sep 23, 2023
A very good hotel in the city center, with a good location, right by the Heilongjiang River, with a beautiful park along the river and a cruise ship pier. It is very comfortable and convenient to travel, the hotel is clean and sanitary, and it also comes with a good breakfast. Good reviews!
Original TextTranslated by Google
Tingyu417
VIP Twin Room
Stayed in Apr 2023
Family
89 review
10/10
Outstanding
Posted on Aug 20, 2023
The hotel is right on the bank of the Heilongjiang River, with a wide view and beautiful scenery. Across the river is the Russian Bu City. You can take a walk along the riverside during the day and night. It is the blooming period of lilac flowers, and the fragrance of flowers is very pleasant. The hotel has convenient parking, clean and tidy rooms, and good breakfast. This hotel is a good choice when you come to Heihe.