To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.3
Filter by:
Sort by:
All reviews(34)
Positive reviews(11)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Medium Studio
Stayed in Aug 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The room is neat and clean, large enough, with a balcony and a small kitchen. The service staff was very friendly and allowed us to check in early and directed us to the free parking area. It's a little far away from the attractions, so self-driving is the best option!
Original TextTranslated by Google
Maomaoyeshimiaomiao
Large Studio
Stayed in Sep 2023
Travel with friends
15 review
4.0/5
Very Good
Posted on Nov 25, 2023
It looks like it's not far from the train station, but the distance is actually a bit awkward, especially when you're dragging a suitcase. The room is quite big
Original TextTranslated by Google
Man hei
Large Studio
Stayed in Jun 2023
Family
4 review
2.2/5
Posted on Aug 5, 2023
There was no prior notice before check-in that you need a password to open the mailbox to get the room card. There was no one at the front desk. It took me several calls to find someone to solve the problem. It took a while to get into the hotel. There was no service at all.
Room facilities are dusty and make people feel untidy
The only advantage is that there is a lot of space
Original TextTranslated by Google
Caton Yu
Large Studio
Stayed in Aug 2023
Family
25 review
4.2/5
Very Good
Posted on Sep 19, 2023
The room type you booked has a kitchenette, which is very convenient
Original TextTranslated by Google
Alice-ha
Standard Studio
Stayed in Jul 2022
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 10, 2022
The service is in place, and you must live there every time you come! The transportation is convenient, the room supporting facilities are arranged reasonably, and it is convenient to use! The sanitation and cleanliness are very satisfactory, and they can be thoughtful for the guests.
Pro: -very nice rooms with good bed, nice shower and small kitchen for coffee and simple cooking - choose a room at one of the top floors so you have from the balcony a bit of a view - easy to reach from Heidelberg Hbf train station parking either in parking under hotel (8 euro) or for free on a few places on the street. Con: - this neighborhood South Heidelberg feels new and industrial so don’t expect to see the old town, but that’s easy to reach by tram or local train.
Guest User
Stayed in Apr 2022
Travel with friends
5.0/5
Outstanding
Posted on May 15, 2022
Very decent hotel, clean rooms with air conditioning, friendly and helpful staff. Small but very tasty and fresh breakfast buffet. Nearby tram stop with connection to the old town. If we ever go to Heidelberg again, we will definitely stay at Syutes!
Original TextTranslated by Google
Passenger62828777929
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 6, 2024
🏨Location: convenient to the train station, less than 10 mins walk which is super easy to find 💰Price: super reasonable and best value 🛋️Room: clean and comfortable to stay, I like the lights a lot which is so design style 💁Service: best service I have met in 2 weeks in Germany, the staff is so nice and caring, they upgrade my room to higher floor which the room I booked was on ground floor because they saw I was travel alone so they kept me feel more safety which is so appreciated, I can’t find anything better than this, when people cares that’s home truly. I would definitely come back again and suggest my friends to book it. 無論從位置、房間、價格和酒店服務,我都非常推薦這家住宿,乾淨、舒適、高性價比且極具同理心的接待人員,有一種賓至如歸的感覺,讓我在旅途中感受到了超越期待的極佳體驗!我一定會再到海德堡來度假,住在這裏並且推薦我的朋友們也住這裏!