APX World Square

APX World Square Reviews

APX World Square

2 Cunningham St, Haymarket, New South Wales, 2000, AustraliaView Hotel Details
APX World Square
APX World SquareAPX World SquareAPX World Square
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APX World Square Guest Reviews

3.9/5
Good
86 review
Verified reviews
Location4.3
Amenities3.8
Service3.6
Cleanliness3.8
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All reviews(86)
Positive reviews(71)
Reviews with photos/video(17)
Awesome rooms(12)
Awesome stay(11)
Convenient location(11)
Large rooms(7)
Too noisy(6)
Located downtown(6)
Negative reviews(15)
Lorraine Mc
Standard Studio With City View
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Well equipped apartment and very clean. Reception were friendly and helpful
Response from Property: Dear Lorraine Mc, Thank you so much for your wonderful feedback! We're delighted to hear that you found the apartment well-equipped and clean, and that our reception team made a positive impression. We look forward to welcoming you back in the future!
Kalona
Standard Studio (Limited Housekeeping)
Stayed in Jul 2024
Travel with friends
19 review
3.7/5
Posted on Aug 22, 2024
Excellent location with easy access to public transport, supermarket, restaurants etc. Apartments are spacious. Our booking was for limited housekeeping service, but even so, the staff only tidied up once in our 8 night stay. No vacuuming or cleaning of bathroom floor, only change of towels, amenities and emptying of bins.
Response from Property: Dear Sharon, We appreciate your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by these issues.Your feedback is invaluable to us, and we will address these matters with our team to prevent similar incidents from occurring in the future. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Regards, APX World Square
852km
Executive Studio with Balcony (Limited Housekeeping)
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 26, 2024
Good location, just 10 minutes by foot can reach the Central station. So very easy to go to the Airport. The hotel was behind a busy street, so not very noisy. It is close to the China Town light rail station & can walk to George Street within 10 minutes. Also easily to go to the Town Hall, QVB & Opera House by light rail. There are many restuarant around the hotel with many good food. Coffee shop is plenty. The room was clean & tidy. Although I ordered a limited house keeping, the hotel still gave me a 3days house keeping!!! It is out of my expectation, Good job.
6/17
Response from Property: Dear Guest, Thank you for choosing to stay at APX World Square. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, APX World Square
Arno Krisno
Executive Studio with Balcony (Limited Housekeeping)
Stayed in Nov 2024
Family
1 review
3.0/5
Posted on Dec 29, 2024
The cleanliness hotel is poor and the desk is very old and the toilet brush is dirty also a lot of rusty on drawer handle. Car parking is too expensive.
Response from Property: Dear Arno Krisno,Thank you for sharing your feedback with us. We sincerely apologize for the cleanliness issues and the condition of the room, including the desk, toilet brush, and drawer handle. Your comments have been shared with our housekeeping and maintenance teams to address these concerns immediately.Regarding the car parking fees, we strive to offer the most competitive rates in the area. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Regards,APX World Square
Ai-Ni Tran
Standard Studio With City View
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 3, 2025
Good friendly service. Needed more towels and perhaps a face towel would have been helpful.
Response from Property: Dear Ai-Ni Tran, Thank you for your feedback! We're pleased to hear that you found our service friendly. We apologize for the inconvenience regarding the towels and appreciate your suggestion about providing face towels.Your comments are valuable to us, and we will use them to improve our services. We hope to welcome you back for an even better stay in the future. Regards, APX World Square
Daniel
Executive Family Studio
Stayed in Nov 2024
Family
1 review
3.7/5
Posted on Dec 18, 2024
Nice place, quite clean Unfortunately check out time 10:00AM. It's too early.
Response from Property: Dear Daniel, Thank you for staying with us and for sharing your feedback! We're delighted to hear you found our place nice and quite clean.We understand that a 10:00 AM check-out time may feel early, and we appreciate your input. We strive to balance the needs of our guests with the time required for our team to prepare the space for the next arrivals. That said, we’re always happy to explore flexible options when possible, so please don’t hesitate to reach out in advance next time.We hope to have the pleasure of welcoming you back soon!
Anonymous User
Standard Studio (Limited Housekeeping)
Stayed in Sep 2024
Couples
2 review
4.0/5
Very Good
Posted on Oct 26, 2024
Everything was good. But, the bed didn't make properly and the environment was a bit too loud.
Response from Property: Dear Anonymous User, Thank you for choosing to stay at APX World Square and for your great review. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, APX World Square
Elaine Lau
Standard Studio (Limited Housekeeping)
Stayed in Sep 2024
Couples
1 review
2.7/5
Posted on Nov 4, 2024
Convenient location. In the middle of the city. Bedroom have no air conditioning.
Response from Property: Dear Elaine Lau,Thank you for your feedback! We’re glad to hear that you liked the convenient location in the heart of the city.We apologize for any inconvenience caused by the lack of AC in the bedroom. Could you please provide more details about your stay? We’d love to better understand your experience and how we can improve it for future guests.
SmithAnn
Executive Twin Studio Apartment
Stayed in Jul 2024
Travel with friends
1 review
2.5/5
Posted on Aug 25, 2024
Maintenance needed to be asked to fix the dishwasher but wasn't done properly. Bathroom needed to be cleaned. Bed lamp should have been replaced after notifying of a fault.
Response from Property: Dear SmithAnn, We appreciate your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by the issue.Your feedback is invaluable to us, and we will address these matter with our team to prevent similar incident from occurring in the future. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Regards, APX World Square
Anonymous User
Executive Studio with Balcony (Limited Housekeeping)
Stayed in Sep 2024
Couples
19 review
4.5/5
Great
Posted on Nov 9, 2024
Spacious room , big balcony.Close to shops and restaurants.
Response from Property: Dear Anonymous User, Thank you so much for your feedback! We’re delighted to hear that you enjoyed the spacious room and large balcony, as well as the convenience of being close to shops and restaurants. It’s always wonderful to know our guests appreciate the comfort and location of the property.
Guest User
Standard Studio (Limited Housekeeping)
Stayed in May 2024
Couples
1 review
2.2/5
Posted on Jun 12, 2024
Great location but what lets this accomodation down is the rude unhelpful attitude of the staff at reception. We arrived to hotel around 11am after a very long international flight dead tired & even though we explained this to reception they said an earlier check in was not possible & were told to come back after 2pm as this was the actual check in time. Finally get to room it had frayed & stained carpet & needed a good clean. Went to use the washing machine then dryer & found someone else’s underwear still in it. Was extremely cold in Sydney this night so asked for another blanket from reception but was rudely told that house keeping had gone home & they could not help us with our request for another blanket for the bed & there was nothing they could do.
Response from Property: Dear Guest, We appreciate your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by these issues.Your feedback is invaluable to us, and we will address these matters with our team to prevent similar incidents from occurring in the future. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Regards, APX World Square
Guest User
Executive Studio with Balcony (Limited Housekeeping)
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on May 19, 2024
We've stayed here several times because of the location and apartments. However the bed we had in the standard one bedroom was pretty awful, more like one you'd find in a Sydney backpackers hostel. We also stayed three nights in an executive' apartment. The bed again was below par. We spoke to the manager and they did do their best to make the bed more comfortable. The apartments are spacious and everything else was great.
Response from Property: Dear Guest, Thank you for choosing to stay at APX World Square and for your great review. We appreciate you making us aware of your experience. We bear your notes in mind as we carry out our planned enhancements to the property. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, APX World Square
Guest User
Executive Studio with Balcony (Limited Housekeeping)
Stayed in Mar 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 17, 2024
Decent hotel in a great location in the city. Rooms are a bit outdated but large and appear to be undergoing renovations.
Response from Property: Dear GuestThank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Chester
Guest User
Standard Studio (Limited Housekeeping)
Stayed in Jul 2024
Other
4 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Very good room for best location to go around in the city.
Response from Property: Dear Guest, Thank you for choosing to stay at APX World Square and for your great review. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, APX World Square
John Criado
Standard Studio (Limited Housekeeping)
Stayed in Jul 2024
Couples
4 review
3.7/5
Posted on Oct 14, 2024
Great location, excellent size room. Stayed one night
Response from Property: Dear John Criado, We appreciate your feedback regarding your recent stay with us. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Regards, APX World Square