Browse these genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 27, 2023|Budget Standard Room (Without Window)
Guest UserThe owner was very kind and upgraded the room for free. The underfloor heating was very warm, but the air conditioning couldn't be turned on in winter.
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Price per night from:SAR 45
Posted onJan 10, 2026
_WeChat316183****
”The room is warmly furnished and the bedding is comfortable, especially the night view of the city outside the window, which makes me feel the warmth of home during the tired journey.”
”Suitable for business travel: the meeting room facilities are complete, the network is stable, and the service is thoughtful, so that I can complete my work efficiently.”
”Suitable for family travel: the children's play area is clean and tidy, the parent-child room is warmly furnished, and the children have a great time.”
”Suitable for couples dating: romantic atmosphere, intimate service, let us have a memorable time.”
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Price per night from:SAR 72
Posted onSep 4, 2026|Guestroom (Double Bed)
Guest UserMust give this hotel a big praise! At the time of check-in, the front desk took the initiative to upgrade the room. The view and lighting are very good. The living is very comfortable. The most important thing is the projector. It is a great experience to watch TV and chase dramas. What is more satisfying is the response speed of the service. There must be a reply within a few minutes of the news of big and small things being sent out, and the problem is handled cleanly. This efficient and intimate service makes the journey a lot easier. I will choose here next time I come to Harbin.
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Price per night from:SAR 32
Posted onMay 2, 2025
Guest User
I booked this hotel during the May Day holiday. I was very satisfied with the service and sanitary facilities. The price was cheap, but the quality of the room and the breakfast were impeccable. The stay experience was great. It is the first choice for staying here. I recommend staying here!
Special praise for the front desk manager, who is kind and thoughtful!
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Price per night from:SAR 129
Posted onDec 21, 2024
Chiyingxx
Small size, but complete
The room is new in every way and the boss is very friendly
Have a good breakfast in the morning (red sausage, millet porridge, etc.)
The pillow is very comfortable to sleep on
In terms of transportation, if you want to go to places like the Ice and Snow World and Central Avenue, you can take a Didi to the World Trade Avenue subway station, and then take the subway, which is very convenient.
This price is very cost-effective in Harbin in December
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Price per night from:SAR 99
Posted onJan 2, 2026|Courtyard Family Suite (Zero Pressure Mattress + Mobile Screen Projection + Humidifier)
Guest UserThe hotel is conveniently located very close to Metro Line 2, just one stop away from the Ice and Snow World, making it easy to get around.
We booked the Courtyard Family Suite, which has a well-designed layout with a TV wall separating the two king-sized bedrooms, offering good convenience.
While the hotel is a bit older, it's fully equipped with amenities, and the cleanliness is well maintained. I noticed collision protection stickers on the table corners, which is a nice touch.
The front desk staff were very welcoming and even provided complimentary breakfast every day.
Room service robots deliver food and water quickly, so you don't have to wait long.
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Price per night from:SAR 89
Posted onSep 16, 2026|Deluxe River View King Room
Guest UserOur three-day trip to Harbin was made truly memorable by our stay at the JW Marriott Hotel Harbin. The entire experience was a delightful surprise, showcasing the quality of a five-star hotel in every aspect – from the excellent facilities and stunning views to the dining options and the warm, attentive service from the staff. I highly recommend it to anyone visiting Harbin.
The hotel boasts a prime location on the north bank of the Songhua River, in the heart of Songbei. It offers convenient access to major attractions like Sun Island, Harbin Grand Theatre, and Polarland. It's also just a 10-15 minute drive to Central Street and the Old Daotai Chinese Baroque Street. The complimentary parking is a huge plus for those traveling by car. The hotel's architecture is modern and grand, and stepping into the lobby, you're greeted by a spacious, high-ceilinged area with sophisticated, minimalist decor, creating a truly impressive ambiance. During check-in, I had the pleasure of being assisted by Riley Kong at the front desk, whose service was truly outstanding and perfectly embodied the principle of 'customer first.' He was enthusiastic, thoughtful, humble, and polite. The check-in process was efficient and seamless. He patiently and meticulously explained the hotel's facilities, provided recommendations for local attractions, and answered all our travel inquiries. His communication struck the perfect balance – not overly zealous, yet genuinely caring and comfortable. A small detail that stood out was his WeChat ringtone; it was the most stylish and tasteful I've ever encountered – unique and classy. Such small details truly reflect a refined personal aesthetic and left a lasting impression.
We stayed in a river-view room, which was spacious and airy, with panoramic floor-to-ceiling windows overlooking the Songhua River. Harbin in September, with autumn colors beginning to emerge, offered breathtaking views of the vast river and the vibrant autumn foliage on both banks. We enjoyed the gentle river breeze during the day and the beautiful sunset in the evening – an absolutely fantastic visual experience. The room's decor was elegant and understated. The bedding was soft and skin-friendly, and the mattress provided just the right amount of support, ensuring a full night's rest after a day of sightseeing. The bathroom featured a wet and dry separation, and the toiletries were of high quality. Hot water was stable, and we could even enjoy the river view while soaking in the bathtub, which added to the ambiance. The Wi-Fi signal in the room was stable, and there were plenty of power outlets. The soundproofing was excellent, making for a very quiet night. Housekeeping was meticulous, keeping the room spotlessly clean, with every detail reflecting the hotel's thoughtful approach.
The hotel's facilities are comprehensive. The 24-hour fitness center is equipped with brand-new machines, and there's also a heated indoor swimming pool, perfect for unwinding and relieving travel fatigue after a day of exploration. Guests booking executive rooms can also enjoy the executive lounge, where the afternoon tea and evening happy hour snacks and drinks are of high quality. Sitting by the window and admiring the river view is a truly delightful experience.
The breakfast buffet also deserves praise. The selection is rich and diverse, offering both Chinese and Western options. There were authentic Northeastern delicacies, as well as Western pastries, coffee, and fresh fruits. The ingredients were fresh, and the food quality was consistently excellent. The dining area was spacious and bright, providing a great start to each day of our trip. The hotel's overall service was impeccable, with thoughtful turndown service and prompt room service. All staff members were polite and patient, and all our requests were handled efficiently.
This trip to Harbin, the JW Marriott Hotel's environment, views, and dining were all satisfying. However, it was truly Riley Kong's professional and warm service at the front desk that added so much warmth to our journey. It's perfectly suited for family trips, friends traveling together, or business travel. I will definitely prioritize staying here again on my next visit to Harbin and sincerely recommend it to all travelers visiting the 'Ice City'.
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Price per night from:SAR 278
Posted onFeb 5, 2025
M28061****
停車方便很大的停車場,周邊特色餐飲很多,交通自駕無所謂距離,不過離地鐵站也不算太遠。
屋內暖氣一般般,下水道味道比較重,衞生間沒有排氣扇,住了四五天毛巾和拖鞋等消耗品更新不算及時,但是這個時段,這個價格也是超值了。另外贈送了冰棍,哈哈!
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Price per night from:SAR 35
Posted onJul 2, 2026|No Window Single E-Sports Double Bed Room (5070 + 9800x3D + Zowie 600)
Bajianduanxiangsi.I rarely write reviews. I have to write an evaluation after I live today, because the advantages and disadvantages of his family are too obvious.
1. Environmental aspects: The environment is really not said. As an e-sports hotel bed, the cleanliness is the same level as the hotel's double bed, and it is very clean and tidy. The toilet toiletries and toothpaste toothbrush are for two people. Two free bottles of water are provided. The air conditioner is also very cool, the front desk is very intimate about health, and the environment can really give 5 stars.
2. Hardware: the mouse is gpw2 no problem, the computer table can adjust the height by itself no problem, the problem is the keyboard. He uses a small keyboard at home, and it is not a small keyboard. There is no super small keyboard with arrows up and down. It is as uncomfortable as *** when playing some games, and it is a type-c data cable connection. When playing fps, ws sometimes breaks touch. WeChat asked the front desk if there is a big keyboard. The front desk said no. Let's not talk about the others. As an e-sports hotel, do you have any opinions on the big keyboard? You may not need it, but you have to prepare at least one or two. There is a big keyboard at the front desk and then when I went to borrow it, I said that they would not give it for office use, and I didn't recruit it. It is recommended that friends who play some games with the right game should consider carefully.
3. Sound insulation: The sound insulation is not very good. The Wa student next to me was talking about his mother's little 🐶. I listened to it all night and it was quite clear.
Overall, the price is good, that is, the keyboard is particularly small and easy to break.
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Price per night from:SAR 62