Longyun Hotel (Harbin Railway Station Square)

Longyun Hotel (Harbin Railway Station Square) Reviews

Longyun Hotel (Harbin Railway Station Square)

No.28 Chunshen Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Longyun Hotel (Harbin Railway Station Square)
Longyun Hotel (Harbin Railway Station Square)Longyun Hotel (Harbin Railway Station Square)Longyun Hotel (Harbin Railway Station Square)
Check available rooms for your travel dates
We Price Match
1 night

Longyun Hotel (Harbin Railway Station Square) Guest Reviews

4.2/5
806 review
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(806)
Positive reviews(725)
Reviews with photos/video(101)
Easy to get around(141)
Convenient location(125)
Close to train station(69)
Great value for money(36)
Classy environment(34)
Friendly front desk staff(32)
Large rooms(29)
Average sound insulation(21)
Negative reviews(81)
Anonymous User
Deep Sleep Double Bed Room
Stayed in Nov 2024
Couples
16 review
3.0/5
Posted on Jan 1, 2025
Room was not cleaned well. Hair and food crumbs left by previous guests all over the floor. Booked a Non-Smoking room but the rokm had an ashtray and the toilet reeked of cigarettes. Hotel lobby reeked of cigarettes too. Only plus point was the location.
Response from Property: Dear guest, we are very sorry that you had a bad experience. Thank you for your valuable suggestions. We will take them seriously and make improvements to ensure that similar situations do not happen again in the future. I wish you all the best and a happy family in 2025!
Guest User
Maple Residence Single Room
Stayed in Jan 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Hotel is clean and location is excellent. Very near to Harbin station metro and railway station.
Response from Property: Thank you for your good comments. We will continue to work hard to bring you a more memorable accommodation experience.
Li Yang MY
Business Queen Room
Stayed in Dec 2024
Couples
3 review
4.5/5
Great
Posted on Jan 11, 2025
Very clean and tidy room, nearby with airport bus,very convenient for traveller who need to go to airport early in the morning.
Response from Property: Dear customer, we are very happy to see your good comments! Longyun Hotel will continue to serve you as always, and look forward to your visit again to start a new comfortable journey!
Gerhard
Business 2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Dec 28, 2024
**4-Star Review** This hotel is simple and straightforward but absolutely gets the job done. The location is fantastic—right across from the railway station, making it super convenient for travelers. The rooms are basic but clean and sufficient for a comfortable stay. While there aren’t many frills or luxuries, the staff were friendly and helpful, and everything we needed was readily available. If you're looking for an affordable and convenient place to stay, this is a solid choice.
Response from Property: Dear foreign guests, hello! We are glad that you stayed at Longyun Hotel and gave us a high evaluation. It is our honor to bring you a comfortable experience! We look forward to your visit again! Please tell us your experience every time you stay. I wish you a happy life, smooth work and all the best.
Weeranuch
Special Queen Room
Stayed in Dec 2023
Travel with friends
4 review
2.2/5
Posted on Jan 22, 2024
Non smoking room but still smell of smoking. The hotel show luggage storage but cannot leave it overnight. Even I try many time to asking for help. Finally I have to move to stay at another hostel which allows us to put luggage there.
Response from Property: Dear guest, thank you for choosing Longyun Hotel to stay. The free storage service is only for one day, not overnight. We apologize for the change. We will strengthen and improve it. I hope you will continue to pay attention to Longyun. I wish you a happy life. joy!
Eangaoey
Special Queen Room
Stayed in Dec 2023
Couples
6 review
4.0/5
Very Good
Posted on Feb 13, 2024
The hotel is good location. It's near the railway station and near restaurant. It's easy to travel in Harbin. But the room that I booking is old and not clean.
Response from Property: Dear guests, thank you for choosing Longyun Hotel. Thank you for your support and trust. We will continue to work hard and look forward to your visit again!
RJ_D
Maple Residence Single Room
Stayed in Nov 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Harbin airport shuttle bus (line 1) just stop infront of hotel 30 metre walk to harbin metro station and airport shuttle bus Only stay for one night only The room like in the picture.. nice and clean for me
6/7
Response from Property: Dear guest, thank you for your five-star review, clean! Comfortable! Safety! convenient! This is what our Longyun Hotel has always adhered to. We hope to receive your continued attention and look forward to your next visit. I wish you a happy life!
Guest User
Business Queen Room
Stayed in Oct 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Warm and friendly place in a cold winter night. Clean. Really close to the railway station. Airport bus stop around the corner. I had a comfortable night sleep here between late arrival and early departure, will choose it again.
Response from Property: Dear guest, thank you for your five-star praise and continued support and trust. I hope you will continue to pay attention to Longyun Hotel and tell us your experience and feelings when you stay in the future. We look forward to your next stay and wish you a happy life. !
Anonymous User
Special Queen Room
Stayed in Nov 2023
Solo travelers
10 review
4.5/5
Great
Posted on Dec 26, 2023
Wonderful stay! Highly recommended. Very convenient to go around.
Response from Property: Hearing your great comment,start my wonderful day!
RaymondYap
Deluxe Double Room
Stayed in Dec 2023
Couples
40 review
3.7/5
Posted on Jan 14, 2024
The room was cold and the temperature could not be controlled. They allowed smoking in the room, so the air in the room was not good for non-smokers.
Response from Property: Dear guest, thank you for staying at Longyun Hotel. Thank you for your valuable comments. We will work hard to improve and look forward to your next stay. I wish you a happy life!
Tan
Business 2-bed Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Location was great, lots of good food around and super near main MRT station. Room was clean as well.
Response from Property: Dear guest, thank you for your five-star praise and continued support and trust. I hope you will continue to pay attention to Longyun Hotel and tell us your experience and feelings when you stay in the future. We look forward to your next stay and wish you a happy life. !
Anonymous User
Discount Standard Room
Stayed in Nov 2023
Family
33 review
2.7/5
Posted on Dec 31, 2023
Stayed for three nights. After first night, came back shocked to see rooms uncleaned. When we asked reception, they informed us we had to tell them beforehand, which we did the next day. However, they still did not clean or take care our rooms after our second night. Finally, we demanded something be done and instead of sending someone qualified, they sent an elderly security guard that did not know how to clean the room or fold the sheets. Additionally the toilet light broke in one of the rooms.
Response from Property: thank you for your comments
siew har
Cozy Quadruple Room
Stayed in Dec 2023
Family
12 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Convenient for traveling to Yabulixi...Harbin railway station just across road
Response from Property: Dear guest, thank you for your five-star review! Thank you for visiting Longyun Hotel in person, thank you for your support and trust, we will continue to work hard and believe that we will do better and look forward to your visit again!
Kaay
Special Queen Room
Stayed in Oct 2023
Couples
15 review
3.5/5
Posted on Nov 26, 2023
During our 4 days stay they never cleaned our room, refilled toilet paper or changed towels. Even when hanging the card to request cleaning service, it was ignored. I had to go to the reception to request cleaning service. Only then did they clean, but it was bare minimum. Poor service. Not what we expected of a hotel..
Response from Property: Dear guest, thank you for staying at Longyun Hotel. I wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Other
1 review
1.7/5
Posted on Dec 27, 2024
Service isn’t good
Response from Property: 尊敬的賓客您好,非常感謝你能選擇龍運賓館,給你帶來了不好的體驗非常抱歉,我們會加強服務人員培訓,希望你繼續關注龍運,希望您的下次下榻,祝你生活愉快!