Guangzhou Xinghe Hotel Apartment (Guangzhou East Railway Station Yantang Subway Station) Reviews
Guangzhou Xinghe Hotel Apartment (Guangzhou East Railway Station Yantang Subway Station)
23F, Building B1, No. 615 Yueken Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
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Guangzhou Xinghe Hotel Apartment (Guangzhou East Railway Station Yantang Subway Station) Guest Reviews
4.6/5
Very Good
229 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.5
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All reviews(229)
Positive reviews(223)
Reviews with photos/video(43)
Classy environment(33)
Easy to get around(29)
Close to metro(19)
Large rooms(16)
Loved the view(13)
Quiet & comfortable(12)
Many dining options(11)
Would stay again(8)
Negative reviews(6)
Kelvin Oey
Deluxe Cozy Business Room (2 Beds) (Upper Floor)
Stayed in thg 10, 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on 29 thg 10, 2024
The receptionist is very nice & helpful.
The room is spacious.
The location is 10 min walk from Yantang Metro Station. A lot of food stalls in the neighbourhood.
But no mall / plaza around.
Response from Property: Dear guest, thank you for your stay and good comments. Your satisfaction is our greatest pursuit. We look forward to your visit again and wish you good luck and happiness in your life.
Guest User
Deluxe Cozy Business Room (2 Beds) (Upper Floor)
Stayed in thg 10, 2024
Business travelers
2 review
1.0/5
Posted on 26 thg 10, 2024
Bed is just flat hard bed. No cleaning in room. No body wash and kitchen utensils to make some coffee.
Response from Property: Dear guest, we told you when you checked in that we do not provide kitchen utensils. We apologize for your feelings. Please rest assured that the room is clean every day. If you have any questions, please let us know at the front desk. We will improve and do better. Thank you for your stay and review. We wish you a happy life. Thank you.
DER_AJAH
Deluxe Cozy Double Room
Stayed in thg 4, 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on 18 thg 4, 2024
I got to this hotel early in the next day because of my speed train ticket from HK ran out….the reception very patient to handle the customer very good, the room is so big, facilities and amenities so complete everything is here like a home and outside near many resto to eat. From hotel to canton fair complex very easy near the metro station
Next time I come again to Guangzhou will find this place for sure….
Response from Property: Dear customer, thank you for choosing us. Thank you for your positive feedback and affirmation. We look forward to your visit again. Your satisfaction is our greatest pursuit, and we wish you good luck and happiness in your life.
Response from Property: Dear guest, thank you for your stay and review. Your satisfaction is our greatest pursuit. We look forward to your visit again. We wish you good luck and happiness in your life.
Guest User
Deluxe Cozy Double Room
Stayed in thg 5, 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on 24 thg 5, 2024
Room was very big, it was an apartment so it came with amenities even like kitchen and washing machine although I did not use them at all. The location was ok, one stop from Guangzhou east station but I have to cross the bridge everyday to get back to hotel. Hotel staff was nice to help me change room because it was kind of noisy on my first night and he kindly changed it without any questions asked. I like it that downstairs a lot of shops and supermarkets. Managed to grab the nice and cheap dessert recommended by locals just 10mins walk away. Cleanliness of the room can improve because even the sofa was quite wear out.
Response from Property: Dear guests, thank you for your stay and evaluation. Your satisfaction is our greatest pursuit. Please believe that we are serious. We look forward to your visit again and wish you a life full of good luck and happiness.
Nara
Deluxe Cozy Double Room
Stayed in thg 4, 2024
Business travelers
1 review
4.0/5
Very Good
Posted on 20 thg 4, 2024
That was the apartment, and it has washing machine which is useful for washing clothes. Staff is friendly, I will book again if I need to go Guangzhou again. Thumbs up 👍
Response from Property: Dear guest, we are very glad that you chose us, your satisfaction is our greatest pursuit, look forward to your next visit, thank you again for your good comments, wish you a happy life, thank you.
อุ๋ยอ๋อย
Deluxe Cozy Double Room
Stayed in thg 4, 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 19 thg 4, 2024
Came to the Canton Fair. Choose a place to stay and stay for a long time. This is a place to stay close to food sources. The system is very safe. The staff takes good care of everything. The rooms are big. Beautiful mountain city view. Near MTR subway station. tang.Next time, definitely come to stay again.
Response from Property: Dear guest, we are very glad that you chose us, your satisfaction is our greatest pursuit, look forward to your next visit, thank you again for your good comments, wish you a happy life, thank you.
Amazing Stay! The lady was very nice and helped us with everything! Would recommend the stay!
Response from Property: Dear guest, thank you for your stay and good comments. Your satisfaction is our greatest pursuit. We look forward to your visit again and wish you a life full of good luck and happiness.
penny
Deluxe Cozy Business Room (2 Beds) (Upper Floor)
Stayed in thg 4, 2024
Family
3 review
5.0/5
Outstanding
Posted on 24 thg 4, 2024
Big room and clean.
Sufficient for family (3-4 pax) to stay .
Staff friendly and helpful.
Response from Property: Dear guests, thank you for your praise and affirmation, please believe that we want to do better, do more for you, look forward to your next visit, wish you a life full of good luck and happiness.
PatelRishi
Deluxe Cozy Double Room
Stayed in thg 4, 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 20 thg 4, 2024
Best hotel in terms location service is good..
Response from Property: Dear guest, we are very glad that you chose us, your satisfaction is our greatest pursuit, look forward to your next visit, thank you again for your good comments, wish you a happy life, thank you.
1. The light was very flashing and blinding. (Video taken at the time)
2. The tissue box was very dirty. The surface was dirty. I wanted to take out the tissue to use, but it was even dirtier when I opened it. I was desperate. I asked the front desk to bring new tissues. (The picture is a picture of the tissue box)
3. The water heater tripped and there was no hot water. The front desk came to check and there was hot water for more than half an hour.
4. The shower head had a problem and was blocked a lot. The shower head was usable.
5. You can store your luggage, but the luggage is placed in a dirty and messy storage room behind the front desk, piled on top of the sundries, and there is not even a clean stool to put it.
Summary: The service is OK, but the sanitary environment is not good. The experience is not good.
Original TextTranslated by Google
Response from Property: Are you mistaken? We don’t have paper boxes. You can also see pictures and other people’s photos.
Guest User
Deluxe Cozy Double Room
Stayed in thg 9, 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 17 thg 9, 2024
The most cost-effective hotel I have ever stayed in. Because the hygiene of the previous B&B was very poor, I found this hotel temporarily. The price of the Mid-Autumn Festival is not expensive. When the boss saw the three of us, he actually upgraded to a king-size twin room for free. The view of the room is very good. The window is close to the mountain and it is very quiet. However, the hotel is not remote and easy to find. I will give it a try next time I go out with my sisters. come here
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and favorable comments. Your satisfaction is our greatest pursuit. We look forward to your visit again. We wish you good luck and happiness in your life.
冷少
Deluxe Cozy Double Room
Stayed in thg 8, 2024
Couples
16 review
4.5/5
Great
Posted on 14 thg 9, 2024
The location is very good. However, there were a lot of dog hairs in the room and the carpet smelled of urine (probably from a pet). However, it didn't bother me too much. The workers were also very friendly and gave us extra water when we needed it. It wasn't bad and I would recommend it to those who don't have a problem with pet hair. :)
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and favorable comments. Your satisfaction is our greatest pursuit. We look forward to your visit again. We wish you good luck and happiness in your life.
Guest User
Deluxe Cozy Double Room
Stayed in thg 8, 2024
Couples
1 review
5.0/5
Outstanding
Posted on 12 thg 8, 2024
A very nice apartment. I lived there for two periods. It is highly recommended. The environment is also very good. The cleaning lady is also very nice and has a very good service attitude.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and favorable comments. Your satisfaction is our greatest pursuit. We look forward to your visit again and wish you good luck and happiness in your life.
Guest User
Deluxe Cozy Double Room
Stayed in thg 8, 2024
Family
1 review
5.0/5
Outstanding
Posted on 8 thg 8, 2024
The room is very good, the facilities are complete, clean and sanitary, the service attitude is good and thoughtful
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and favorable comments. Your satisfaction is our greatest pursuit. We look forward to your visit again. We wish you good luck and happiness in your life.