InterContinental Beijing Sanlitun Reviews

I recently had the pleasure of staying at Intercontinental Sanlitun Hotel and I cannot say enough about the outstanding hospitality I experienced. The staff was incredibly friendly and made me feel welcome from the moment I arrived. The room was clean and comfortable, and everything I needed was taken care of. The service was excellent, and I truly appreciated their attention to detail. I highly recommend this hotel for anyone looking for a pleasant and relaxing stay. Thank you for the great hospitality

Just few steps away from taikoli A mall connected to the hotel which is very convenient when it’s cold weather

During my stay at intercontinental Sanlitun, I was impressed by the cleanliness of the rooms and the smile of the reception desk and guests, especially the excellent management ability and meticulous care of Manager An and Manager Yang of the hotel. The professional performance and attentive service of the two managers are the best proof of the quality of intercontinental Sanlitun. Five star reviews, well deserved!

The hotel room was amazing. We paid to upgrade to a Jr suite and the bath tub was the highlight of the room! Very cool layout for the room and funky modern decor. Staff were lovely in the bussines lounge and very helpful. All spoke enough English too.Loved the seats in the elevator and these were great as the elevators were very slow especially being on the 20th floor. A few downfalls. The food in the business lounge. We paid for this as it's the Intercontinental so were expecting great things. The food was very disappointing. Nothing special at all, very limited and basic. Not what you would expect from the intercontinental brand. Very disappointed. We would stay again at this hotel maybe, but definitely would not bother with the business lounge package sadly. The swimming pool looks nicer in the photos than in real life. The most outrageous thing was them charging 200rmb pp for a swim cap. We had just come here from the Four seasons where they not only have a stunning pool just like their photos but also gave complimentary swim caps if you did not have them. The service for the swimming pool was not great at Intercontinental either and put you off even wanting to go in.

Booked this for my parents and sister in law when they had a layover in Beijing. They enjoy their stay and facilities.

Amy Yang's service was very attentive and professional. Her quick response and careful arrangement made my trip more enjoyable. Momo Wang provides very useful information when we have questions and takes the initiative to ask about our special needs and arrange for us. Make sure our stay is perfect. I really appreciate her professionalism and enthusiasm

Super location and good facilities. Particularly enjoyed the gym, which is in collaboration with a very professional 3rd party (very sizeable and all the equipment one could want). Room was nice and tidy. Helpful staff upon late check in (01.00 AM) and checkout. Recommended for business travel or luxury

Great one night staycation with friends to celebrate an early Christmas party. We used the pool and the gym plus the lounge where we enjoyed playing games.

My previous experience staying here was so good that I decided to stay again when I returned to Beijing. I was not disappointed: the service is excellent and my room was perfect. I love the location. I'm planning to stay here again the next time I'm in Beijing.

Momo and Amy service was good and efficient. Thank you for good service and pleasant stay with us.

Best breakfast I had in my life. The selection was insane they had everything u could ever eat it seemed 👌

Hotel location is prefect, food and service are excellent !!! Ms. Grace GAO is nice and professional

The hotel was right beside the sanlitun shopping centre which was extremely convenient.

The people in the front desk not so kind......but average IS ok. I stayed 2 rooms 5 night each room and i asked one room for 3 more hours because i did not feel well and they wanted to charge....