Crystal Orange Hotel (Harbin Zhongyang Street Charter Shopping Center) Reviews
Crystal Orange Hotel (Harbin Zhongyang Street Charter Shopping Center)
No.89 Anlong Street, Daoli District, Harbin, Heilongjiang, ChinaView Hotel Details
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Crystal Orange Hotel (Harbin Zhongyang Street Charter Shopping Center) Guest Reviews
4.7/5
Outstanding
1332 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1332)
Positive reviews(1300)
Reviews with photos/video(309)
Friendly front desk staff(187)
Delicious breakfast(98)
Large rooms(69)
Convenient parking(54)
Near shopping area(37)
Nice bathtub(21)
Easy to call taxis(17)
Has rooms for families(12)
Negative reviews(32)
Guest User
Business Queen Room
Stayed in Nov 2024
Family
32 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Great customer service!
The hotel is relatively centrally located, Central street can be reached on foot in about 15 minutes. There are also several malls in the immediate vicinity.
We initially had a room right next to a KTV, so the first night was quite noisy. After we complained about this, we got an upgrade and a quiet room facing the street. Really great service!
The rooms themselves are spacious and clean. The breakfast menu is adequate.
We would stay there again!
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Harbin Central Street Zhuozhan Center Hotel and giving it a good review! We will continue to strive to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Peng Yanshuang
Wasuda Mimee
Deluxe Parent-child Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Service mind of the staff are beyond expectation, welcome drinks and special treats are always served
Response from Property: Dear guests: Hello! Thank you very much for your stay at the hotel and your review. We are very happy to see that you recognize our work. With your trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again. Come!
Hotel General Manager: Wang Ying
WENTANG
Family Room
Stayed in Mar 2024
Family
4 review
4.2/5
Very Good
Posted on Apr 14, 2024
Close to branded shopping mall, breakfast spread was reasonable spreads
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for us to move forward, but it never stops here. Crystal will accompany us on our crystal journey, and we look forward to meeting you again! Hotel General Manager: Wang Ying
Guest User
Business Room (2 Beds)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
good nice and will consider
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for us to move forward, but it never stops here. Crystal journey is accompanied by crystal. We look forward to meeting you again!
Shawn77 Oh
Superior Queen Room
Stayed in Jul 2023
Couples
16 review
5.0/5
Outstanding
Posted on Aug 12, 2023
Hotel room is very nice and comfy. Nearby are all the nice shopping centres. Will book again when I'm there.
Response from Property: 尊敬的賓客:您好!感謝您的用心點評,我們也始終堅信用心就能做好,追求極致服務,我們願在路上與您一同分享成長的喜悦,給您帶來更多的驚喜和感動,歡迎常回家看看!酒店總經理:王瑩
ABDULLAH SAUD S
Special Queen Room
Stayed in Dec 2023
Travel with friends
3 review
4.2/5
Very Good
Posted on Jan 28, 2024
Nice hotel
Response from Property: 親愛的賓客:您好!感謝您的用心稱讚,您的鼓勵是我們前進的動力,但絕不止步於此, 晶致旅途,水晶相伴,期待與您的再次相遇!酒店總經理:王瑩
Guest User
Deluxe Suite
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The room is very comfortable, each space is very spacious and generous, the layout design is fashionable, we can sleep in the big bed for two adults and one child, and the U-shaped sofa in the living room can also sleep people, which is very suitable for family living, the sanitation is also very clean, and the overall quality of the service staff is very high!
The breakfast is unexpectedly rich. There are five or six main dishes for Chinese food every day, which are delicious and affordable. The Western food, fruit and drinks are also good. There are all that should be there. The restaurant waiter is very enthusiastic. The wonton will ask how many you need, and help cook as many as you can eat. It's like a warm little sister at home!
Although the location is not in the core area of the central street, you need to take a taxi, but it is not far from the various attractions. There are local specialty restaurants around, which is still very convenient!
There are gifts such as eye masks, warm baby fruits, etc. when you enter the store, and there are exquisite souvenirs when you check out. I stayed very comfortable and happy for two days. Thank you!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Orange Crystal Central Avenue Zhuozhan Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again!
Hotel General Manager: Peng Yanshuang
Guest User
Deluxe Suite
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 24, 2025
We booked a deluxe suite with our children in Harbin. It was very big and great. It was very comfortable to live in. There were many places to eat around. It was not far to take a taxi to any scenic spot. The children were very happy. Harbin did not disappoint us.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal journey, crystal company, looking forward to meeting you again!
Hotel General Manager: Peng Yanshuang
Suiyueran911~
Business Room (2 Beds)
Stayed in Dec 2024
Family
33 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The location is excellent and convenient for travel. It is a short distance from the subway entrance and close to the bus station. It only takes about ten minutes to take a taxi to various attractions. The facilities are complete and the service is warm.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal journey, crystal company, looking forward to meeting you again!
Hotel General Manager: Peng Yanshuang
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The environment is clean and tidy. The overall environment is fresh and comfortable as soon as you enter the lobby. The surrounding facilities are complete. Travel is very convenient. The front desk staff is enthusiastic. It was a very satisfying trip!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Orange Crystal Harbin Central Street Zhuozhan Center Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Peng Yanshuang
Guest User
Superior Queen Room
Stayed in Nov 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jan 2, 2025
There are many restaurants downstairs, and next to it is Zhuozhan Shopping, which is full of luxury goods. You need to take a taxi to go to the scenic spot. The hotel service is very good, helping to adjust the room type and merge the twin beds.
Original TextTranslated by Google
Response from Property: 親愛的賓客:感謝您入住桔子水晶中央大街卓展中心酒店並分享您的入住體驗!很高興酒店的每一個環節都得到 您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的 ,這也將成為我們不斷進取的動力,晶致旅途,水晶相伴,期待與您的再次相遇!酒店總經理:彭延霜
Guest User
Deluxe Parent-child Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The parent-child suite room is clean and tidy and very comfortable. The smart toilet is very convenient. The room is quiet and I had a good rest. The buffet breakfast is also good and the service attitude is good. A small gift for the baby was also given.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Harbin Central Street Zhuozhan Center Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Peng Yanshuang
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
1. Excellent location, convenient to take a taxi to major attractions and high-speed rail stations. 2. Good front desk service, proactively helped us upgrade the room type, especially enthusiastic towards children, giving snacks, fruits and big dolls. 3. The room is spacious, clean and hygienic. 4. There are many choices for dining nearby.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Central Street Zhuozhan Center Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal's journey, Crystal's company, look forward to meeting you again!
Hotel General Manager: Peng Yanshuang
Guest User
Family Room
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The lobby is elegant, the front desk staff is very friendly and welcoming, and the facilities are very complete. It also has its own parking lot, and the surrounding facilities are complete and the transportation is convenient!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Central Street Zhuozhan Center Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Peng Yanshuang
Guest User
Superior Queen Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The facilities and equipment are complete, the lobby environment is elegant, spacious and bright, the front desk service is warm and thoughtful, the rooms are clean and tidy, and there is a 24-hour free laundry room on the 5th floor, which is very convenient!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Harbin Central Street Zhuozhan Center Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Peng Yanshuang