Ibis Hotel (Harbin Convention and Exhibition Center Hongqi Street) Reviews
Ibis Hotel (Harbin Convention and Exhibition Center Hongqi Street)
Building 16, No. 139 Hongqi Street, Xiangfang District, Harbin, Heilongjiang, ChinaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Very Good
310 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(310)
Positive reviews(301)
Reviews with photos/video(63)
Easy to get around(49)
Friendly front desk staff(25)
Close to metro(17)
Quiet & comfortable(13)
Perfect for business trips(12)
Many amenities(11)
Strange smell in room(6)
Convenient parking(6)
Negative reviews(9)
Tony10230
Guestroom (2 Beds)
Stayed in Nov 2024
Couples
5 review
8.5/10
Very Good
Posted on Jan 4, 2025
Walking distance to metro which is very handy, some eateries and convenience stores nearby, breakfast was mostly Chinese but it’s more than enough, double windows to block the traffic noise so we had good sleep every night. Reception also provided good service such as attractions; where to visit; shopping and transportation etc. overall we had a very good time in Harbin.
Response from Property: Dear guests! We are committed to providing efficient and high-quality services to every guest who comes here, so that you can feel the tradition and comfort that is different from other hotels. Thank you for your encouragement and love for us. It is our eternal pursuit to find people who like us and serve them well. We look forward to meeting you next time!
Sakmongkhon
Guestroom (2 Beds)
Stayed in Dec 2024
Family
20 review
6.5/10
Posted on Jan 8, 2025
Very convenient for transportation by subway to other places
Response from Property: Dear guests, hello! We are very fortunate to have met you in the best time. May time slow down, old friends will not grow old, and we will not part! Welcome home again~
Oliwei
Queen Room
Stayed in Aug 2024
Couples
9 review
7.0/10
Posted on Oct 26, 2024
I recently stayed at this hotel for a quick overnight trip, and overall, it was a pleasant experience. The service was efficient; the staff were friendly and responsive to our needs, making check-in and check-out a breeze.
Response from Property: Dear guests! We are committed to providing efficient and high-quality services to every guest who comes here, so that you can feel the tradition and comfort that is different from other hotels. Thank you for your encouragement and love for us. It is our eternal pursuit to find people who like us and serve them well. We look forward to meeting you next time!
Guest User
Family Room
Stayed in Dec 2024
Family
4 review
7.5/10
Posted on Jan 7, 2025
It was an overall good experience. Staff was friendly and location was ideal because how close it was to the metro system. We found the cigarette smell uncomfortable. The lobby and first floor bathrooms smelled of cigarette. We asked for a nonsmoking room but it smelled of cigarette. That was pretty disappointing.
Response from Property: Dear guests! Thank you very much for choosing our hotel. We are honored to see your sincere message. We will correct your valuable suggestions. All hotel staff look forward to your visit again. I wish you happiness every day and smooth work~
Guest User
Superior Double Room
Stayed in Jun 2024
Solo travelers
22 review
6.5/10
Posted on Jul 18, 2024
For the price I expected much better. Old and shoddy. The carpets in the hall are really old. Average at best. Not as good as other IBIS I have been to. Much better around for far less. Price was high for what I got here to be honest.
Response from Property: Thank you for you choose our hotel IBIS ,and told me your opinion. I am sorry that your experience did not comfortable! Those shortcomings we will be improved! Welcome back again!
Mr. Razu
Superior Double Room
Stayed in Nov 2023
Couples
17 review
10.0/10
Outstanding
Posted on Dec 24, 2023
The staffs were friendly and helpful. The location is perfect. There is a subway station just outside the hotel entrance. Public bus is also accessible within 3-5 mins walking distance. Had the chance to take their buffet breakfast and i would recommend this. We had lunch and dinner outside as we are roaming around the city. However, you can also order food from ******* app and the food will be delivered to your room door. Very convenient. Overall, our stay was nice.
Response from Property: Thankyouforstayingatmyhotel!Iwishyouhappylifeandeverythinggoeswell,lookingforwardtocomingagain!
Guest User
Queen Room
Stayed in Dec 2024
Family
1 review
8.5/10
Very Good
Posted on Jan 29, 2025
The hotel is right next to the MRT.
Response from Property: 尊敬的賓客您好!我們致力於給每一位來到的客人提供高效優質的服務,讓您在此感受到別於其他酒店的傳統與愜意,謝謝您對我們的鼓勵與厚愛,能找到喜歡我們的人並服務好喜歡我們的人是我們永恆的追求,期待與您的下次相遇!
Nancy96
Superior Double Room
Stayed in Jul 2024
Solo travelers
7 review
10.0/10
Outstanding
Posted on Aug 17, 2024
This hotel is very nice, the location is super convenient
Response from Property: Thank you for staying at Ibis ! We wish you have a good time and everything goes well, looking forward to coming again!
Gonzalo Castillo
Guestroom (2 Beds)
Stayed in Dec 2023
Travel with friends
17 review
6.5/10
Posted on Apr 17, 2024
Service is good enough. Instalation are bad becouse the bathroom has a door of glass that do not properly close, so it provides no real intimacy or separation of the rest of the room when you are in the toilet.
Response from Property: Dearguests,wearesorrythatthestaydidnotgivenyouagoodstayexperience,andthankyouforyourvaluablesuggestionstous.
Liam
Queen Room
Stayed in Dec 2023
Solo travelers
12 review
10.0/10
Outstanding
Posted on Jan 9, 2024
Nice hotel which is close to the subway. Allowed us to check in early and provided us with heat packs when we went out and about. Would return if I was in Harbin!
Response from Property: Thankyouforstayingatourhotel!Iwishyouhappylifeandeverythinggoeswell,lookingforwardtocomingagain!
LeeCora
Queen Room
Stayed in Dec 2023
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jan 7, 2024
A subway line 3 station just right infront of the hotel, making it really convenient to go about. The hotel provides self service laundry, it's not for big capacity but good enough for washing important clothes especially during winter.
Response from Property: Thankyouforstayingatourhotel!Iwishyouhappylifeandeverythinggoeswell,lookingforwardtocomingagain!
Cinnamon buns
Queen Room
Stayed in Nov 2024
Family
8 review
10.0/10
Outstanding
Posted on Mar 2, 2025
Good. Conscience
Response from Property: 尊敬的賓客您好!能在最美好的時光遇到最美好的您,我們感到非常慶幸,願時光暫緩,故人不老,我們不散!歡迎您再次回家~
BANGOURA
Queen Room
Stayed in Feb 2023
Other
10 review
8.5/10
Very Good
Posted on Apr 3, 2023
Hotel staff very welcome and kind, the only problem is to find a non smoking room
Response from Property: Thankyouverymuchforchoosingtostayinourhotel,andthankyouverymuchforyourrecognitionofourservice.wewillseriouslythinkaboutyourquestionsandmakeimprovements,welookforwardtoyourvisitagainandbringyoubetterexperience.
Guanfangkeai🍒
Queen Room
Stayed in Mar 2025
Solo travelers
15 review
10.0/10
Outstanding
Posted on Apr 20, 2025
The room is satisfactory, the front desk service is good, I will stay here again if I have the chance
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您對我們客房及前台服務的認可,我們會繼續努力做到更好,也希望您會繼續支持我們,期待與您再次相逢,祝您工作順利、生活愉快,謝謝!
Younuo007
Queen Room
Stayed in Feb 2025
Solo travelers
23 review
10.0/10
Outstanding
Posted on Mar 21, 2025
The room is not big, not many people, a little cold at night, the waiter gave me an electric heater, it felt much better, the bed is a little hard, it is a little different from Ibis in other cities, after all, it is so cheap, and the price is matched. The transportation is very convenient, just at the subway entrance of Line 3, it is very convenient to go to Haxi Station. The bus at the door can go to various attractions. I booked the cheapest room, and the windows of the two rooms were blocked by something. But there are many without windows.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!十分感謝您選擇我們酒店,看到您真摯的留言我們榮幸至極,您提出的寶貴意見我們會加以改正,酒店全體員工期待您的再次光臨,祝您天天開心,工作順利~