To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(158)
Positive reviews(152)
Reviews with photos/video(62)
Awesome stay(38)
Delicious breakfast(34)
Friendly staff(34)
Awesome rooms(31)
Convenient for shopping(19)
Easy to get around(18)
Close to train station(14)
Awesome amenities(11)
Negative reviews(6)
Panjunfang
Standard Comfort Room With Two Single Beds
Stayed in Jan 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 28, 2025
Very convenient for transfer.nearly with the Warsaw Central train station.great service and so gentleman in the Lobby
Nice person nice hotel
PhattyAoi
Classic Twin Room
Stayed in Jan 2025
Business travelers
11 review
4.0/5
Very Good
Posted on Feb 28, 2025
Bad painting smelling on the guest's room 4th floor.
Hotel is very good locations near by shopping mall and attraction area. Breakfast is quite good.
Dr Yeap
Classic Queen Room
Stayed in Nov 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Very good hotel
Modern spacious room with complimentary water machine
Breakfast spread is very good with wide selection of local specialty
Alaa kamil
Classic Queen Room
Stayed in Oct 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Was everything amazing like every time and staff was amazing and helped with everything and they give me check out until 2 pm
S.C. Lin
Classic Twin Room
Stayed in Sep 2024
Couples
24 review
4.5/5
Great
Posted on Oct 23, 2024
Nice location with fair price. However housekeeping entered our room and moved some of our stuff even though we had the “do not clean” tag hanging on the doorknob.
Kartigeyan Perumal
Superior Queen Room
Stayed in Sep 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Very good and clean hotel , staff very friendly , near to shopping mall ,easy to public transport
Anonymous User
Classic Queen Room
Stayed in Aug 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The Queen Classic at Level 6 is really nice. Love to stay here and sure will be back again. The receptionist RAFAR is very excellent in handling the customer and also friendly. This hotel very near with everything and easy process to check-in & check-out.
Tammy
Classic Queen Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 17, 2025
Great location, helpful and friendly staff. Would definitely recommend as a good base for sightseeing Warsaw.
AstroBoyd
Classic Twin Room
Stayed in Jan 2025
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 3, 2025
I had a great stay at Mercure Warszawa Centrum. The hotel offers a convenient location, comfortable rooms, and excellent service. A solid choice for a stay in Warsaw
Anonymous User
Classic Twin Room
Stayed in Jan 2025
Solo travelers
1 review
2.5/5
Posted on Feb 9, 2025
My stay at this hotel was shockingly bad.
Let’s start with breakfast—rotten fruit and bug-infested juice. When I pointed out that there was an actual insect in my drink, the server casually replied, “Of course. Thank you” Excuse me? Is that supposed to be normal?
Then there’s the room itself. The heating system was broken, both the radiator and the thermostat. No repairs, no room change—just a cheap space heater as a “solution.” In a supposedly premium hotel, this is completely unacceptable.
Overall, a terrible experience. A 4-star hotel should not operate like this, especially a reputable chain. Would absolutely not recommend.
Mariann Maria
Classic Queen Room
Stayed in Nov 2024
Couples
22 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The hotel is in a great location. Walking distance from the main train station and about 30 minutes from the airport. Staff were friendly and check in was efficient. Rooms were clean and comfortable. Only negative was the inconvenient location of the plug sockets.
Guest User
Standard Comfort Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel location is great for shopping and sightseeing.
lovetravelling
Classic Queen Room
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jun 17, 2024
A very conveniently located hotel, though the room was a little dated. Bed was comfortable. Necessary amenities were provided.
Long Tung
Standard Comfort Double Room
Stayed in May 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Great room at excellent location. It even has a sauna room. The breakfast has a large variety of choices, but might not be the best fit for asian visitors.
Kah Yoke
Superior Queen Room
Stayed in Mar 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Location is fantastic as it's close to train station as well as shopping centre (directly just opposite Zlote Tarasy). Room is spacious and clean. Breakfast spread is good and you can order omelette. Breakfast restaurant is quite big and it's not extremely packed during breakfast time. Food options in the shopping centre are plenty so you don't have to walk too far for meals. Easy walk to metro station, Rondo.