Dayang Hotel Reviews

Response from Property: 尊敬的客人，看到您的評價，我們感到萬分愧疚。沒能滿足您讓三間房都在同一層的特殊需求，實在抱歉，這是我們協調工作的失誤。關於英語交流有限的問題，我們會立即加強員工語言培訓，提升溝通能力，確保今後能為國際友人提供順暢的交流服務。房間小且無窗，給您帶來了不佳的居住體驗，我們深表歉意。我們會對房型訊息進行更清晰的標註，方便客人提前瞭解，做出更合適的選擇。對於蟑螂問題，我們已安排專業消殺團隊全面檢查和清理，加強客房衞生管理，杜絕此類情況再次發生。為表誠意，若您之後還有出行計劃，再次選擇我們酒店，我們會為您提供房型升級服務。真心希望能彌補這次的遺憾，重新贏得您的信任 。

Response from Property: Dear customer, thank you so much for your kind words! We're thrilled to hear that our front staff left a positive impression on you. We always strive to make every customer feel welcome and valued, and it's wonderful to know that our efforts are appreciated. We're glad you enjoyed the welcome gift and checkout gift. While they may be small, we believe it's the little things that count. Your feedback is important to us, and we'll continue to focus on providing great service and meaningful surprises for our customers. Thank you again for choosing us. We look forward to serving you again soon!

Response from Property: [❤Good service]Dear guest: Hello! Thank you very much for your detailed and thoughtful review. We are all very encouraged to know that your overall stay experience was great. Especially Ms. Wang, your praise will make her happy for a long time. She always adheres to the original intention of helping guests solve their problems. It is her honor to be able to help you. We are also proud to have such colleagues. The restaurant next door mentioned by you is indeed a carefully selected partner that can meet the diverse needs of everyone's taste buds. We are glad that you also like it. As for the problem of the shower drain pipe in room 218, we have arranged a professional repairman to inspect it immediately and will repeatedly check it in the future to ensure that similar problems do not occur again. We will definitely provide you with a perfect living environment. Your attention and feedback are our greatest motivation for progress. We cherish every suggestion you make, and we look forward to your next stay to witness our growth and changes. Thank you again, and wish you a happy life!

Response from Property: 【❤Good location】Dear guests, thank you very much for your high evaluation of our location and staff service! It is our honor to provide you with a comfortable experience in a convenient place close to Central Street. Our staff always maintains a warm and friendly attitude, and the heating pad you mentioned is just a small reflection of our attentive service. We look forward to your visit again, and we will continue to create a warm journey for you!

Response from Property: 【❤Recommendation】Dear guest, thank you very much for your high evaluation of the convenience of our room location! We are sincerely happy that you can reach Hagia Sophia in less than 10 minutes' walk and experience its unique charm in person. We look forward to your next visit. We will continue to provide you with a high-quality accommodation experience and make every trip full of good memories!

Response from Property: 【❤Recommendation】Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!

Response from Property: [❤Near Hagia Sophia] Dear distinguished guests, thank you for your praise. It is our hotel's greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!

Response from Property: 尊敬的客人，感謝您對我們酒店位置、衞生以及性價比的認可，能讓您覺得便利、乾淨且價格合適，我們倍感欣慰。對於牆壁薄導致隔音不佳的問題，我們深感歉意，已將此列入重點改進項目。後續會安排專業人員對房間進行隔音優化，比如增加隔音材料、改進牆體結構等，努力為您打造安靜的住宿環境。期待您再次光臨，那時定能讓您滿意，體驗全方位升級的優質服務 。

Response from Property: 【❤位置優越】尊敬的貴賓，您好!非常感謝您對我酒店的支持和厚愛，您的滿意是我們不斷地追求，我猜一定是親的小手抖動了一下少點了一顆星星喲，差點就點五星了,嘻嘻。我們一定會加倍努力做到更好為每一位到店的客人提供優質的服務。期待您的下次光臨，祝您生活愉快幸福吉祥!

Response from Property: 尊敬的客人，看到您的反饋，我們萬分愧疚。入住時工作人員將房卡扔在桌上且態度不佳，這嚴重違背了我們的服務理念，給您添堵了，實在抱歉。很欣慰退房時其他工作人員的舉動讓您稍有寬慰，我們會將這視為改進的起點。已把您的建議轉達給管理層，後續會開展全面的員工服務培訓，着重提升服務態度與溝通技巧，確保每位員工都能熱情、禮貌地接待每一位客人，讓大家在旅途中收穫温暖與快樂。再次為給您帶來的糟糕體驗道歉，懇請您再給我們一次機會，下次定讓您滿意而歸 。

Response from Property: 【❤Recommended】Thank you very much for your detailed evaluation! We are glad to know that you are satisfied with the location and transportation convenience of the hotel, and the surrounding dining options can also meet your needs. We will always keep it clean and tidy. We look forward to your visit again and bring you better service!

Response from Property: 【❤服務好】尊貴的客人，看到您的評價，我們整個團隊都被幸福包圍啦！您對酒店員工友好度、服務質量、房間環境以及地理位置的全方位誇讚，是對我們工作最大的褒獎。能得到您 “還會再來” 的承諾，我們更是激動萬分！我們已經迫不及待期待與您的再次相逢，下次您來，我們一定準備更貼心的服務，讓您的每一次入住都像回家一樣温暖又安心！

Response from Property: Dear guest, hello. Thank you for writing this review. Our hotel has conquered many guests with its excellent value for money. We provide excellent service and high-quality hygiene to every guest, which has been recognized by many guests. Our rooms are clean and tidy, and we provide the same rooms to our guests. The location of the hotel is also very convenient, close to St. Sophia Cathedral and Harbin Metro Line 2. We hope you have the opportunity to come to our hotel again to experience it.