M Village Hotels in Hanoi

The hotel experience was very pleasant and seamless. The property is well-maintained and clean, despite being located in a busy city near a road. Inside the rooms, acoustic glass ensures a quiet and comfortable environment. Guests benefit from thoughtful amenities, including a free water dispenser, complimentary bathroom supplies, and a buffet-style breakfast and brunch. The hotel staff were kind and considerate, maintaining communication through a messaging application and even providing day-accurate information on city traffic to help plan our departure. Overall, the stay was very comfortable, the rooms were clean, and the service was attentive, contributing to a highly satisfying experience

I stayed in this hotel last weekend , and I asked for a morning call on Monday early morning since I need to catch up on my flight to China. On Sunday morning around 6 am, someone outside my door knocking at my door heavily and ringing the door bell, I was shocked and scared, I wanted to pretend no one is in the room so I didn’t answer right away. And that guy outside my door knocking my door heavily again and rang the bell, I was so scared so I didn’t open the door , I just ask who that is outside the door? And that was a “wake up call services” … I asked them to give me a morning call on Monday morning, and I didn’t realize that would a morning knocking door ! That was the worst part of the stay. I was alone in their hotel, even though it was a mistake , at that moment, I feel scared and unsafe. Beside that morning call drama, the pillow the bed and the shower gel were all good ! Not super far from the church, so it’s quiet ! And there is a croissant shop downstairs is a plus !

Stayed here for a night before leaving Hanoi. Lots of amenities here so you will never be bored. Only downside is that this hotel doesn't provide breakfast so you can order grab food, gotta try the fish noodles soup it's sooo good. Hotel Is beautiful. Must stay here.

We made 3 different reservations at this hotel and stayed for about 20 days. It is in a perfect location, very nice, very close to everything and quiet. It is very clean and this was very important to us. The laundry and work area are very good. The staff is very attentive and really good. I recommend this hotel to everyone. If we come to Vietnam again, I would like to stay at M Hotel again.

This hotel offers ample facilities, neither too much nor too little. While the location may seem a bit off-putting, it's conveniently located between the Old Quarter and Lotte Mart Seoho, making it a great option for exploring various destinations. The staff are mostly young and fluent in foreign languages, and they seem well-trained in hospitality. The attitude of the female manager, who is in charge, was particularly impressive.