Intercontinental Hotel & Resorts Hotels in Hanoi

I had a pleasant stay at this hotel. The staff were kind and very helpful. My room had a great view, and the neighborhood was nice and quiet. The gym was well-equipped and offered a stunning view while working out. Overall, a great experience!

Spacious room, Good service. I had a room facing east, where the hot shower didn't work. So I reported on the issue for them to get it fixed on day 2 morning. Later that night, upon returning, I received a note and phone messages of apologies, informing their engineering could not fix the hot shower problem. Therefore, they offered a change of room to the north facing. Similar in size and better equipped with a bidet and warm toilet seat. Thank you so much