Lot D2/D6, No. 05 Tho Thap Street, Quan Cau Giay, Hanoi, VietnamView Hotel Details
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Poonsa Hanoi - The Ordinary Living Guest Reviews
4.1/5
Very Good
78 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service4.1
Cleanliness4.3
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All reviews(78)
Positive reviews(73)
Reviews with photos/video(13)
Clean and tidy(15)
Awesome stay(12)
Awesome rooms(10)
Friendly owner(9)
Great value for money(8)
Large rooms(5)
Negative reviews(5)
Foto Hausdörfer
One-bedroom Penthouse Suite With Bathtub, Kitchenette And City View
Stayed in Nov 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Dec 14, 2024
I have a room in 8th level, with a lot of light.
The Appartment had 56m2, with kitchen combi fridge/freezer and a ice maker. The Aircon works good. The room was clean and the bed was good.
Not far from the hotel you will find on the other side from the main road a lot of restaurants.And in the back we found a lot of small roads, with the original living in Ha Noi.
You can check out the bus station on the Media market. Here you can use the bus Number 34 to go in the Old town of Ha Noi. 1$ for 2 people.
Anonymous User
One-bedroom Executive Suite With Kitchenette And City View
Stayed in Oct 2024
Couples
66 review
3.2/5
Posted on Nov 29, 2024
Quiet and convenient hotel. No parking space.
shimon hasson
One-bedroom Deluxe Suite With Bathtub And Street View
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Very good location. Very good service
Chanaluori
Superior Studio With Bathtub, Kitchenette
Stayed in Dec 2023
Business travelers
36 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Very good room and price and service.
Response from Property: Dear Valued Guest, thank you for taking time to write us an feedback. We are happy to hear that you're pleased with your stay with us. Hope to have the chance to welcome you back.
Vanessa___
Superior Studio With Bathtub, Kitchenette
Stayed in Sep 2023
Business travelers
33 review
4.7/5
Amazing
Posted on Oct 21, 2023
Very good stay. Staff friendly room clean good location too.
Response from Property: Dear Valued Guest, thank you for taking time to write us an feedback. We are happy to hear that you're pleased with your stay with us. Hope to have the chance to welcome you back.
WanderRanj
One-bedroom Superior Room With Bathtub, Kitchenette
Stayed in Dec 2023
Business travelers
3 review
4.5/5
Great
Posted on Feb 2, 2024
3rd stay during this trip.
Not such a big fan of the room layouts for bigger apartments and executive suites. Completely non-sensical layout with the bathroom on the other end of the bedroom or right next to it, but no direct door into it.
The hotel though is great for value.
Stay in the Superior bedroom studio if available
Definitely recommend it.
Discovered Bloom Classic, also by same owner and it's slightly better with most deals including breakfast.
Response from Property: Dear Valued guest Once again, please accept our sincere gratitude for choosing Poonsa . We hope that you have had a wonderful experience staying with us in the heart of Vietnam. . We are glad you enjoyed your staycation at our hotel. From our accommodations and excellent service to the friendly staff, they are all our effort to make every moment of your staycation time specialIt is our honor to welcome you and to serve you with great service at our hotel. We hope that you will come back with us on your next Hanoi tripSincerely
Sie leong
One-bedroom Penthouse Suite With Bathtub, Kitchenette And City View
Stayed in Apr 2023
Business travelers
64 review
1.0/5
Posted on May 16, 2023
Very bad service hotel , many information in website is fake , electric stop for 8 time in 2 days , no recommendations
Response from Property: Dear Valued guest Once again, please accept our sincere gratitude for choosing Poonsa . We hope that you have had a wonderful experience staying with us in the heart of Vietnam. .We sincerely apologize for not being able to exceed your expectations and thank you for bringing this matter to our attention. We certainly will share your comments with our team and take care of the issuesYour comments will become our value reference to improve the quality of our service. We are looking forward to welcoming you againSincerely
NattyJ
Superior Studio With Bathtub, Kitchenette
Stayed in Apr 2023
Solo travelers
10 review
4.0/5
Very Good
Posted on May 23, 2023
Hotel was fine, you’re not really near all the good stuff but still nice hotel and good price.
Response from Property: Dear Valued guest Once again, please accept our sincere gratitude for choosing Poonsa . We hope that you have had a wonderful experience staying with us in the heart of Vietnam. . We are glad you enjoyed your staycation at our hotel. From our accommodations and excellent service to the friendly staff, they are all our effort to make every moment of your staycation time specialIt is our honor to welcome you and to serve you with great service at our hotel. We hope that you will come back with us on your next Hanoi tripSincerely
Guest User
Superior Studio With Bathtub, Kitchenette
Stayed in Feb 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Clean and tidy
Response from Property: Dear Valued Guest, thank you for taking time to write us an feedback. We are happy to hear that you're pleased with your stay with us. Hope to have the chance to welcome you back.
Tina Tanya
Superior Studio With Bathtub, Kitchenette
Stayed in Aug 2021
Solo travelers
136 review
5.0/5
Outstanding
Posted on Jan 29, 2022
Good for its price, nice location
Response from Property: Dear Valued Guest, thank you for taking time to write us an feedback. We are happy to hear that you’re pleased with your stay with us. Hope to have the chance to welcome you back.
Guest User
One-bedroom Executive Suite With Kitchenette And City View
Stayed in Dec 2024
Business travelers
2 review
1.7/5
Posted on Jan 19, 2025
I swear this hotel is terrible, the experience is extremely bad, I can't sleep at night because rats are running around, as if they will hit my head at any time! I want to go to the toilet, ask the staff, no, just like they don't want me to go, I won't come back with such service, tourists don't come here to waste money! tệ, sẽ không có khách quay lại
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Guest User
One-bedroom Penthouse Suite With Bathtub, Kitchenette And City View
Stayed in Oct 2024
Business travelers
13 review
4.3/5
Very Good
Posted on Dec 6, 2024
The room is large and the environment is good, suitable for long-term living.
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Davidchen
One-bedroom Executive Suite With Kitchenette And City View
Stayed in Jul 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The hotel is very nice, very clean and the price is reasonable. I will come back if I have a business trip in Hanoi.
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Response from Property: Dear Guest,Thank you for leaving a review about your stay at Poonsa Duy Tan. We always strive to provide the best experience for our guests, so we always appreciate your feedback to improve in every way.We hope to welcome you back soon to share more positive feedback.Best regards,Poonsa Duy Tan
Eitan 周
Superior Studio With Bathtub, Kitchenette
Stayed in Jan 2024
Couples
4 review
4.0/5
Very Good
Posted on Feb 6, 2024
Overall good, just didn't use their kitchen (which looked nice). There is no washing machine in the room this time, which is a pity. The same room type had a washing machine when I checked in last time.
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Response from Property: Dear customers, We always strive to bring the best value to our customers, so we always accept comments from our customers to be able to improve in every aspect. We sincerely hope you come back soon to share more positive feedback. Sincerely
Xiaoqingganguo
Superior Studio With Bathtub, Kitchenette
Stayed in Aug 2024
Business travelers
8 review
4.1/5
Very Good
Posted on Nov 22, 2024
Korean style, clean and tidy, the beds are moderately soft and hard